We have an extensive showroom; We are the master dealer for the most prominent manufacturers. Please see our virtual tour on our website. We are A top Columbia, Md Carpet and Flooring company. We also are certified to perform Water damage restoration and rebuild, and we deal directly with your insurance company. We also offer Truck-mounted carpet and upholstery cleaning. In addition, we offer hardwood and carpet repairs, luxury vinyl flooring, repairs and maintenance to floors and carpets, or other services.
A happy home is built on a solid foundation. At A Plus Carpet and Flooring, a top-tier Columbia Md flooring company, that foundation begins with top-grade flooring and quality customer care. Locally owned and operated, we proudly serve the Howard County area and surrounding areas, including Columbia and Ellicott City. Annapolis and other areas. Let our team of experts help shape a firm footing for your home or business that hinges on years of knowledge and experience in flooring and carpet installation, maintenance, refinishing, and more. See for yourself what sets us a grade above the rest. MHIC license 126325. We accept all major credit cards. Financing is available. We are Certified for carpet cleaning and for water damage restoration.
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Complete carpet and flooring sales, installation and maintenance of carpet, hardwood and other types of flooring. We use all truck-mount systems for carpet and upholstery cleaning. Repairs to all types of flooring and re-stretching of carpet. Water damage remediation.
They responded to my urgent need and installed the sub-floor and linoleum. The representative came to my house to take measurements the same day that I stopped in at their showroom.
Description of Work: Urgent need to have a linoleum floor installed in a small room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Plus Carpet & Flooring
Thank you very much for taking the time to leave a review. We appreciate you.
Richard S.
06/2017
5.0
carpet installation, flooring contractor
+ 0 more
A Plus performed the job when promised. They did a good job except adhesive was tracked all over the flooring. It was very difficult to removing. After several calls they sent a service man out to remover to our satisfaction.
Description of Work: New flooring and carpeting was put in
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Steven H.
06/2017
5.0
flooring contractor
+ -1 more
Excellent. The workers were on time, professional, and finished the job sooner than expected. The service and material was great. Would definitely recommend them to other people.
Description of Work: Carpet replacement on 1st floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2
Response from A Plus Carpet & Flooring
Thank you very much, you were a pleasure to work with. We appreciate you.
CHARLES W.
05/2017
5.0
flooring contractor
+ -1 more
Installation went great no problem at all
Description of Work: Install new carpet in home (bedrooms, closets, hallway, and steps)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from A Plus Carpet & Flooring
Good morning [Member Name Removed] Thank you for taking your time to post a review for us it was a pleasure to work with you.
Fred B.
05/2017
5.0
flooring contractor
+ -1 more
It went very well, from picking out the right tiles, to the sales person's visit to measure, and finally, to the work being completed efficiently. The owner of the company also visited to add his excellent suggestions. I couldn't have asked for more.
Description of Work: bathroom floor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Plus Carpet & Flooring
Good Morning thank you for taking the time to post a review for us and thank you for allowing us in your home. We look forward to your next project.
Carl J.
05/2017
5.0
carpet installation
+ -1 more
Excellent customer service, exceptional workmanship and competitive price.
Description of Work: Replaced carpet in 4 bedrooms, 4 closets, hallway and staircase. Stretched carpet in living room and dining room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Plus Carpet & Flooring
We are homered to receive this great review. Thank you !!! We aim for perfection
The the salesman, Jon, quickly understood our needs and was able to show us products that met them at a reasonable price. The installation crew was on time and everything went well except the first floor was covered with a film and globs of glue. Because we were getting pictures taken in two days to put our house on the market, the floor needed to look immaculate. Expecting some dust from the installation, we had already scheduled professional cleaners to come in the next day. They were not able to remove the glue or film. We called A Plus and were told to get mineral spirits to clean up the glue. At the time we hadn't realized the extent of the glue coverage. The mineral spirits, didn't do much to remove the glue. We called A Plus again and spoke to Franklin. He said he would send someone out first thing in the morning. When nobody showed by 10 AM, we called back again. The technician had gotten eh wrong address. When he did arrive, magic happened. He had the right cleaner for the job. The glue came up easily. The technician, along with my wife due to the time constraint, meticulously removed the glue and the film. In the end, the floor looked beautiful and was ready just in time for the photo shoot. So it all ended well, but it was nerve racking. There were a couple of other minor issues that A plus fixed promptly when we pointed them out. All in all we were satisfied with job and would recommend them.
Description of Work: New vinyl plank flooring on first floor, carpet on second floor, and ceramic tile in two bathrooms.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,219
Response from A Plus Carpet & Flooring
Thank you, We are thankful that you choose A Plus . Thank you!!!
Vikas M.
03/2017
5.0
house cleaning
+ -1 more
The quality of cleaning was excellent, they take care of the customer. I think they can do a good job with better communication and avoiding a delay. They didn't show up until like 6:00 or 7:00 p.m.. and I booked like 2 or 3 weeks in advance. The workers on the floor, they can do a better job at communication and they don't set the furniture up right.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
Response from A Plus Carpet & Flooring
Thank you for the review and your input. I will make sure that we focus on a better line of communication. Thank you for making us a better company
Tiffany S.
03/2017
4.0
carpet cleaners
+ -1 more
Carpet got cleaned. Not sure I'd go this route again, though. The carpet was soaked afterwards.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from A Plus Carpet & Flooring
Thank you. For your review. If you ever experience. Extra damp carpet please call us back. We will take care of any issues right away. We use truck mounted cleaning method, hot water extraction. On heavy soiled spots it will become damp. Of there is a issue with anything please call me. I will resolve all issues.
Elaine K.
03/2017
5.0
carpet installation, flooring contractor
+ 0 more
Everything went well! It only took one week from ordering to installation. Workmanship was excellent and all the furniture was put back in its proper place. And the carpet was vacuumed. The installers arrived within the promised window and completed their work in a timely manner. I have used them in the past and will continue to use them in the future.
Description of Work: Replacement of master bedroom carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Plus Carpet & Flooring
wow thank you for such a great review. keep us in mind for your carpet cleaning
Diana S.
03/2017
5.0
carpet cleaners
+ -1 more
Carpet looked so much better. Will use them again, definitely.
Description of Work: They cleaned my family room carpet that had gotten quite grungy, thanks to our two-year old dog!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from A Plus Carpet & Flooring
thank you for your review, please use a 10% discount for your next carpet cleaning.
Jennifer H.
02/2017
5.0
carpet installation
+ -1 more
All went well. We are extremely pleased with the result - high quality carpet and good quality padding for a better price than we had seen at two local competitors. Great selection in the showroom. Ordering process was fairly easy and time from order to installation was quick (we scheduled 3 weeks out to coordinate with a furniture delivery, but they offered much earlier). Installation team did a great job, was punctual and pleasant to deal with and - bonus - was willing to assist us with a small fix unrelated to the job. Happy customers, would recommend and would call them again!
Description of Work: Replaced carpet in our family room area.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Response from A Plus Carpet & Flooring
[Member Name Removed], thank you for such a great review. WE are very proud of our showroom. thank you keep us in mind for your next carpet cleaning and receive 10% discount.
Jeff H.
01/2017
5.0
carpet installation
+ -1 more
Ken did a solid job with sales, and the installation was flawless. Thanks!
Description of Work: Family room & basement carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Plus Carpet & Flooring
Thank you for taking the time to post a review for us. We love what we do, here at A Plus Carpet & Flooring. Thank you again.
Lorrenda T.
01/2017
5.0
carpet installation, flooring contractor
+ 0 more
I reached out to this company to carpet an area in my home in preparation of a home sale. They were phenomenal! From the first call I made to my visit in the showroom 2 days later to the day the gentlemen who arrived to install the carpet, my experience was exceptional! The workers who were prompt and extremely professional! On top of all that, I was on a short suspense and needed the work completed within 5 days and they got it done!!! I would hire this team of professionals again in a heartbeat!
Description of Work: Carpet installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Plus Carpet & Flooring
What a great day to see a great rating!!! We love what what we do and we love reading great reviews. Thank you so much!!! :)
Mark H.
12/2016
5.0
flooring contractor
+ -1 more
The complete experience with A-Plus Carpet & Flooring was fantastic. From initially arranging the measurement to receiving the estimate to completing the install - everything went smoothly and exactly as promised. The install went quicker than expected - we were told it would be two days, but the installation crew worked very hard and finished in one day. Top quality work (I am a perfectionist - they exceeded my expectations with the precision of their work)
Description of Work: We had 700 Sqft of Hardwood installed in two bedrooms. Carpet removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,300
Response from A Plus Carpet & Flooring
Thank you for your choosing us to perform your work. We understand that you have choices and the do truly appreciate you. THANK YOU!!!
Steven P.
10/2016
5.0
carpet installation
+ -1 more
My job was done above and beyond expectations. A bit of history...I've done other flooring projects before in the past 5 years and once the salesperson does their job, you are left to the scheduler and installer. I have not been pleased in the past with other scheduling or installing personnel from other flooring businesses. But A Plus was different. I called to get a date...they agreed to it and stuck to it (that as Shawn). Next was the installers. I indicated I would be willing to have them come out earlier in the day (and stay later) since I had a lot of carpet to install. Two installers came to my house. Both Sergio and Armondo were the best. They arrived around 8:30a and we talked about the entire job before they began. Once underway, both of them moved furniture and went about measuring to cut materials to fit. They worked tirelessly without breaks or lunch and left my home around 4p or so. My carpet was seamed without flaw and every aspect of their work was above expectation. I would hire these folks back in a minute for my next job. I was so satisfied with the work done...from the sales, to scheduling, to install, that I called the office to let them know. I do have other flooring projects planned in the future, and will be considering A Plus as a prime competitor.
Description of Work: I needed to have carpeting installed in 4 bedrooms plus a hallway and closets. I looked at a few different businesses before deciding on A Plus Carpet. I chose them because my sales staff (Jonathan) did a great job working with me to understand the carpet types and make some recommendations based on quality, price and performance. In the end, I believe I selected a carpet that will give me years of good wear for the dollar spent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
Response from A Plus Carpet & Flooring
Hi [Member Name Removed]. We would like to thank you for the great review. We hope to hear from you in the near future. We love referrals! A Plus Carpet and Flooring Team
Ken M.
10/2016
5.0
carpet installation, hardwood floor
+ 0 more
Terrific. The group at A-Plus and particularly Keenan Doubleday did not try to over sell me on carpeting or services not needed. Very engaged in the process and entire group was very friendly and professional in their actions.
Description of Work: Various carpeting projects in our house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from A Plus Carpet & Flooring
Thank you very much for the great review [Member Name Removed]. It was a pleasure servicing your flooring needs. Hope to hear from you soon. A Plus Carpet and Flooring Team
Rayanne L.
09/2016
5.0
flooring contractor
+ -1 more
After a less than pleasurable experience with the builder of my home, I called A Plus Carpet for a quote to stretch my carpet. Franklin and his team were polite, helpful, and fair in their price. The installer was on time, friendly and did a great job stretching the carpet, cleaning up afterwards, and even vacuumed the rooms! Overall very professional, trustworthy and great service! I would highly recommend!
Description of Work: Carpet Stretching
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Plus Carpet & Flooring
AWESOME! We thank you for the opportunity you have given us to service your flooring needs. You were great to work with. Sincerely, The A Plus Carpet and Flooring Family
Richard M.
08/2016
5.0
hardwood floor
+ -1 more
My house needed new floors, I contacted two other local companies and A Plus. I visited all three local showrooms. A Plus had the largest selection and the staff knows what they are talking about. A Plus listened to me. They were the only ones that didn't try to sell me on what they want to sell. In fact,, I wanted a very expensive exotic hardwood but after hearing about the details I decided to go with a engineered, Mirage flooring. The price was right and I felt secure dealing with this company. On the day of install, The crew showed up on time and worked all day. When I say all day, I mean all day (8:45 to 6:30 pm) The job took several days to complete. The results are PERFECT!. I love my floors.
Description of Work: Replaced hardwood floors in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23,250
Response from A Plus Carpet & Flooring
Hi [Member Name Removed]. We would like to thank you for the great review. We hope to hear from you in the near future. We love referrals! A Plus Carpet and Flooring Team
Matthew S.
05/2016
5.0
carpet installation
+ -1 more
Highly recommended. We bought a house that needed work done in the basement. Our salesman Keenan did a walk through and wrote up a basic quote which we then narrowed down after visiting the showroom and choosing what we liked. He was very helpful and made our decision easy. The quotes obviously change depending on manufacturer, style, and pad. We went with a good mid grade. Sean from the warehouse made scheduling a breeze, he called the day before and the morning of to let us know when to expect the installers. The guys showed up on time and did a great job. In total we had a medium size den and two bedrooms done and they finished in about three and a half hours. Looks great, they cleaned up the scraps and vacuumed when they were done.
Description of Work: Carpet installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from A Plus Carpet & Flooring
Mr. [Member Name Removed]. Thank you for the fantastic review. We strive for the level of service that you wrote about. We hope to continue to work for you. Keep in mind that we do sand and finishing of hardwoods as well as full replacement. Thank you once more. A Plus Carpet and Flooring Team
Mark J.
04/2016
5.0
carpet installation, carpet cleaners
+ 0 more
That went well.? They came out around January of 2016.? The cost was around $500.?
Description of Work: They did carpet cleaning service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from A Plus Carpet & Flooring
Thank you!!! It is our privilege to service you carpet and flooring needs. We are glad to hear that you liked our services.
Shinyi T.
04/2016
5.0
carpet installation, flooring contractor
+ 0 more
They guys at A+ did great work. I was overall very pleased with their helpfulness and their knowledge. At the store, the people there were extreamly helpful in explaining to us the ins and outs of all the various materials used to make different kinds of carpet as well as how they will wear over time. Then, they helped us find what we were looking for at the lowest cost and what sales or promotions were happening. When completing the install, they sent out one installer who was extremely professional. I am a former contractor myself and ridiculously anal about details around not only how a job is completed, but also doing it correctly to maximize the life of the finished product. I was 100% satisfied with the work the installer did. Absolutely no visible seams and the transitions look immaculate.
Description of Work: We were performing a complete renovation of our master bedroom and reformatting the floor plan to include a walk-in closet. The provider put down a brand new carpet and pad to match the new layout. They did not remove or haul away old flooring as that was completed before they arrived.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from A Plus Carpet & Flooring
It really means the world top us when a customer spends their time writing a review about our service and installation. Word of mouth, the best kind of advertising, is what we strive for. We thank you for your business and hope to help you again in the future. A Plus Carpet Team
Christie O.
04/2016
5.0
flooring contractor, hardwood floor
+ 0 more
Would recommend A Plus Flooring. Jonathan was very helpful with the quote and explaining the process. The work crew was timely and did a great job on our floor. They did a great job with the cleaned up as well.
Description of Work: Refinish Hardwood flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$780
Response from A Plus Carpet & Flooring
THANK YOU! Knowing that you love your floors makes our day. :)
Carol M.
03/2016
5.0
flooring contractor, hardwood floor
+ 0 more
A Plus is a great company to work with, beginning with Scott who explained the whole process and answered our many questions. The crew headed by Pablo was very easy to work with--patient, meticulous, and professional. We were very concerned about the refinished wood matching the existing floor, so Pablo brought over several cans of the stain a couple of days ahead of the scheduled job that he thought would work, After applying each stain to a sanded step we did not think it was what we wanted, so he had the stain custom matched, which ended up working very well. The cleanup was excellent as well. We are very pleased with the finished product and would highly recommend A Plus for floors, as well as carpets.
Description of Work: Refinished stairs, banister, and railing to match existing flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from A Plus Carpet & Flooring
Hello [Member Name Removed] Family. We want to thank you very much for allowing us to do your work. Taking the time to send a review is the best compliment we could ask for. We hope that you will contact us for any other flooring needs you may have. I will let Pablo know how pleased you are. Thanks again. Scott Thorne
A Plus is a top rate outfit. Their installation scheduler called shortly after the materials arrived to schedule a dropoff date and installation date. We had an upcoming family event for which we wanted the hardwood installed. Initially there was not a slot available but the scheduler shuffled things around to accommodate us. On the day of installation, the install crew showed up on time and knocked out our 400+ sq ft family room in a day. They seamlessly feathered the new flooring into the existing flooring. You can't tell which flooring was new vs old. The transitions they chose for the fireplace and the kitchen are significant improvements over what our builder had originally installed. We're very satisfied with the appearance of the flooring, quality of installation, and speed with which everything was done.
Description of Work: In our family room, our dog had determined he disliked the transition between the carpeting and hardwood. On three separate occasions, he pulled up the carpeting and ate sections of it. The first two times, we were able to patch the carpeting and have it look decent. The third time, too much damage was done and we decided to just go with hardwood throughout the family room. Since Mercer was listed as the authorized retailer for Armstrong flooring in Ellicott City, we reached out to them for a quote. After obtaining a quote from Mercer where they had price-matched the materials cost from an online retailer, we had A Plus come out for a competitive bid. Keenan was very thorough and knowledgeable. The initial quote that came back from A Plus was more than Mercer's and we were prepared to proceed with Mercer. But then Eric Rome, the owner of the company, called to state they were willing to sacrifice their margins to beat the Mercer bid. After giving Mercer an opportunity to further reduce their number, Mercer stated they were at rock bottom and couldn't go any lower. We went with A Plus and are very satisfied with the outcome.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from A Plus Carpet & Flooring
Hello [Member Name Removed]. Thank you so very much for allowing us to come into your home and take care of your flooring needs. It was a pleasure working for you and your family. We hope that you enjoy your new floors for years to come. I will make sure to convey your complements to all those involved. We truly appreciate your business and hope to help you out in the future. Thanks again. Eric Rome
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Carpet Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
Upholstery Cleaning,
Unfinished Carpentry,
Home inspection,
House Cleaning,
Water & Smoke Damage
FAQ
A Plus Carpet & Flooring is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:30 PM
Tuesday: 9:00 AM - 6:30 PM
Wednesday: 9:00 AM - 6:30 PM
Thursday: 9:00 AM - 6:30 PM
Friday: 9:00 AM - 6:30 PM
Saturday: 10:00 AM - 5:00 PM
A Plus Carpet & Flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, A Plus Carpet & Flooring offers free project estimates.
Yes, A Plus Carpet & Flooring offers eco-friendly accreditations.
Yes, A Plus Carpet & Flooring offers a 10% senior discount.
Yes, A Plus Carpet & Flooring offers emergency services.
No, A Plus Carpet & Flooring does not offer warranties.
A Plus Carpet & Flooring offers the following services: Complete carpet and flooring sales, installation and maintenance of carpet, hardwood and other types of flooring. We use all truck-mount systems for carpet and upholstery cleaning. Repairs to all types of flooring and re-stretching of carpet. Water damage remediation.