Excellent customer service from MAC Appliances. Technician was very knowledgable, identified the repair needed, had part on truck, and fixed my Samsung Sensor Dryer within 1 hr. Great company!!! I highly recommend them.
Description of Work: Appliance Repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Joi W.
11/2024
5.0
appliance repair
+ -1 more
The technician was great. He was able to replicate my issue and gave me a few next steps to consider.
Description of Work: The washing machine was not moving to the agitation cycle nor draining the water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Alyssa W.
07/2024
5.0
appliance repair
+ -1 more
Tech was very knowledgeable and we felt very comfortable having him work on our refrigerator. He arrived within an hour or two of posting my request. Phenomenal service.
Description of Work: Refrigerator exhaust fan was replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Latrina B.
05/2024
5.0
appliance repair
+ -1 more
Howard came in diagnosed and repaired my stove very quickly. He also was available the same day. I will definitely hire again!
Description of Work: Appliance Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dianne J.
03/2024
5.0
appliance repair
+ -1 more
The Technician was professional, timely, knowledgeable, and courteous.
Description of Work: Appliance Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Carolyn C.
12/2023
5.0
appliance repair
+ -1 more
I called MAC 12/8 and explained what the problem was. We setup an appointment for the next day, 12/9, between 10 and 2. The next morning he called around 9, asking if he could come early. That was fine with me, since my previous experiences service personnel were not good. Because he was able to determine the problem from the information I provide him over the phone, he fixed the problem in less than 30 minutes. He was very professional, friendly, and informative. Answered all my questions and even helped me with a concern I had with my washing machine . The cost was reasonable. I would definitely hire him again.
Description of Work: Sensor replaced on left side of stovetop panel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Yvette S.
08/2023
5.0
appliance repair
+ -1 more
It was great. Technician was friendly, knowledgeable and quick.
Description of Work: Appliance Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Maura R.
07/2023
5.0
appliance repair
+ -1 more
Great work and solid advice, very knowledgeable and helpful.
Description of Work: Refrigerator repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Camela L.
01/2023
5.0
appliance repair
+ -1 more
We had our microwave and washer repaired. The service technician was punctual, knowledgeable and responsive. We will definitely use Mac Appliance Repair Services in the future. Highly recommend!
Description of Work: Washer and microwave repair/replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Adrienne B.
12/2022
5.0
appliance repair
+ -1 more
Mac Appliance Repair was quick to respond, explained their pricing scheme and was on time for our arranged appointment. After showing me what I was doing wrong with my dryer (sleep deprivation), he swapped my stacked dryer door so that it would open as my washing machine’s door. Although he could have left and been paid the agreed service fee, he instead did another repair so that I could get my money’s worth (and stop hitting my head on the dryer door). Thank you!!
Description of Work: Dryer seemed to have a clean filter sensor error. That was not the case. Instead my dryer door was swapped so that it would open the other way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Tiphanie G.
10/2022
5.0
appliance repair
+ -1 more
The repair went well! The technician, Howard, was very knowledgeable and professional. He explained everything as he was working on the repair. He gave me the confidence I needed to know that my repair was going to be done properly and without a need to replace my entire appliance. I would definitely hire Howard and Mac Appliance Repair Services again. I highly recommend him!
Description of Work: Appliance Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
TANISHA B.
10/2022
5.0
appliance repair, small appliance repair
+ 0 more
Explained repair in detail and how to prevent future problems
Description of Work: dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
ken S.
10/2022
5.0
appliance repair
+ -1 more
Great service. Howard gave us excellent advice on how to obtain replacement parts cost effectively, and then installed them perfectly at a very reasonable cost.
Description of Work: Install built-in microwave; replace several broken refrigerator shelves and drawers, install new face plate on buit-in oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kiara B.
10/2022
5.0
appliance repair
+ -1 more
Friendly, Fast response, great follow up
Description of Work: refrigerator
Rating Category
Rating out of 5
Yes, I recommend this pro
Raffie G.
10/2022
5.0
appliance repair
+ -1 more
My stove wasn't working I was referred to Mac Appliances. The technician was great, he was on time. My stove was fixed and I got to save a couple hundred dollars. I would definitely recommend.
Description of Work: stove
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kayla M.
10/2022
5.0
appliance repair
+ -1 more
It was awesome working with MAC appliance repair! The technician was flexible and worked with my schedule. He was knowledgeable, courteous and punctual and took the time to explain all the needed repairs. My fridge was up and running in less than an hour! Thank you MAC!
Description of Work: refrigerator
Rating Category
Rating out of 5
Yes, I recommend this pro
Linda K.
12/2020
1.0
appliance repair
+ -1 more
They never called me back to discuss/schedule request.
Description of Work: Check/replace heating element in oven.
Rating Category
Rating out of 5
Response from Mac Appliance Repair Services
Customer called on Saturday for service advice that office was closed and to call back on Monday for service. Review left on Sunday.
Derek S.
10/2020
5.0
appliance repair
+ -1 more
Perfect. Very good service. I will definitely call them back in the future if needed and tell all my friends and neighbors about this company.
Description of Work: dryer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Mark B.
06/2020
5.0
appliance repair
+ -1 more
He did a very good job, and educated me on my appliance.
Description of Work: Appliance Repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Chris C.
05/2020
5.0
appliance repair
+ -1 more
Wore mask, took off shoes, cleaned up and nice.
Description of Work: They fixed my dishwasher
Rating Category
Rating out of 5
Yes, I recommend this pro
$100
nancy L.
05/2020
5.0
appliance repair
+ -1 more
Howard McCatty from MAC Appliance Repair Service - gave A plus service . He had the parts necessary to repair the dryer with him - there was no "let me order the parts and I will be back in2 weeks " .very friendly and professional he will definitely be the first person I call for appliance repairs and would recommend him and MAC Appliance Repair Services to everyone
Description of Work: samsung dryer heating element ,drum belt and roller repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
peter T.
05/2020
5.0
appliance repair
+ -1 more
It was excellent. He was very professional and polite.
Description of Work: They repaired the refrigerator.
Rating Category
Rating out of 5
Yes, I recommend this pro
$360
Curtis J.
04/2020
5.0
appliance repair
+ -1 more
It was fine. He was professional and prompt.
Description of Work: He came to look out my refrigerator for preliminary diagnosis on what to repair.
Rating Category
Rating out of 5
Yes, I recommend this pro
$60
Robert D.
04/2020
5.0
appliance repair
+ -1 more
It was excellent. He is friendly, on time, and he answer question.
Description of Work: He fixed my dishwasher.
Rating Category
Rating out of 5
Yes, I recommend this pro
k L.
02/2020
5.0
appliance repair
+ -1 more
Excellent, he was knowledgeable and did a great job.
Description of Work: dryer repair squeaking sound coming from the dryer, he knew immediately it could have been one of two things. He ended up greasing the pulley and he guaranteed the work for 30 days and if it happened again he would come back to replace the pulley with no service charge.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
Mac Appliance Repair Services is currently rated 5 overall out of 5.
Sunday: 10:00 AM - 9:00 PM
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Mac Appliance Repair Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Mac Appliance Repair Services does not offer free project estimates.
No, Mac Appliance Repair Services does not offer eco-friendly accreditations.
No, Mac Appliance Repair Services does not offer a senior discount.
No, Mac Appliance Repair Services does not offer emergency services.
Yes, Mac Appliance Repair Services offers warranties.
Mac Appliance Repair Services offers the following services: Residential large appliance repair including washers, dryers, dishwashers, ovens, & refrigerators.