Were dedicated to providing our clients with the very best in service, drain clogs, septic repairs and pump-outs. We specialize in a variety of residential and commercial services and take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.
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JCI is extremely unprofessional, charged me close to 2k for nothing. I used there services twice first time to pump a septic tank which took 2 weeks if not more and the second time to troubleshoot backflow for snake tank. I was under the impression service would be quicker but they had to pump the tank in between installment of deposit due to them being untimely. They where on site for a 1hr dig up 12 of dirt and ran a camera and told me nothing was wrong. I am more disappointed they want me to pay the full price and the lack of impromptu services. Blame was placed on me for there lack of scheduling stating I did not inform them this was a commercial print. Regardless people occupied the home and needed service at least scheduled. I feel robbed.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
$2,000
adrienne s.
05/2023
4.0
I'm pleased with the service
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
zil c.
01/2023
5.0
On time and very professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gary Charlene C.
05/2022
4.0
Everyone was very knowledgeable and helpful. I will definitely use this company again.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
3.5
Yes, I recommend this pro
$495
Monica G.
08/2021
1.0
I dont remember the names of the men that showed up at our home. They were all very nice. Management dropped the ball, not them.
Rating Category
Rating out of 5
quality
0.5
value
1.0
responsiveness
1.0
Paul A.
07/2021
4.5
First time customer, very satisfied with job.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Tracy R.
07/2021
5.0
Very professional, fantastic customer service. Will use this company again when the occasion arises.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Janice S.
05/2021
5.0
Great company and great work for a reasonable price. Very professional service and customer service. I would recommend them to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sandra W.
11/2020
5.0
I will hire again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eric K.
11/2020
5.0
This was an absolutely excellent and professional service! The JCI Environmental Service is the best service we've had for our septic system needs! As an engineer, I have had the opportunity to be a part of leading many high performing teams working across platforms that are on land, sea, and space. I can tell a professional, highly skilled workforce. The JCI Environmental excellent service started with our first call to them for the job. Their reception was excellent, asking if the need was an emergency or preventive maintenance. They scheduled the service within two days, and Service Technician Nathaniel arrived 10 minutes early for the scheduled septic inspection, pumping, and draining. He was absolutely professional and took the time to ask the questions that were necessary to provide me with a full understanding of the service. The technician was careful and when he was finished to left everything perfect. Everything was upfront, there were no hidden surprises. The cost was great and the service excellent! The JCI experience was absolutely great. Our family will continue using JCI and we highly recommend them! Thanks to JCI Environmental, Tony, Nathaniel, and the great folks that make up their team!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sonya W.
11/2020
5.0
I called and received great and professional services on the same day. Mr Tony gave great advice and I will be using this company in the future.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Rodney S.
10/2020
5.0
This Company was very knowledgeable and Professional. I had a lot of questions about my septic tank and well, all questions were answered and explain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Diane N.
10/2020
5.0
They were extremely wonderful and hard working and helpful!! I will recommend them to anyone needing their tank cleaned out!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,369
James T.
08/2020
5.0
They need to lower the cost but service was good.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
$580
Lorraine E.
08/2020
5.0
They were on time. They were careful while on my property. They were polite and courteous. Located the work area and immediately went to work. They completed the task and left area tidy and thanked us for our busiess. Overall good work and attitude. We would recommend them to anyone and use them in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cynthia B.
08/2020
3.5
The person that came did a a great job; however, communication regarding the time they would arrive was poor. Service was scheduled between 12-2pm. Got text around 12:30 stating they were on the way. Got another email changing the schedule time to 12-3. Around 1:45 got text saying they were on the way. Provider did not arrive until around 3:45. I lost time that I had planned to do something else waiting. Once arrived he was very friendly and did a great job pumping out the tank. I would use the service again but ask to communicate better regarding arrival time.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Michael W.
08/2020
5.0
Above and beyond service. Would recommend and utilize the service again, if needed. All employees were prompt, professional and knowledgeable. Fair and upfront pricing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan J.
07/2020
5.0
The service was great from the time of first contact. I was able to schedule quickly and the service rep that came out was efficient and did a great job. Would recommend this company and plan to use again in the future personally.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert B.
07/2020
4.0
JCI is an excellent provider of service. They are professional and technically competent. JCI has great customer service and I would recommend them to anyone desiring septic tank servicing.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Dee M.
07/2020
5.0
Great guys they did a wonderful job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Shari T.
07/2020
5.0
Professional and thorough. Did an exceptional job! A very satisfied customer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marrina N.
06/2020
5.0
Tony and his team were very thorough in explaining septic location and pumping process. They did a fantastic job! Our septic tank is clean as whistle.