JCI Environmental

septic tank company

About us

We’re dedicated to providing our clients with the very best in service, drain clogs, septic repairs and pump-outs. We specialize in a variety of residential and commercial services and take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction. Call today!

Business highlights

29 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.651 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
16%
3
2%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.7
Showing 1-25 of 51 reviews

Michael G.
08/2023
0.5
JCI is extremely unprofessional, charged me close to 2k for nothing. I used there services twice first time to pump a septic tank which took 2 weeks if not more and the second time to troubleshoot backflow for snake tank. I was under the impression service would be quicker but they had to pump the tank in between installment of deposit due to them being untimely. They where on site for a 1hr dig up 12 of dirt and ran a camera and told me nothing was wrong. I am more disappointed they want me to pay the full price and the lack of impromptu services. Blame was placed on me for there lack of scheduling stating I did not inform them this was a commercial print. Regardless people occupied the home and needed service at least scheduled. I feel robbed.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$2,000

adrienne s.
05/2023
4.0
I'm pleased with the service

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

zil c.
01/2023
5.0
On time and very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary Charlene C.
05/2022
4.0
Everyone was very knowledgeable and helpful. I will definitely use this company again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro
$495

Monica G.
08/2021
1.0
I dont remember the names of the men that showed up at our home. They were all very nice. Management dropped the ball, not them.

Rating CategoryRating out of 5
quality
0.5
value
1.0
responsiveness
1.0


Paul A.
07/2021
4.5
First time customer, very satisfied with job.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Tracy R.
07/2021
5.0
Very professional, fantastic customer service. Will use this company again when the occasion arises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice S.
05/2021
5.0
Great company and great work for a reasonable price. Very professional service and customer service. I would recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandra W.
11/2020
5.0
I will hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric K.
11/2020
5.0
This was an absolutely excellent and professional service! The JCI Environmental Service is the best service we've had for our septic system needs! As an engineer, I have had the opportunity to be a part of leading many high performing teams working across platforms that are on land, sea, and space. I can tell a professional, highly skilled workforce. The JCI Environmental excellent service started with our first call to them for the job. Their reception was excellent, asking if the need was an emergency or preventive maintenance. They scheduled the service within two days, and Service Technician Nathaniel arrived 10 minutes early for the scheduled septic inspection, pumping, and draining. He was absolutely professional and took the time to ask the questions that were necessary to provide me with a full understanding of the service. The technician was careful and when he was finished to left everything perfect. Everything was upfront, there were no hidden surprises. The cost was great and the service excellent! The JCI experience was absolutely great. Our family will continue using JCI and we highly recommend them! Thanks to JCI Environmental, Tony, Nathaniel, and the great folks that make up their team!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sonya W.
11/2020
5.0
I called and received great and professional services on the same day. Mr Tony gave great advice and I will be using this company in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Rodney S.
10/2020
5.0
This Company was very knowledgeable and Professional. I had a lot of questions about my septic tank and well, all questions were answered and explain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane N.
10/2020
5.0
They were extremely wonderful and hard working and helpful!! I will recommend them to anyone needing their tank cleaned out!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,369

James T.
08/2020
5.0
They need to lower the cost but service was good.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$580

Lorraine E.
08/2020
5.0
They were on time. They were careful while on my property. They were polite and courteous. Located the work area and immediately went to work. They completed the task and left area tidy and thanked us for our busiess. Overall good work and attitude. We would recommend them to anyone and use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia B.
08/2020
3.5
The person that came did a a great job; however, communication regarding the time they would arrive was poor. Service was scheduled between 12-2pm. Got text around 12:30 stating they were on the way. Got another email changing the schedule time to 12-3. Around 1:45 got text saying they were on the way. Provider did not arrive until around 3:45. I lost time that I had planned to do something else waiting. Once arrived he was very friendly and did a great job pumping out the tank. I would use the service again but ask to communicate better regarding arrival time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Michael W.
08/2020
5.0
Above and beyond service. Would recommend and utilize the service again, if needed. All employees were prompt, professional and knowledgeable. Fair and upfront pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan J.
07/2020
5.0
The service was great from the time of first contact. I was able to schedule quickly and the service rep that came out was efficient and did a great job. Would recommend this company and plan to use again in the future personally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert B.
07/2020
4.0
JCI is an excellent provider of service. They are professional and technically competent. JCI has great customer service and I would recommend them to anyone desiring septic tank servicing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Dee M.
07/2020
5.0
Great guys they did a wonderful job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shari T.
07/2020
5.0
Professional and thorough. Did an exceptional job! A very satisfied customer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marrina N.
06/2020
5.0
Tony and his team were very thorough in explaining septic location and pumping process. They did a fantastic job! Our septic tank is clean as whistle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

7726 Old Alexandria Ferry Road, Clinton, MD 20772


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

septic tank company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

JCI Environmental accepts the following forms of payment: CreditCard
Yes, JCI Environmental offers free project estimates.
No, JCI Environmental does not offer eco-friendly accreditations.
No, JCI Environmental does not offer a senior discount.
No, JCI Environmental does not offer emergency services.
No, JCI Environmental does not offer warranties.

Contact information

7726 Old Alexandria Ferry Road, Clinton, MD 20772


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day