The tree stump removal went great. The two gentlemen were diligent. The job was done well. I would hire Keil Tree Experts again. From my other quotes I thought it could have been cheaper, but from my research and other quotes, I had the most confidence that this company would get the job done, which they did.
Description of Work: I need a tree stump removed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$390
Stephen G.
08/2020
5.0
tree service
+ -1 more
It was a great service, price was reasonable and I'm happy with it.
Description of Work: They did a tree removal service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Dorothy C.
04/2020
5.0
tree service
+ -1 more
They did a wonderful job and cleaned everything up. They are coming tomorrow to remove the stump. They were very professional and couldn't be any better. I would highly recommend them and I will hire them again.
Description of Work: They took my two big trees down.
Rating Category
Rating out of 5
Yes, I recommend this pro
Leah B.
03/2019
1.0
tree service
+ -1 more
Initially they seemed to want to help but after coming out twice and cutting the wrong tree, I called (twice responding each time they came out) and asked to plan a time to meet them to clarify which tree. They refused to schedule and returned my money without completing the job. Although they previously did good work around my home, I was disappointed in their refusal to complete the job and found this very unprofessional.
Description of Work: We needed branches cut back around our home.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$375
Response from Keil Tree Experts Inc
Hi Mrs. [Member Name Removed], After reviewing our notes from this project from 3 years ago, it seems that we had some miscommunication with this project. Without any success after sending our crew out for a second attempt to make you happy with the pruning we thought the best way to handle the issue was to not charge you for the part of the work you were not satisfied with. We felt that a third attempt would not have been successful and we are sorry that we were not able to complete the pruning to your satisfaction. Debbie Keil Keil Tree Experts, Inc.
Donna B.
03/2019
5.0
tree service
+ -1 more
Mr. Keil was extremely honest. He inspected the trees and stated that there really was no need to do any trimming. Suggested revisiting the project at a later date. I was surprised BUT pleased that I was given an HONEST opinion! Very grateful!!
Description of Work: Shaping of 9 Arborvitae
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Nancy P.
06/2018
5.0
tree service
+ -1 more
Excellent, estimate was very professional and on time, work was done exactly according to estimate (no extra charges), workers were friendly and professional, they didn't leave any mess behind, they even trimmed up the living half of the twin tree. Over all, I had one fairly large and heavy oak that was almost dead and previously struck by lightening removed and another very large Tulip Poplar that had twin trunks had one of its twins removed. Others said they would have to cut down the whole thing and gave very high pricing for it, Keil tree sent out an arborist who said the living half has a good chance of survival and he'd work with me to try and save it which is what they did. They trimmed the living half of the tulip poplar to clean it up and cut off the dead twin a few months ago and so far the tree is doing well with live branches and new shoots. They also trimmed a huge Ivy branch that was running up an adjacent tree (no extra charge). I opted to leave the stumps since they said it cost the same to have them drilled down either at time of service or at a later time and they aren't bothering me.
Description of Work: One Tree Removed and another twin trunk tree partially removed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Pete S.
05/2018
5.0
tree service
+ -1 more
Well, though equipment trouble delayed completion
Description of Work: Clearing large trees that had fallen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Walter H.
05/2018
1.0
tree service
+ -1 more
We needed to have two cedar trees taken down. Had scheduled Keil to do the job several years ago. But, because of storms that had occurred in the area, they canceled our appointment. We have had them come out to do two other jobs, and they were great. However, today, they were a no show again. This time, not even a phone call. They were scheduled to come at 8:30-9:30 this morning. I took a vacation day. Called about noon and was told we were the second job on the list. Called again at 3 and were told they were having a problem with their chipper. When they knew they were having issues, they really should have CALLED US much earlier, instead of causing a whole wasted day, waiting around for them. Wasted day, a wasted vacation day that was worth over $500. Will never call these people again.
Description of Work: Good work.....if they show up!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,500
Response from Keil Tree Experts Inc
Good Morning Mr. [Member Name Removed], I am sorry we were a no show yesterday. The crew had problems with their chipper on the first job. They should have called the office and let me know so that I could have informed you earlier in the day. Again I apologize for the lack of communication. Sincerely, Debbie
Sandra C.
12/2017
5.0
tree service
+ -1 more
All went well. Hedge and trees were removed one week, and stumps were ground about one week later.
Description of Work: Keil removed the privet hedges and many fully grown Leyland Cyprus trees fronting our property. The stumps were also ground.p
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nora S.
10/2017
5.0
tree service
+ -1 more
Wonderfully. The crew was careful, professional, thorough, and skilled. It was a very difficult location, but things went extremely well. I plan to have them do more work in the future.
Description of Work: Removal of a very large tree, needing a crane.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joan S.
09/2017
5.0
tree service
+ -1 more
Paul was prompt, friendly, professional and very helpful. We appreciated his advice.
Description of Work: We needed advice about what, if anything, could be done for 2 trees on our property that were stressed, dying.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Teresa S.
09/2017
5.0
tree service
+ -1 more
The trees were removed with minimal damage to the lawn.
Description of Work: Two large trees needed to be removed, both in difficult locations.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin C.
06/2017
5.0
tree service
+ -1 more
They did a good job. They did a good job cleaning up and they did what they said they would do. Just one worker took about 4 hours.
Description of Work: They trimmed a couple trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Patricia T.
01/2017
5.0
tree service
+ -1 more
Workers were very professional and competent.
Description of Work: Tree pruning and fertilization.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
rose B.
