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A B Chelini - United Service Specialists

Heating and Air Conditioning, Plumbing, Appliance Repair,

About us

United Service Specialists has been servicing the Washington Metropolitan area for almost 40 years as A.B. Chelini. We have recently changed our name in a rebranding​ effort and will be adding more services to our commercial and residential departments over the next year! With United Service Specialists, you can always be assured of quality workmanship and attention to detail. With over 150 years of combined experience, we proudly combine state of the art service with cutting edge products and old-fashioned customer care. Many of our technicians have been part of the USS / Chelini family for over 20 years and help train our new technicians, facilitating continuous quality. We are constantly continuing our education through classes, certifications and licensing. We can service all brands of air conditioners, furnaces, heat pumps, boilers, geothermals, water heaters and other equipment providing reassurance that you will get the best options to meet your needs. What sets us apart is our attention to customer service. From setting up your appointments and the work performed to the warranty we stand behind we are committed to surpassing your expectations. ​We are pleased to offer a call ahead appointment time so you are not waiting for us to show up as well as maintenance agreements so WE can take care of your systems so you don't have to! With 24-hour emergency service, ​you are never without help.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Heating, Air Conditioning, Repairs, Service, Installation, Sales, Heat Pumps, Gas Furnaces, Geothermal, Humidifiers, Air Cleaners, Water Heaters, Boilers, Air Conditioners, Duct Fabrication & Repair, Baseboard Heating, Dehumidifiers, Electronic Air Filters & Cleaners, HEPA Air Cleaners, Faucets, Clogged Drain Lines, Running Water & Drips, Garbage Disposals, Radiant Floor Heating, Generators

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
13%
3
4%
2
1%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 51-71 of 71 reviews

Lee H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Randall M.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Horace P.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Excellent.
Description of Work: Excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Tolu B.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced HVAC unit. It went well, and quickly (took about 10 hours).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

James P.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired furnace. Call them after hours and they promptly responded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Duayne B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had a leaky toilet base. The technician tightened down the base and cleaned out a flush portal that had accumulated urine salt. The toilet has functioned great since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Martha S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A.B. Chelini made an emergency call on a Saturday evening to diagnose a problem with our heat pump and humidifier. Our technician was very professional and communicated well what was happening and what we needed to occur. He was able to solve the problem quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Response from A B Chelini - United Service Specialists
Thank you so much for taking the time to share your positive experience regarding A.B. Chelini with the Angie's List Community! It is our goal to provide quality service as quickly as possible for our customers whether during regular business hours or in emergency situations. As we grow, our commitment to our customer is our first priority so no matter which comfort specialist, technician or office personnel you speak with you will have the same positive experience. Our goal is always to stop the emergency so that our customers can have peace of mind and determine whether they want to get service immediately or wait until the next business day but we are available and happy to do whatever is desired. Surpassing expectations during the entire process, from the initial phone call to the final walk-through is the commitment from the entire Chelini team. We look forward to helping you with all your HVAC and plumbing needs in the future! And as always we thank you for doing business with us!

Katherine W.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired a torn HVAC duct - excellent work, very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from A B Chelini - United Service Specialists
Thank you so much for taking the time to share your positive experiences regarding A.B. Chelini with the Angie's List Community! I am happy you found our entire team so helpful and professional. It is our goal to provide quality service as quickly as possible for our customers and we are pleased it all worked out so well. We look forward to helping you with all your HVAC and plumbing needs in the future!

RUTH W.
05/2014
5.0
plumbing, drain cleaning
  + 0 more
They provided excellent service.
Description of Work: I used them for some plumbing work- they fixed a leaking toilet, unclogged a sink drain, and determined a source of water intrusion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A B Chelini - United Service Specialists
Hello [Member name removed], Thank you so much for taking the time to share your positive experiences regarding A.B. Chelini with the Angie's List Community! We are happy we were able to provide quality service and look forward to providing the same quality for all your plumbing, heating & air conditioning needs in the future!

Richard M.
04/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They do pretty good work, but charge pretty good prices. They are punctual and professional.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A B Chelini - United Service Specialists
Thank you so much for taking the time to share your positive experiences regarding A.B. Chelini with the Angie's List Community! We will see you soon for your preventive maintenance service!

John G.
02/2014
3.0
heating & air conditioning/hvac
  + -1 more
See above....
Description of Work: Never showed up for scheduled appointment on 14 January 2014

Rating CategoryRating out of 5
responsiveness
1.0


Response from A B Chelini - United Service Specialists
Hello Mr. [member name removed], I am so sorry we missed your appointment. We do not claim to never make a mistake but are diligent in trying to rectify any customer concerns to the best of our abilities. Unfortunately, in checking through our phone service as well as our data base we have no record of your phone call or your address, so we can't even get in touch with you. Regardless, we would like an opportunity to change your mind about your experience with A.B. Chelini. Please call Laura at 301-924-3500 so we might give you the same service our customers have enjoyed for the past 36 years.

Stephen W.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Excellent
Description of Work: We needed an A/C service check for an underperforming system. We called on Thursday and they were able to be at our door the next morning at 7:30. That's hard to beat for responsiveness. The work they did was very thorough including evaluating my options should I need to make further system upgrades. The price was a bit high, but I believe consistent with other providers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

ALAN M.
09/2007
5.0
plumbing
  + -1 more
When the plumber came to my home he was on time, very polite, and got right to work. The job was fairly easy and he finished up and did a great job cleaning up the water mess. I have used them before and will continue.
Description of Work: They replaced a garbage disposal in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ROSIE K.
09/2007
5.0
plumbing
  + -1 more
We found this company to be on that is very professional and dependable. They did a quick superb job and the workers were very friendly and comfortable to work with. They cleaned up when the work was completed and we would recommend them to others.
Description of Work: They replaced a leaking pipe in the bathroom of our 1400 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

URSULA T.
09/2007
4.0
heating & air conditioning/hvac
  + -1 more
I was happy with the time that the company's representative came. We had to reschedule one time before because they had some type of inconvenience. When he did come in, he seemed to be very knowledgeable in the area, but he wasn't able to give me a concrete estimate because they didn't have that specific type of heat pump in stock. I had been waiting around two months for them to find the replacement and it became really annoying, so I found someone else to do the job. That was the only thing which I was really disappointed with.
Description of Work: I called this company up to get an estimate for a new heating pump that I needed in my home. The heating pump goes in a heating unit that provides heat for about five rooms.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Vanessa D.
07/2007
3.0
plumbing
  + -1 more
Decided not to schedule appointment. Unable to rate company but wanted others to know about the $95 fee for an estimate.
Description of Work: Among other projects, I'd like to have plumbing installed in basement for a wet bar and want 3 estimates before selecting a plumber. This company charges $95 for estimate. Even though it will be a credit towards any work done, I'm not willing to pay for an estimate at this point.
Rating CategoryRating out of 5

JESSICA C.
10/2006
5.0
plumbing
  + -1 more
Ron came early the same day I called to assess the problem (a crack in the stack pipe). He gave me an accurate description of the work that would be needed, and cautioned me as to what work would be needed and what might not be covered under the warranty. Once the work was approved, the company scheduled at our convencience. Ron was on time, with his carpenter arriving later. They completed the job in about 8 hours, limited the necessary damage to the wall to a 20'' square, cleaned up nicely, and were very pleasant to work with. The warranty covered the replaced pipe and the work to remove it.
Description of Work: AB Chelini replaced the stack line from the second floor to the basement. The work was covered under a home warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

LORI R.
08/2006
5.0
plumbing
  + -1 more
The person who answered the phone was pleasant and promised to call when the workman was on the way. He arrived at 11am, a couple of hours after I called. The person didn't call me to say he was on his way. He was polite, fast and efficient. $36 for parts, and 1/2 hour of labor at $95.00. Seemed a bit steep to me, but the repair was done well.
Description of Work: Replaced the toilet tank kit to repair a running toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131

09/2005
4.0
heating & air conditioning/hvac
  + -1 more
THEY DID A VERY GOOD JOB. WE HAVE USED THEM SEVERAL TIMES BEFORE. THE WORKERS ARE ALWAYS PLEASANT AND GO THE EXTRA MILE TO MAKE SURE YOU ARE SATISFIED.
Description of Work: REPLACED AND INSTALLED A NEW HEAT PUMP.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$87

LESLEY K.
03/2005
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
THIS COMPANY WAS A PLEASURE TO WORK WITH, PARTICULARLY THE PLUMBER. HE WAS VERY KNOWLEDGEABLE WAS ALWAYS PUNCTUAL AND RESPONSIBLE. THE WORK WAS DONE WELL.
Description of Work: INITIALLY HIRED TO DO ALL WORK RELATED TO PLUMBING AND HEATING FOR OUR NEW ADDITION & KITCHEN RENOVATION. AS WORK PROGRESSED NEEDED TO RE-PLUMB THE ENTIRE HOUSE DUE TO PROBLEMS IDENTIFIED DURING THE RENOVATION.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$10,000

12/2004
5.0
heating & air conditioning/hvac
  + -1 more
THE WORKERS WERE PUNCTUAL. THE PRICES WERE REASONABLE. THE WORKERS WERE FRIENDLY.
Description of Work: THE AIR CONDITIONER WAS FIXED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000
    • 1
    • 2
    • 3(current)

Contact information

5110 Roanoke Pl Ste #104, College Park, MD 20740

http://www.callUSS.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Appliance Repair,
Water Heaters,
Drain Cleaning,
General Remodeling,
Sewer Cleaning,
Natural Gas Lines

FAQ

A B Chelini - United Service Specialists is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

A B Chelini - United Service Specialists accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, A B Chelini - United Service Specialists offers free project estimates.
Yes, A B Chelini - United Service Specialists offers eco-friendly accreditations.
Yes, A B Chelini - United Service Specialists offers a 10% senior discount.
Yes, A B Chelini - United Service Specialists offers emergency services.
Yes, A B Chelini - United Service Specialists offers warranties.
A B Chelini - United Service Specialists offers the following services: Plumbing, Heating, Air Conditioning, Repairs, Service, Installation, Sales, Heat Pumps, Gas Furnaces, Geothermal, Humidifiers, Air Cleaners, Water Heaters, Boilers, Air Conditioners, Duct Fabrication & Repair, Baseboard Heating, Dehumidifiers, Electronic Air Filters & Cleaners, HEPA Air Cleaners, Faucets, Clogged Drain Lines, Running Water & Drips, Garbage Disposals, Radiant Floor Heating, Generators

Contact information

5110 Roanoke Pl Ste #104, College Park, MD 20740

http://www.callUSS.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM