Were dedicated to providing our clients with the very best in service, drain clogs, septic repairs and pump-outs. We specialize in a variety of residential and commercial services and take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.
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JCI is the most professional company that I have dealt with in many years! I was taught so much and greatful for Mr. Tony and team! Totally knowledgeable and caring. The depth of concern and quality is more than outstanding! Hiring JCI was more than right. It was a blessing! Thank you JCI! GB of Brandywine MD
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Toni M.
06/2020
5.0
This company was great! Super responsive and friendly. Also did the work in a timely manner and recommended next steps since the system had not been serviced in several years. They will be the servicer for my clients systems going forward.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$590
Willie P.
06/2020
5.0
The technician made sure they explained everything that they did
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Joe C.
05/2020
5.0
very professional. unheard of in todays world
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Demond K.
05/2020
5.0
The worker was nice and friendly. Be got here in a timely manner and got the job done neatly and quickly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
George D.
05/2020
5.0
Had been on a waiting list to have my septic pumped but was surprised to receive a call from JCI saying they could do the job in a couple of hours. Sure enough they arrived in two hours and the job was complete. He was very courteous, professional, gave my husband a tip and dressed for Covid 19. We are very pleased with this company. Will highly recommend them to friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$380
Denise T.
05/2020
5.0
Tony and Nat were both very professional and knowledgeable. I will be using the company again. See y'all in two years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mark J.
05/2020
3.0
I was quite surprised that you did not have a flat rate for pumping out the entire septic system, instead of paying as the truck tank level went higher so did the cost. I never experienced that with other septic companies, that was disappointing. The eployee they sent was very professional and answered alot of my concerns.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Stacie B.
05/2020
5.0
JCI was amazing! I thought I knew where my tank was, but as it turns out, I did not. They helped me read my house blueprints to locate where the tank might be, but that one had been filled in prior to me buying the house. They never once complained about having to check multiple locations and in the end they had to come back the next day with a camera to locate it. It took some digging, in the rain, but now I know where it is and they even gave me a military discount.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lynnette W.
05/2020
5.0
Knowledgeable and skilled. Appreciated their professionalism
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
bethany b.
04/2020
5.0
Came out immediately. Very professional. Charged a fair price. Will use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Daniel S.
04/2020
5.0
When the gentlemen from JCI came out we discovered that the septic was literally filled to the brim. Rather than make a joke or shake his head they asked me if I was having any issues in the house with plumbing and wanted to make sure that everything was ok. They quickly completed emptying the septic and diagnosed the issue. I absolutely would recommend JCI for anyone else to use and I will be calling them back to service my septic in the future. They were very professional and highly personable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$480
James M.
04/2020
5.0
On-time, fair price, and a thorough job from start to finish
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tony D.
04/2020
4.0
Reliable and did the job right.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Lesa B.
04/2020
5.0
JCI Environmental does excellent work; and they are family owned and operated. Super responsive and helpful! We have and will continue to recommend their services highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,100
Darrell B.
04/2020
4.5
They're great! They are patience, knowledgeable and they listen to what you need done. I would highly recommend them!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Eugene D.
04/2020
5.0
Jci did a great job and customer service was great
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Willie T.
04/2020
5.0
They were on time and price was exactly as I was quoted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$580
Carol G.
04/2020
5.0
I had an emergency. They came the same day. Everyone else I called couldn't come for 2 days to a week. I explained my situation and they gave me great same day service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Martin R.
04/2020
5.0
Next day service! Can t beat that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Heath W.
04/2020
5.0
Great customer service. Nice family business. Very responsive.