10/2016
5.0
lawn service, tree service
+ 0 more
I cannot say enough good things about this company. No matter what the size of the job the customer is always treated with respect. Keil has done major work for me in the past (hurricane damage) responding quickly. Even though this job was smaller I received the same quick response. Thanks Steve for the advice on future plantings as well. Great work and customer service!!!
Description of Work: Removed 3 arborvitae dying trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edward M.
09/2016
5.0
tree service
+ -1 more
Great It was gone before we knew it
Description of Work: a tall arbor vitae removed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Fred G.
08/2016
5.0
tree service
+ -1 more
Great and very reliable. Steve is very friendly. All the work they do is scheduled, they always show up on time, and do what they say they're going to do.
Description of Work: Tree work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROBERT H.
08/2016
5.0
tree service
+ -1 more
I would use them again in future. This was the first time I used them.
Description of Work: I used Keil Tree Experts to trim trees. Some of it was major. They had to cut out a major portion of a tree that was overhanging my house; it was kind of dangerous.
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,100
Bob F.
05/2016
5.0
tree service
+ -1 more
This was the most professional group we have used over the years. Every precaution was taken during climbing, securing major branches, and awareness of property below. There was such artistry in selective pruning and maintaining a healthy crown to our trees.
Description of Work: Consult with arborist, followed by removal of large tree (with grinding) and removal of damaged limbs and selective pruning of 2 other trees. Full cleanup of grounds at completion of work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Suh K.
04/2016
5.0
tree service
+ -1 more
The did the tree service, and came back the next day to clean up, and after there was an issue, they came quickly to fix the situation.
Description of Work: They trimmed the top of my tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Shannon O.
04/2016
5.0
tree service
+ -1 more
From start to finish these guys were a pleasure. Mr Steve came out promptly to provide an estimate. They gave us a VERY fair price for the job! The cleanup was flawless. Thank you Mr. Steve and Jeremy! We will definitely be calling on them in the future!
Description of Work: Removal of a large hazardous silver maple.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Linda P.
08/2015
5.0
lawn service, tree service
+ 0 more
I have been using Keil for years - mostly to trim trees. Their prices are reasonable and they are always prompt, courteous, and professional. They do an excellent job of cleanup and my yard always looks better when they leave than it did when they arrived.
Description of Work: Trimmed bushes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Patricia W.
05/2015
5.0
tree service
+ -1 more
Very quick and well done with all the debris removed.
Description of Work: Inspected my Wye Oak and removed a couple large branches
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mary Ellen E.
03/2015
5.0
tree service
+ -1 more
I was very happy with the whole process. The arborist that provided the estimate was very knowlegeable and was able to give many recommendations on how best to trim back the trees to prevent damage to my house. The crew (3 men) was very friendly and walked through the estimate and viewed each tree prior to starting work. They spent half a day on the work and when complete asked me to come out and review all the trees. I asked them to make a few additional cuts and they did while making suggestions on the best way to accomplish the look I wanted without compromising the tree. We also discoved another tree that was scaping the house & they trimmed that back too. All the debris was cleaned up and no mess was left in my yard. I gave a B rating on punctuality because the office indicated the crew would arrive around 8:30. No one had arrived by 9:15 so I called the office & was informed they had another emergency job and some of the crew was at that location, but that one crew member would arrive shortly. He did and the rest of the crew did showed up within an hour.
Description of Work: The crew trimmed 2 large holly trees, removed ivy from one's trunk, trimmed a large ash, a mulberry tree and a rose of sharon. They removed two dead dwarf spruces. Two of the trees had large limbs removed and multiple trees were trimmed back away from the house and reshaped.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$700
Bernadette M.
01/2015
1.0
tree service
+ -1 more
I would be very careful dealing with them. If they are clipping and pruning trees you are probably okay. If you need stumps removed which is a much bigger task, I would certainly go elsewhere. Around this same tine we had trees removed at our beach property. Stumps and all. The contract spelled out the work. The owner came out to check up on his workers, spoke with us. And even graded our driveway when they were finished. He was paid in full in just 3-weeks. Keil Tree was a horrible experience for us. We would hate to see any others experience what we did. The job was not done! We know that there are professional companies out there for tree removal and sadly Keil Tree was not one of them. The amount of court cases they are involved in is pretty telling. Beware.
Description of Work: We needed trees and stumps removed by our pool area. The stumps were causing damage. They sent a guy out. That was the only person we ever met. We got an onsite estimate and called to start the work. One day we returned from working and the trees were cut but the stumps were still there. We complained. They advertise they guarantee customer satisfaction. This was not our experience at all. We withheld final payment so they sued us. It was then that we learned they had over 40 cases of suing their customers. The girl in the office actually lied to the courts to get payment. It became very clear to us that 1) they were dishonest with us when they got the job 2) deliberately do not use contracts that spell out the work 3) do not care if the consumer is satisfied 4) is very skilled in the courthouse and uses them as their collection agency. Bottom line is we hired them to do a job that we weren't satisfied with and they got paid in full because they are very skilled in the Towson Courthouse.
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Service Categories
Tree Service,
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil
FAQ
Keil Tree Experts Inc is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Keil Tree Experts Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Keil Tree Experts Inc offers free project estimates.
No, Keil Tree Experts Inc does not offer eco-friendly accreditations.
No, Keil Tree Experts Inc does not offer a senior discount.
No, Keil Tree Experts Inc does not offer emergency services.
No, Keil Tree Experts Inc does not offer warranties.
Keil Tree Experts Inc offers the following services: Tree removal, tree pruning of ornamental, shade trees, and fruit trees. Hedge and shrub pruning. Stumps grinding and Insect and disease control.