Response from MJ BALTIMORE CLEANING SERVICES LLC
First of all, I'm proud to say that we have a good reputation because of our quality of our service. We are affordable and honest. I'm writing my response just to clarify this entire review . First of all, we never perform any service to this person . I never gave any pricing over the phone. I just gave her an estimate price but never said that was the final price. She cancelled our first appointment and we had to reschedule which that was fine but I had to be even flexible with the time since she said she could be there at 7:30pm. This is a description of her house and what she expected on a Deep Cleaning for $350 : IT WAS A SINGLE HOME, 5 BEDROOMS, 4 BATHROOMS, KITCHEN, LAUNDRY AREA, LIVING ROOM, DINNING ROOM, BASEMENT, STORAGE AREA AND PORCH. IT WAS EMPTY. THIS IS WHAT SHE WANT IT FROM MY TEAM: CLEAN WHOLE HOUSE INCLUDING- INSIDE OF EVERY SINGLE CABINET IN THE HOUSE, INSIDE OVEN, INSIDE 2 FRIDGES, WIPE DOWNS ALL BASEBOARDS, WINDOW SILLS, FIRE PLACE, VACUUM INSIDE FIRE PLACE, VACUUM ALL VENTS AND HEATERS AND CURTAINS, DRAPES. IN THE PORCH : VACUUMING , MOPPING , WIPING DOWN BLINDS( EVEN SHE ASKED TO GET THE FLOOR CLEAN WITH A HOSE), ALSO ALL GLASS DOORS. she asked to disinfect every area in the house. I did charge her $500. I was going to send 2 teams ( total:14 people). Please make your own conclusions. Sincerely, MJ Baltimore Cleaning Services.