Pen Win Windows and Doors, LLC

deck cleaner

About us

At Pen Win Windows and Doors, LLC, we believe a deal is only a deal, if both parties are happy. We truly believe in making the experience enjoyable and informative in the process. Just ask our customers about the ''Pen Win Experience". We go beyond the call of duty to make our customers happy. Our clients are willing to take phone calls to verify our effectiveness and our love for what we do. Give us a call today, so we can make your tomorrows even better.

Business highlights

13 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.6182 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
14%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.6
Showing 26-50 of 182 reviews

Stephen C.
05/2020
5.0
Horace Penwin provided my wife and I with great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jarma J T.
05/2020
5.0
good customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Briana H.
04/2020
5.0
I called about repairing my roof on Tuesday and the work was done Thursday! The owner was super nice and even offered a LEO discount. The customer service was immaculate and the owner was very patient in explaining everything they were doing to my roof since I wasn t knowledgeable about it. Definitely will use them again in the future!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Dana S.
04/2020
5.0
The process was quick and efficient! We highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tuyanda B.
04/2020
5.0
The experience was flawless and professional. The employees were quick and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Luis O.
04/2020
5.0
Shortly after sending a request to meet with a representative, Horace made an appointment and met with us. Horace is friendly, knowledgeable and professional. His price estimate was reasonable and less expensive that two other estimates. Within a week we had our roof repaired and installed. Horace kept us informed and updated through each step of the process. We are very satisfied with the results and highly recommend Pen Win for your roofing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tanya H.
04/2020
5.0
Penwin was very professional, honest and consistent. I am pleased with their work and looking forward to having other projects completed by them. Will highly recommend Penwin. Job well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Keith B.
11/2019
5.0
Seamless. No major hang ups! High quality workmanship and customer service. Certainly on my list for other work!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

michael r.
09/2019
5.0
Honest, great price and very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cindy T.
09/2019
5.0
The crew was on time, worked together, cleaned up.....no mess left behind. The owner checked on progression of project twice. I am very pleased. They do other projects besides roofs. I will call again for an estimate on my next project. I am very pleased with my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy M.
07/2019
5.0
The representative Keith, that came to my house to inspect the repairs needed to the roof was very professional and informative. He pointed out the problems to me that we could see from the street. They were able to do the repairs a day ahead of schedule. They were affordable, professional, quick, and very neat and clean. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Jackie C.
04/2019
5.0
they were extremely punctual, professional and i really appreciated when all the work to be done was explained well and in full details and disclosure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barry C.
03/2019
4.0
Hired for repairs to roof to address an isolated leak that caused water damage to the master bedroom ceiling in a corner. The quote was provided without looking at the roof, which caused the price to double once the issue was actually identified (repairs were made to parts that were not causing the leak). This was entirely my own fault due to not being diligent in insisting that they inspect the roof before providing a quote. Overall the repairs (in total) took much longer than expected, but the customer service provided was relatively excellent. Prices are quite reasonable and the warranty included is nice. The owner was extremely patient with me and acknowledged my frustration without any insult. Definitely recommended, especially for more serious roofing needs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Rosangela D.
02/2019
5.0
Highly recommend this company for any home care needs! Have a Victorian home that was in desperate need of a new roof and it was a relief to work with such a responsive, professional company. Horace provided excellent customer service and, most of all, I love my new roof...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

M T.
12/2018
5.0
They make it affordable. Fast work. Clean up done. So far so good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mikel B.
12/2018
4.5
prompt and responsive. completed the job with no issues.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Julia G.
11/2018
5.0
VERY PROFESSIONAL, kind and completed job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raj T.
10/2018
4.0
N/A

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0


Edie A.
08/2018
5.0
We got several quotes for a full roof replacement and Pen Win was the most competitive on price. Horace is very personable and takes the time to explain all the details and answer all questions. He scheduled and completed the job quickly. The roof looks great and the crew cleaned up thoroughly, spotless. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nita G.
08/2018
4.0
Pleasant to work with and efficient

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Rachel H.
07/2018
5.0
The owner was informative, friendly, and professional. We got what we needed including post-service touch-ups on the roof. Definitely recommend Pen Win. Would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandra W.
07/2018
5.0
The owner came to my house and went over the project with me. He worked with me and was able to get the job done quickly. He was very professional and response. I would recommend his company and will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

R R.
06/2018
5.0
The owner of the company took the time to help with my project. He was responsive to all my needs. I would highly recommend them and would use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lori T.
06/2018
5.0
Pin Win Windows & Doors delivered unexpected and unparalleled roofing repair service. We had a bad leak around our chimney and some damaged plywood to boot. * Pen Win called within 30 min’s. * Pen Win came come out that day for estimate and repair! * The team arrived by mid morning, estimate completed, price agreed (very very fair price 😃) and work started! * Repairs completed as agreed * High standard work product delivered * Have been through several rain storms since May 31st “NO LEAKING WHATSOEVER”!!! * 5 Star rating service/quality/value!! THANK YOU

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Efren / Marlene P.
06/2018
5.0
Please hire Pen Win for any roofing job you need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Contact information

8787 Branch Avenue, Suite 231, Clinton, MD 20735

http://www.penwinwindows.com

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
107334
Trade License Locale
MD
Trade License Expiration
05/13/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

deck cleaner

FAQ

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: Closed

Pen Win Windows and Doors, LLC accepts the following forms of payment: CreditCard
Yes, Pen Win Windows and Doors, LLC offers free project estimates.
No, Pen Win Windows and Doors, LLC does not offer eco-friendly accreditations.
No, Pen Win Windows and Doors, LLC does not offer a senior discount.
No, Pen Win Windows and Doors, LLC does not offer emergency services.
No, Pen Win Windows and Doors, LLC does not offer warranties.

Contact information

8787 Branch Avenue, Suite 231, Clinton, MD 20735

http://www.penwinwindows.com

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM
Sunday:
Closed