Champion Home Improvements, LLC

In April i I hired this company to replace my front walk and front porch. They did the work. I also requested two metal railings on the porch. I was not well when they did the work and unable to inspect the results. When the man came to be paid he assured me if there was any problem they would fix it. I paid him the final payment. When I was able to go outside and inspect their work, I found the end of the sidewalk by the driveway cracking and chipped. I found the railings were rusted and had holes in them. I paid $3500 for this job and I am disappointed. I called and left 6 messages for Anthony Simmons to call me and no one did. His card title is Director of Marketing.

I ended up replacing the gutters and downspouts due to age. The work was done very quickly and I was satisfied with cost and their work.

Very timely with contacting and coming by to review our requirements. Work was accomplished on schedule and workers cleaned up afterwards. They pulled both local and count permits. I would definitely consider them for any future work.

The contact person was very knowledgeable, friendly, and most importantly honest.

Technician was courteous and efficient.

great service,

Hired for gutter cleaning only March 2016. They inspected my roof and said it cracked .Hired Champion to install new roof. They quoted roof costs and ignored 3 skylights on roof. They ripped off old roof when weather was wet, and said I needed new skylights. They charged additional $2000 on top of roof that was NOT agreed at the time of original contract. Without roof in wet weather, I had to agree to additional highlights costs. They were not sealed properly, and leaked. 32 mph winds went through with howling, loud noises over my head. Damages continued for 3 weeks, after they said problems would be fixed.

On time, great craftsmanship, reasonably priced.

I actually needed a roof inspection. Champion called and advised me and came right out to provide the inspection. They also showed me photos of the affected areas which was a plus. I will definitely give them a call when I am ready to have the work done.

They called and advised me about the findings

I thought I hired a trusted company. The salesman wasn't knowledgeable. He did not inform me of or suggest under deck drainage. I have livable space under my deck that I obviously wanted to maintain and keep dry. I'm not a deck builder. Any good company would know about different products available. His measurements were off and ended up being what he wanted them to be and not what I wanted. I asked for my deck to reach to the end of my house. He cut me short by 2 feet because he assumed I couldn't afford anything more. The unprofessional-ism of the salesman and, of all people, the owner/manager was unbearable. They left my under deck ground extremely muddy. They caked mud all over my french doors, screen door, grill, water hose and house! They did not return my ground to its pre-working condition...mud everywhere. They didn't call me to inform me that the project was complete. They did not follow up to make sure everything was sufficient. I thought I was doing a good thing by going by their ratings on this site and hiring a local minority company. I WILL NEVER MAKE THAT MISTAKE AGAIN! THIS COMPANY TREATED ME LIKE I WAS NOTHING! I FELT THEY TOOK ADVANTAGE OF THE FACT THAT I'M A SINGLE FEMALE AND DIDN'T HAVE A MALE AROUND TO MONITOR THINGS. The deck is shaky and missing support beams in key areas. I wouldn't recommend this company to even put a nail in a piece of wood. I feel so violated. AFTER THE FACT, I asked the owner about under deck drainage that his salesman failed to inform me about. This owner NEVER got back to me on anything; absolutely no follow up whatsoever nor any customer service to be found; so rude! Take this for what you want to take this for. I'm sure the owner/manager will try and come back with a bunch of lies. But the facts remain, they did not do right by me, the consumer.

showed up on time; did the work seemingly expertly. I have no basis to compare the price but it wasn't exorbitant.

The gentleman was very detail about what he was going I was very satisfied with the work he done.

Although the news was bad and the repair required was more than just gutter cleaning, and I was unable to complete the job due to finances, I will contact Champion again when the timing is right for a roof replacement. I recommend Champion due to their great customer service and speedy response.

They not only cleaned the gutters but did minor repairs to them at a great price.

I never received a fallow up.