Pressley Plumbing Service

we had two issues. He was able to fix my faucet. He seemed to have a bit of attitude then. But didn't think anything of it. Since he did fix the first problem. The second time. I needed him. Big attitude. Making huge guesses as if he had no clue what he was talking about. Just attitude is if I was disturbing him and he had somewhere else to be. Bye! I won't be calling you for anything else ever. Found a plumber who wants my money with less attitude. Gave 3 stars because the first issue was resolved.

I really like this guy. Most companies would not take the time out to really take that extra step and see what’s really gone wrong. Every time I call this guy with a problem, he rushes out to take care of us. I can’t say enough about him. We didn’t have to pay him anything because it was under warranty. Even though he knew he wasn’t going to get paid for the service, he came right out and that’s what impressed me. He’s just amazing in general. We had a problem with drain flies last time and we couldn’t figure out what was wrong. So we had one plumber come out and he just said that we needed to call him again. We did that and they came back. They told us that it was a drain fly that is usually associated with the toilets. We called a plumber and then another guy came out, and he didn’t see anything wrong. The guy from Pressley Plumbing noticed that there was a crack in our pipe and he found that out down in the basement where the hole was. He had already worked on that and the pipe had cracked open on the inside of the house. Then he came and figured out that there was a root that had actually grown into the pipe on the outside of our house. He showed everything to us through a video. It was pretty bad and he set it up, so that we didn’t have to worry about anything. He really took care of things and made sure that everything was replaced on our walkway. He replaced all of the dirt and he called the right people to take care of the line. He took care of everything. He also called the county to see if they could cover any part of the cost. He also called the insurance to see if they could cover the cost. We didn’t have a lot of money and he really worked with us on all avenues. So that’s why we called him back again when our water heater broke. He’s just a really good guy. He has consistently delivered for us. He comes in and respects the property. He’s always on time and he makes sure he’s clean. If he’s not on time he will call. He’s really good at what he does and he’s very honest. We will use his services again in the future.

He was awesome. He came out to my house after two plumbers had come, and he fixed out the problem right off the bat. He knew that I wasn't going to be able to afford it, and he gave me all the contacts to get it paid for. He made sure that everything got done properly. He physically showed me everything that was wrong, to prove that he wasn't overcharging me.

Mr. Pressley responded quickly when I called about the leak. The day after I called he came out for an estimate, I accepted the price, and two days later he did the job. Although he arrived quite late to do the job, his work was exceptional as usual.

I called Mr. Pressley two days prior to go to closing on my house and wanted to get an estimate on how much it would cost to replace the existing tub and tile in one of the bathrooms. The purpose of the estimate was so that I could inform the seller of the home so that I could receive funds at settlement based on the estimate. Mr. Pressley was very warm, receptive and informative over the phone and agreed to stop by the home (on short notice might I add) and promised to meet me at 6:30 that evening. Upon my arrival to the home at 6:30 I called Mr. Pressley to find out if he was in route to the house only to find out that he was in the process of feeding his son dinner. Mr. Pressley then asked if he could meet me in an hour. I curtly replied, No, because I was already at the home with my real estate agent and we agreed to 6:30. Then Mr. Pressley tells me he'll be at the house in about 15 mins. Needless to say he arrived 45 mins later. Upon arrival he explained in great detail the amount of work that would need to be performed and I asked if he could provided me with a written estimate of the work. To make a very long story short, Mr. Pressley never provided the estimate as he promised he would ( I called him that evening after he left the home to reiterate how important it was that I have the estimate for my closing which was 2 days later). I appreciated Mr. Pressley coming by on short notice, but I also asked in my intial converstation with him if my request was too short notice to be handled. Being a parent I understand the demands of children and although my child was with me I delayed my dinner and my childs to ensure that I could meet with him for the estimate. I am happy to report that I got the work taken care of by someone else and am sorry to report that Mr. Pressley lost out on a potential (or life-long) customer.

Pressley turned the water off from outside and discovered the stem was broke. He could not get it turned back on all the way and had to call WSSC. WSSC came and turned if off the best they could and had to come out the next day. WSSC came the next day and replaced the stem, however after replacing the stem, the pressure was still low and WSSC recommended I call Presley back, which I did. I left a message and my call was never returned.

Mr. Pressley was very professional and very knowledgeable. He did the job very quickly and the price was right. I have already recommended Mr. Pressley to a neighbor for additional work.

They made an assessment about the job and got it fixed right away. They were able to quickly make repairs. They did a really good job in terms of communication. The quality of their work was excellent as well.

Mr. Pressley was called out on an overnight emergency and knew my job could wait. He called my cell to ask about postponing but I never received the message (problem w/ my phone provider) When my wife called him to check status, he came then.

This is described/annotated within the section above.

We needed a plumber to do some repairs on the toilets in a condominium our son purchased while he was going to school in the DC area, but as he has now moved home, it was vacant and intended for sale. Mr. Presley was completely responsive, very helpful in our odd circumstance, and his price was great. I cannot recommend him highly enough.

I have been very pleased with the quality of work done and the quality of fixtures installed too. He gave me estimates of how much things would cost and was true to his word. I feel like I have found someone that has not forgotten customer service and quality. I will use Pressley Plumbing again.

Mr. Pressley was very responsive. He came out when promised and immediately got to work. He worked quickly and did a good job explaining to me what needed to be done. He replaced the pipes and tested the system to ensure no more leaking. I called him back because subsequently, we noticed water leaking under the sink. Mr. Pressley came back out and fixed this leak without charge. He also noticed a problem that another plumber had created and promised to fix it when he came back out to work on the repairs to the house, which was extensively damaged. ALSO, HE GAVE ME A GOOD DISCOUNT AS A MEMBER OF ANGIE'S LIST.

This was one of my better experiences with a contractor. I had a frozen pipe burst in my basement that happened three days prior. After calling another company(not from AL)and not receiving timely service I decided to try AL and contacted Robert Pressley by phone. After getting his voice mail I hung up without leaving a message. Robert called me back minutes later! I told him my problem and he said he could come over that afternoon. I quickly canceled the other service call and waited for him. He arrived and repaired the cracked pipe in no time. He checked for further leaks and found another one and repaired that too without increasing the price! He gave me some pointers and before he left I told him I would be using him for future jobs.

The project went well. Mr. Pressley replaced a 60-year old bath faucet and shower head, which required careful excavation of a rear faucet attachment, without damaging the ceramic wall tiles on front side of the shower wall. He also returned a few days later to repair a bathtub faucet in another bathroom.

I was very pleased with the quality and price.

Excellent.

He was tremendous.