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Definition Painting Services, Inc.

Interior Painting, Drywall, Exterior Painting,

About us

Definition Painting Services, Inc. is a small, family owned & operated business located in Howard County, MD. We employ more than 15 + professional staff members. The owner is our estimator and general manager. Though our foreman run the crews, Joel is available on a daily basis to ensure complete customer satisfaction. We only use high quality products, and are certified in lead paint removal. We accept checks and Visa/MasterCard.

Business highlights

19 years of trusted experience
Women Owned & Operated
Family Owned & Operated

Services we offer

We offer custom painting (interior & exterior), texture painting, wallpaper removal, general drywall & plaster, crown molding, water damage repair, power wash, deck stains/maintenance, remodel bathrooms, kitchen remodel, tile work/back splash, & replacement carpentry at residential/commercial locations.

Services we don't offer

We do not offer wallpaper hanging, faux paint, or strip paint off of brick surfaces.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.5612 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
6%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 501-525 of 612 reviews

JOHNNY & THERESA W.
06/2019
5.0
interior painters
  + -1 more
It was fine.
Description of Work: They painted our walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Definition Painting Services, Inc.
Thank you for your review!

Ryan B.
10/2017
5.0
drywall, interior painters
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert O.
08/2016
4.0
interior painters
  + -1 more
unknown
Description of Work: Definition's crew worked hard, and were pleasant. Communication could have been better - they substituted the paint mfr without telling me and used an inferior paint. Would recommend watching every minute of what they do to be sure you are getting what the contract says.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Definition Painting Services, Inc.
We thank you for the comments. We did not intentionally use 'inferior' paint, though it's true that we did make a mistake with the paint that we initially chose. We did, though, correct the issue and the customer was (at least we thought) satisfied with the outcome. Regardless, we appreciate the feedback and will work harder on improving our communication. Thank you.

Patricia S.
06/2016
5.0
deck cleaning, pressure washing, home remodeling, house painters, interior painters
  + 3 more
unknown
Description of Work: Painted entire townhouse and power washed/stained deck. They did an excellent job at a really good price. Old holes in the bathroom from removed towel racks looked like they were never there. Deck looks brand new. I am referring them to my sister in law to stain her deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Robin G.
04/2016
5.0
interior painters
  + -1 more
unknown
Description of Work: We were very impressed with Definition Painting. Our entire experience was extremely positive, and our painters went out of their way to help us by moving furniture and making sure evertything was protected before they started. They were prompt, polite, and did an amazing job. We will definitely use them again, and have recommended them to a friend who is getting painting estimates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,640

sam de S.
04/2016
5.0
house painters, interior painters, replacement windows, woodworking
  + 2 more
unknown
Description of Work: Painted exterior of house including trim and Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Debbie H.
03/2016
5.0
home remodeling, interior painters
  + 0 more
unknown
Description of Work: Painted living room kitchen foyer, and sun room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,589

Response from Definition Painting Services, Inc.
Thank you for taking the time to write a review!

Ray S.
02/2016
5.0
house painters, interior painters
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,000

Response from Definition Painting Services, Inc.
We thank you for your continual business with us!

Lynne R.
02/2016
5.0
house painters, interior painters
  + 0 more
.
Description of Work: Exterior painting. Showed up on time, worked hard, excellent quality for a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Yaye S.
02/2016
5.0
interior painters
  + -1 more
unknown
Description of Work: It was very professional and smooth.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sandra T.
01/2016
5.0
interior painters
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

O.J. D.
12/2015
5.0
interior painters
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Martin P.
12/2015
5.0
drywall, interior painters
  + 0 more
unknown
Description of Work: I had them perform additional painting for additional cost that I paid directly to them. The best part of the job was they were very clean and no mess when they left. They repaired my walls way beyond what I expected. I was only expecting them to paint. My walls looked brand new when they left. I was very satisfied and would not hesitate to recommend them or use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,180

Response from Definition Painting Services, Inc.
We are so happy that we exceeded your expectations! We aim to be as helpful as we can and do not mind going the extra mile for our customers. We look forward to working with you in the future!

kevin M.
12/2015
5.0
house painters
  + -1 more
.
Description of Work: The Date of Service was Sept 15, 2015 And the Cost of Service was 2499.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Definition Painting Services, Inc.
Thank you!

Suzanne S.
11/2015
5.0
interior painters
  + -1 more
unknown
Description of Work: Painting- they couldn't have been any nicer (sweet with the dog) and did a perfect job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Definition Painting Services, Inc.
Thank you!

CINDY H.
11/2015
1.0
interior painters
  + -1 more
unknown
Description of Work: "I purchased a Big Deal from this company to paint my living room, dining room, hallway, and 1.5 story foyer. They were very pleasant and flexible in scheduling the job around my kitchen remodel. The painting took place as scheduled on 7/18/15.There were two painters: an adult male who spoke little English and a much younger, smaller guy who spoke no English. They were supposed to paint 2 coats (gray over light gold). Once they started, I had to go to work. They were still there when I got home and I had them correct some areas. Shortly after they left, I noticed some spots where the old paint was showing through, and it was obvious that they had only applied one coat. I immediately emailed the company. The owner responded and insisted they had painted 2 coats. (She never saw the job.) |I then had to be out of the house for a few days while the floors were refinished. When I returned in the daylight, I saw at least 20 areas where the old paint was visible. I emailed again, expressing my dissatisfaction. I wrote what I thought was a balanced review, stating the good as well as the bad. The owner responded, accused me of lying, and made some untrue statements. I posted a reply correcting her misstatements. She then complained to Angie's List that I was allowed to post two reviews. You then removed my first review. The owner emailed me, ""Please stop harassing us. I will be contacting Angie's List to discuss your behavior. We will be taking action on this situation now."" |I did have to hire another painter to redo the job. He confirmed that there was only one coat of paint. | |I spoke with an Angie's List rep by phone about this. But it was, frankly, a rather traumatic experience, and my trust has been broken. I have not used Angie's List since. Revisiting my experience by writing this is making me quite anxious! I have looked at the Big Deal offers in my email, but I am not tempted to purchase any. I don't plan to use Angie's List again. I would like for my membership to be discontinued and reimbursed. "
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Definition Painting Services, Inc.
We are not happy to see yet another review from this person, but we are more than happy to respond in our defense (yet again). :) This work was actually completed in July 2014 (not 2015). At that time, we were running deals where you could purchase 2 painters for a day (8 hours only). The deal included labor only. The painters would paint what you needed painted (interior wise) during that period of time. It did not include touch ups (unless you paid for us to return) or any kind of warranty. Those details were mentioned in the deal specifics. Our foreman did express that he and the other painter covered the areas requested with 2 coats of paint, however, it did not cover. Unfortunately, time ran out, and we told her that we could return another day for an hourly rate. She did not want us to do so. We asked her specifically that morning to contact us while the painters were there if she had any questions or concerns, and she did not until the next day. We have record of all of this information via the message center. Since it was a labor only deal, we do not make any more or less to NOT apply 2 coats (as she suggested). We did ask her to stop contacting us because her tone was very threatening, and we DO NOT accept threats or harassment of any kind. We thank you all for your time and consideration.

William K.
10/2015
5.0
drywall
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Definition Painting Services, Inc.
Thank you!

R K.
10/2015
5.0
house painters, interior painters
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,000

Santo P.
09/2015
5.0
interior painters
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Definition Painting Services, Inc.
Thank you for your patience with us, and for your referrals!

Nancy C.
09/2015
5.0
pressure washing, house painters, interior painters
  + 1 more
unknown
Description of Work: Pressure-washed (one day) and then painted the siding on my house (the next day). They taped everything and cleaned up completely. I paid $160 over the Angie's list cost for a paint upgrade and to get them to remove a set of shutters. Wonderful job. Couldn't be more pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,660

Response from Definition Painting Services, Inc.
Thank you for your review!

Angela E.
09/2015
5.0
house painters, interior painters
  + 0 more
unknown
Description of Work: Paint exterior of a house with two stories

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,510

Response from Definition Painting Services, Inc.
Thank you!

Sterling J.
07/2015
5.0
interior painters
  + -1 more
.
Description of Work: I used them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lou M.
06/2015
5.0
drywall, interior painters
  + 0 more
unknown
Description of Work: Repaired Sheetrock in 3 rooms. The team was prompt and courteous and did a very nice job. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Definition Painting Services, Inc.
Thank you so much!

Thomas S.
05/2015
2.0
house painters
  + -1 more
.
Description of Work: The big deal did not include what I would consider necessary conditions to paint a house, in particular cleaning and priming. Those "additions" to the deal plus a second coat of paint were 3X the quote price of the Big Deal. This quote to paint a 1000 sqft, 1 story house was at least 30% - 50% more than other quotes I received.
Rating CategoryRating out of 5

Response from Definition Painting Services, Inc.
We thank you for your inquiry. However, the deal is very specific in what it covers. If your home requires a lot more work, then the deal can only give you a discount to get started essentially. We are using top quality products as well. Our prices are always competitive. That means we're not the cheapest because we are a legitimate business, licensed etc. We have overhead costs that companies who work under the radar do not have. As well, we guarantee our work. Please remember to read all deal specifics prior to purchase. If someone is willing to paint their home in that condition for 50% less than our quote, then they're putting out their own money for this job. Thank you all for your consideration.

Jordan G.
05/2008
5.0
drywall, interior painters
  + 0 more
Joel showed up Thursday on time with his crew. They cleaned up the beams and shimmed where necessary, installed new sheetrock and taped up the seams. They installed plastic from floor to ceiling to act as a curtain so the rest of the house would not get dusty and used a large drop cloth to protect the floor. They came back Friday for sanding, re-taping and more joint compound. They came back Saturday for the final sanding and touch ups, and applied 2 coats of primer. The finished product and cleanup looked better than the original. I was very pleased.
Description of Work: I had ceiling damage from a faulty plumbing fixture. Half of my basement ceiling had to be torn down. Joel Alvarado was referred to me by another Angie's List contractor who was booked up during the time I needed to have the work done. He met me at my house at a time that was convenient for me and was right on time. I did not get any other estimates because his price seemed fair and he was available when I would be off from work. The job required 10 sheets of sheetrock, taping and joint compound, and priming. This was performed over a 3 day period. When finished, the new ceiling blended perfectly with the old ceiling and they left the place cleaner than before they started.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Response from Definition Painting Services, Inc.
The member is one of our valued, repeat customers. Although we are just now responding to his comment from about two years ago, we have continued to be in contact with him. There's nothing more important to us than making our new and old customer comfortable with us, and our work. We not only enjoy providing top quality work to our customers' satisfaction, however, we enjoy working on a personal level with people. Our family owned business is not just about 'making money,' but about making lasting relationships with people. Thank you for your positive comment.

Contact information

PO Box 952, Columbia, MD 21044

http://www.definitionpainting.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
4.20217E+11
Trade License Locale
DC
Trade License Authority
District of Columbia Department of Consumer and Regulatory Affairs
Trade License Expiration
04/29/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Interior Painting,
Drywall,
Exterior Painting,
Wallpaper Removal,
Finished Carpentry and Woodworking,
Pressure Washing,
Plaster,
Deck Maintenance,
Handyman Services,
General Remodeling,
Ceramic Tile,
Cabinet Refacing and Refinishing

FAQ

Definition Painting Services, Inc. is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Definition Painting Services, Inc. accepts the following forms of payment: Check,MasterCard,Visa
Yes, Definition Painting Services, Inc. offers free project estimates.
Yes, Definition Painting Services, Inc. offers eco-friendly accreditations.
No, Definition Painting Services, Inc. does not offer a senior discount.
No, Definition Painting Services, Inc. does not offer emergency services.
Yes, Definition Painting Services, Inc. offers warranties.
Definition Painting Services, Inc. offers the following services: We offer custom painting (interior & exterior), texture painting, wallpaper removal, general drywall & plaster, crown molding, water damage repair, power wash, deck stains/maintenance, remodel bathrooms, kitchen remodel, tile work/back splash, & replacement carpentry at residential/commercial locations.
We do not offer wallpaper hanging, faux paint, or strip paint off of brick surfaces.

Contact information

PO Box 952, Columbia, MD 21044

http://www.definitionpainting.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed