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Definition Painting Services, Inc.

Interior Painting, Drywall, Exterior Painting,

About us

Definition Painting Services, Inc. is a small, family owned & operated business located in Howard County, MD. We employ more than 15 + professional staff members. The owner is our estimator and general manager. Though our foreman run the crews, Joel is available on a daily basis to ensure complete customer satisfaction. We only use high quality products, and are certified in lead paint removal. We accept checks and Visa/MasterCard.

Business highlights

19 years of trusted experience
Women Owned & Operated
Family Owned & Operated

Services we offer

We offer custom painting (interior & exterior), texture painting, wallpaper removal, general drywall & plaster, crown molding, water damage repair, power wash, deck stains/maintenance, remodel bathrooms, kitchen remodel, tile work/back splash, & replacement carpentry at residential/commercial locations.

Services we don't offer

We do not offer wallpaper hanging, faux paint, or strip paint off of brick surfaces.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.5612 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
6%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 26-50 of 612 reviews

Manjula N.
05/2018
5.0
interior painters
  + -1 more
Very easy to work with. Did great job.
Description of Work: Basement Painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Definition Painting Services, Inc.
Thank you!

Susan J.
04/2018
5.0
interior painters
  + -1 more
Perfectly. Professional estimate. Good team of painters. Very polite and easy to work with.
Description of Work: Painting ceilings throughout the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Definition Painting Services, Inc.
Thank you for your comment!

Tanya K.
03/2018
2.0
interior painters
  + -1 more
No one responded after 4-days, so I went elsewhere. My overall rating is specifically for responsiveness, and lack of response = lack of professionalism.
Description of Work: I submitted a request via Angie's List for whole-home interior painting.

Rating CategoryRating out of 5
responsiveness
2.0


Response from Definition Painting Services, Inc.
We do apologize for this error. We typically receive an email from AL stating that we have messages in our message center, but have not been receiving these emails. Therefore, we now realize that we need to check on a daily basis and not wait for a prompt. We will gladly work harder to improve our communication skills. Thank you for bringing this to our attention.

Candice T.
02/2018
5.0
house painters, interior painters
  + 0 more
Great work performed, professional team. The only thing I would recommend is the estimator provide a more detailed estimate to include recommendations.
Description of Work: Interior & Exterior Painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Definition Painting Services, Inc.
We thank you for your comments, we really appreciate it!

Ben R.
12/2017
5.0
ceramic tile, drywall, plastering, remodeling, woodworking, interior painters
  + 4 more
Fantastic job. Workmanship was excellent. Price was very good. Planning to use them for bathroom renovation next year. Do recommend their services.
Description of Work: Kitchen renovation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Definition Painting Services, Inc.
We thank you for the comments. We enjoyed working with you!

Wendy S.
11/2017
5.0
plastering, interior painters
  + 0 more
We've used this company two other times, and their work is excellent. The owner responds quickly and all scheduling was handled easily with the main office. The workers are all very professional. Their work is well done and they clean up carefully when they finish. We had to have them come back because we had new back splash installed after the painting. Re-scheduling was not difficult and they solved a problem with the caulking that the back splash company couldn't solve. We are very pleased with the results.
Description of Work: We needed our kitchen painted, including all the woodwork on 4 windows of our old house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Definition Painting Services, Inc.
Thank you for your comments. It has been a pleasure working with you over the years!

Jo M.
10/2017
5.0
interior painters
  + -1 more
Excellent, very professional, good quality and competitive price.
Description of Work: Painting and wall prep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan H.
09/2017
5.0
interior painters
  + -1 more
Excellent! They did detailed prep work and an amazing paint job. Victor and his crew were professional, efficient, and friendly. Better than any other painters we have used. They even came back later to fix a few minor issues. Thank you Joel and family for eliminating our anxiety.
Description of Work: Two rooms painted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan J.
09/2017
5.0
interior painters
  + -1 more
The owner came and gave a good estimate. The team came on time and did the work efficiently. They cleaned up afterwards. They were easy to work with and did a great job.
Description of Work: Needed ceilings painted throughout the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald F.
07/2017
5.0
interior painters
  + -1 more
This has got to be one of the most professional companies I have ever had the pleasure to work with. From the time I made my consultation appointment to the completion of the work, it has been a great experience. The office staff was very pleasant and followed up throughout the process. The team of workers that worked on my home were always on time, very polite, answered all my questions, made sure to cover all surfaces, and always cleaned up after each day. After the work was completed, the foreman walked through the home with me and explained everything that was done. I am in the process of selling my home and it looks brand new! I would definitely hire them again will be recommending to family and friends!
Description of Work: Interior Painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,770

Matthew G.
07/2017
4.0
decks, deck cleaning, pressure washing, interior painters
  + 2 more
The crew that came was efficient and finished the indoors work quicker than expected. Paint looks good overall. There was some miscommunication and a vent cover was thrown away. I planned on replacing it anyway, so it wasn't a huge deal. Outdoors work took a while to complete due to poor weather. Retention wall was not as tall as initially planned, but got some money back as a result. Drain wasn't buried very deep and no new soil or seed was put down (but it wasn't part of the contract).
Description of Work: - 4 bathrooms and 1 bedroom painted - Deck power washed and stained - Drain and retention wall installed for improperly-graded land

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James G.
07/2017
5.0
interior painters
  + -1 more
They painted the house after it was built by a production builder (with a thin sprayed on paint job), but before we moved into the house. The workers were careful and clean. They did an excellent job of covering surfaces and ensuring that paint didn't get on tha carpet or floors. The paint job looked great and was completed on schedule. I can easily recommend this company.
Description of Work: We had Definition Painting paint our entire 2400 sq ft house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Paul B.
06/2017
3.0
wallpaper removal, interior painters
  + 0 more
It stared out well in terms of removing the paper. They allocated one week and it took a long time to remove the paper, towed the end they were in a rush. The painting was done hurriedly and not good. They weren't using skilled people. The paint job was fair and didn't meet my standards. When you hire a painter you expect them to be better then you. I complained and they weren't interested in listening to me. The foreman on the job came back and touched things up himself and probably lost a day from that. I think they need to be more honest in what they're doing. Its partly my fault we went for low cost and we got what we paid for.
Description of Work: They removed the wallpaper in our dining room, living room, upstairs hall way, a bedroom and stairwell. Then they painted all the rooms.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$7,800

Geoffrey P.
06/2017
5.0
drywall, plastering, wallpaper removal, interior painters
  + 2 more
Fantastic! The men were on time everyday, professional, worked 9 hour days to compete the job correctly. They had to remove insulation, put up drywall, prime and paint all surfaces. Excellent work and I will hire them again,definitely, when I need another room done!23
Description of Work: We needed a new ceiling and several layers of wallpaper removed in a master bedroom. Wall repair too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

T B.
05/2017
5.0
drywall, interior painters
  + 0 more
Jimmy from Definition painting and crew did a fantastic job! I could not be more happy with the results! We needed an additional coat of paint because we had darker color's on the wall prior.
Description of Work: We needed our home repainted, living room, dining, basement, foyer, 3 bedrooms, and 2 half baths.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim C.
04/2017
5.0
drywall, interior painters
  + 0 more
it went very well. They had asked that we take everything down from the walls and put all the furniture in the center of the rooms prior to their arrival which I felt was reasonable. Once here Jimmy and his crew covered all the furniture with plastic, paint tarps on the carpeted floors and taped up all the wood floors with heavy brown paper. They were supposed to arrive but the day they were scheduled to arrive we had several inches of snow and Icy conditions.... Joel, the man that I had originally met and who gave me the estimate called to say they just couldn't make it. They were their promptly the next morning. Did all the repairs needed, patched the walls and repaired all the nail pops. As with any project there are a couple touch ups that need to be done and they are very accommodating in making arrangements for one of their crew chiefs, Jimmy, to come out to the house and finish that off. Not only was the entire crew professional & courteous, we felt comfortable having them in our house. Because they had started late because of the snow, they stayed to almost 9:00 PM on that Friday to finish everything up. We are really pleased with the work they did and have no reservations recommending them.
Description of Work: We had them paint the entire downstairs, a living room dining room combination with cathedral ceiling, repair a crack in the corner of the "big wall", kitchen, family room hall and foyer, stairway up, the second floor landing, all doors and all trim. In addition we also needed a repair of the second floor landing ceiling from water damage which amounted to replacing a 4X4 +/- piece of drywall in the ceiling. They also painted the new pull-down stairs to the attic, it was raw wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Definition Painting Services, Inc.
Thank you for your comments!

Vellore R.
03/2017
5.0
interior painters
  + -1 more
Estimates provided accurately, work was done with good quality and workers were very professional. Highly recommend for painting work!
Description of Work: Interior Painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Definition Painting Services, Inc.
Thank you. We are glad that we could accommodate you!

Anna V.
03/2017
1.0
interior painters
  + -1 more
I spoke to a very polite lady who answered all my questions and scheduled a company employee to come to my home to complete an estimate. I arranged my work schedule around this appointment but NO ONE showed up. Even worse, no one has responded to my phone message since then. Not a great way to sustain a business!
Description of Work: interior painting

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from Definition Painting Services, Inc.
We do apologize for this error in scheduling. We are uncertain why your appointment was not kept, as it is not typical for us to miss them. However, we thank you for your comment and will strive to improve our communication and scheduling process.

Timothy C.
03/2017
5.0
interior painters
  + -1 more
It was good. They were easy to work with. The workers were good. They were on time every day and cleaned up after themselves. They did a really good job.
Description of Work: Purchased a Big Deal for interior painting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Definition Painting Services, Inc.
We thank you for your comments!

gennise R.
01/2017
5.0
drywall, interior painters
  + 0 more
The crew was excellent. They were on punctual, professional, responsive and very accommodating when adjustments needed to be made. I was very impressed with the finished job!
Description of Work: The work I need done was hanging drywall and painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Definition Painting Services, Inc.
Thank you!

anas A.
08/2016
1.0
interior painters
  + -1 more
Owner claimed i sent a threatening message which i posted to everyone here, and yet he still replied to the review that i sent a threatening message. clearly someone who is trying to excuse their unprofessionalism. and he said look at our other reviews, which included 30 F reviews!!
Description of Work: paint a new house

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from Definition Painting Services, Inc.
Yes, 30 "F" reviews out of over 500 reviews. That's not bad. We wish, and do aim, to please everyone. But there are so many variables involved in one particular job and sometimes those factors will never allow for perfection. We do strive to do our best, and will always. When we're wrong, we will admit and attempt correction. That is our philosophy, and we wish to learn from our mistakes and not make them twice. However, when someone is threatening, we do not take that kind of abuse lightly. Abuse is unacceptable behavior, no matter the circumstances. We will not tolerate it, or work with anyone who is abusive at any time. Thank you.

anas A.
08/2016
1.0
interior painters
  + -1 more
very lousy experience, i got an estimate which i thought was a bit high so i replied asking to reconsider. next called to speak to Karyn who sent the estimate, was told she was out. i left a message for her to call me back, never got a call back. called about 10 times in the afternoon no one picked up the phone, so i called the gent who came to my house and he advised me to call Joel the owner. i called him twice and left a message, never got a call back. called office again next morning, no answer, sent a text to Joel the owner about how i am having a lousy experience getting through to anyone, i got a text back saying that my email was threatening and thats why they chose not to reply to me, and asked me to contact them again!!! below is the email he claims was threatening!!!: "Hi After discussing with your gentleman who came to the house I was really expecting something more reasonable considering that my house is new, no prepping, repairing or moving furniture is needed. The house is new and empty which will make it lot easier for you to do the work. The reason I contacted you was after seeing one of your offers on Angie's list which is for a whole house up to 2500 sf including premium paint for only $1899, and I thought that should cover my requirement and your guy confirmed that the area to cover in my house is not more than 2500 sf and I am paying for the paint . I don't think you took any of the above into consideration . I would ask to you kindly review your offer and give me something more attractive , similar to what you have on Angie's list (which I am a member) and I would commit immediately . Regards Sent from my iPhone - "
Description of Work: was trying to get some paint work done with them

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,800

Response from Definition Painting Services, Inc.
We do honor any deals if they pertain to the customer's requests. However, as we have mentioned many times in the past, we do NOT accept threats or aggressive behavior from anyone. This includes our own employees or any customer. The manner in which this customer pursued us, even without the email, was in and of itself threatening in nature. We only took one day to respond to him, not several. We are a small business and cannot always promise a call back the same day, though, the majority of the time we can. We are attempting to improve that, but that is a mute point in this situation. Once we received the threatening email, we decided that this relationship would need to end for the safety of all of our employees. That was a good decision for us, and we stand by it. All that is needed would be to view our other reviews to indicate how we normally operate this business. Thank you for your consideration.

Zach H.
08/2016
5.0
interior painters
  + -1 more
I had three vendors I found on Angie's List come to my house for on-site quotes. Definition was cheapest by far. Cheaper doesn't always mean better, but based on reviews, I decided to go forward with Definition. I was very impressed with the service. Three painters arrived and performed the work over two days. They were meticulous about prep, and helped me move furniture both before and after the job. The attention to detail was good. I found a few spots that needed touch up at the end and they were quick to fix it. I'll use them again for future projects. Based on the value and the quality of the work, I would recommend this company.
Description of Work: Living Room, Foyer, Office and Dining Room painted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Definition Painting Services, Inc.
Thank you for your comments!

Linda K.
07/2016
5.0
woodworking, house painters, contractors, interior painters
  + 2 more
Joel Alvarez, the owner, came to evaluate the job and was professional and very helpful with his advice and suggestions. Shortly after our meeting he submitted an itemized proposal for the work. Selecting a color for an exterior paint job is never easy but Definition Painting has a good working relationship with our local Benjamin Moore and Steve, who worked with us couldn't have been more helpful or patient when we kept changing our minds. The interior painting and the carpentry work was completed in a timely manner. Through no fault of the provider, it was difficult to schedule the exterior painting due to the frequent periods of rain as well as our own travel plans. However, when the work was begun, we couldn't have been more pleased with the quality of both the work and the painters. Mr. Alvarez sent a crew of four painters, with one man who was the crew leader and who both supervised the work and painted. Mr. Alvarez was on site at the beginning of the job to answer any questions that we might have had. The crew worked like a well oiled machine. They were extremely tidy, polite, and worked steadily and efficiently through both heat and periodic thunderstorms. They had a cheerful demeanor with both each other and us. They were supposed to complete the job in three days, but because they worked extra hours, starting early and ending late, they finished the work on the evening of the second day. I wish I had had a camera handy because all four of them were covered from head to foot in brown paint, and yet not a spot was anywhere but on them (and the house, of course). Our house looks lovely and both my husband and I were happy with the whole process. Definition Painting is a family owned and run busines. Mrs Alvarez efficiently manages the phone and many of the painters are family members and friends with whom Mr. Alvarez has worked for many years. All this creates a quality business that makes Definition a pleasure to work with. I will certainly be using them again for both painting and other home repairs and renovations.
Description of Work: The provider completed both interior and exterior painting as well as carpentry on the exterior wood which had to be replaced on a large portion of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Dan G.
07/2016
5.0
pressure washing, house painters, woodworking, contractors
  + 2 more
It went very well. They showed up (always a question), they did an excellent job. They were a pleasure to deal with. I wish they might have spent a few more minutes on cleanup, but it wasn't any big thing. Just some little stuff.
Description of Work: Painted exterior of my house, replaced some rotting wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Contact information

PO Box 952, Columbia, MD 21044

http://www.definitionpainting.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
4.20217E+11
Trade License Locale
DC
Trade License Authority
District of Columbia Department of Consumer and Regulatory Affairs
Trade License Expiration
04/29/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Interior Painting,
Drywall,
Exterior Painting,
Wallpaper Removal,
Finished Carpentry and Woodworking,
Pressure Washing,
Plaster,
Deck Maintenance,
Handyman Services,
General Remodeling,
Ceramic Tile,
Cabinet Refacing and Refinishing

FAQ

Definition Painting Services, Inc. is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Definition Painting Services, Inc. accepts the following forms of payment: Check,MasterCard,Visa
Yes, Definition Painting Services, Inc. offers free project estimates.
Yes, Definition Painting Services, Inc. offers eco-friendly accreditations.
No, Definition Painting Services, Inc. does not offer a senior discount.
No, Definition Painting Services, Inc. does not offer emergency services.
Yes, Definition Painting Services, Inc. offers warranties.
Definition Painting Services, Inc. offers the following services: We offer custom painting (interior & exterior), texture painting, wallpaper removal, general drywall & plaster, crown molding, water damage repair, power wash, deck stains/maintenance, remodel bathrooms, kitchen remodel, tile work/back splash, & replacement carpentry at residential/commercial locations.
We do not offer wallpaper hanging, faux paint, or strip paint off of brick surfaces.

Contact information

PO Box 952, Columbia, MD 21044

http://www.definitionpainting.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed