FRIENDLY COMPUTER SERVICES

They were terrific and lived up to their name, Friendly Computer Services. Both of the techs I met were very helpful and willing to explain what they were doing. I knew this was something simple I probably could have done myself but didn't trust I would do it right. They showed me how, although if I have to do anything like this again, I'll go back to them! They also gave me some tips on other things and checked the overall performance of my computer for no extra charge. I highly recommend them and will go back should I need any more computer work done..

The technician from the Herndon VA store (located very close to our school) arrived on time. He was able to explain in simple terms the work that would need to be done. He was very patient with the obstacles he faced with our old computer. He will be returning to complete the complex tranfer of some specialized school software. We expect to build a continuing relationship with this company and use them for all of our technology needs.

I just needed to have memory installed in my computer and called to ask if I could bring my computer in and have it installed right away. Other places I called said I'd have to leave it for days - not Friendly Computer Services. They had me bring it in the next day and installed it while I watched. They also cleaned the insides and checked to make sure the computer was recognizing the new memory and working correctly before I left. And they answered all my related, and not so related questions. It was my first time in and I will go back when needed. I highly recommend them. They are what their name implies: Friendly, accommodating and very knowledgeable. If you don't know what you're doing with computers, you can trust these guys!

I have a laptop. The laptop needed repairs. A power jack replacement, hinge brackets and maybe some adjustment to some wires. Not too much, but it needs work. I decided to go and take a look for repair shops locally. I found a few computer stores locally and deciced to get a quote. The first two gave me ageneral quote, which made for consideration. As I drove down to go back home I saw this place, Which I remembered because they were originally just upthe street from me. So I went in, but I wasn't really received in a very good way. I began to explain what I beleieved the computer needed, and right off the bat the guy told me how much it would cost to repair the computer without parts. Which was twice as much as I had been quoted. He told me that it was going to be too much money and too much work. That I was better off getting another computer. I asked him if he would do it for less, but he said no one do it for less. I mentioned the other two people who gave me lower quotes, he told me to go there, that they were probably desperate for work. The parts cost $50. bucks in total (online even ebay.) The cost for labor is $25 to $35 an hour The quotes I got were $100 for changing the power jack and replacing the hinges $25 to $45 more for if there were any other problems. I wouldn't recommend you going to this guy. There wasn't any proffesionalism, he didn't really take a look or offer to look over the computer,he just gave me a quick opinion and handed me back my computer. Everyone else looked it over and gave me decent quotes. There are other places you can go in this area.

We had really good service from their staff. They are truly friendly and they are very fair and concerned about customer needs. We had a lot of computer issues. Their prices were lower than big chain stores. They are really customer focused and they are really trying hard to help people with their prices. We have taken our third computer to them to work on and we keep going back to them.