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Appliance Mecca

Appliance Repair, Plumbing, Appliance Sales and Installation,

About us

Appliance Mecca is owner operated by Allen Young. I have been in the appliance industry for over 15 years and no job is too big or small for me. My company is owner operated which means I will be on every call. Please call for your fair and honest estimate.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

we service all major appliances, electric, gas, installation, repair,

Services we don't offer

we do not service small appliances like toasters, irons, etc

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.419 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
5%
3
0%
2
0%
1
16%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.4
responsiveness
4.7
punctuality
4.6
Showing 1-19 of 19 reviews

Torsten W.
05/2018
1.0
plumbing
  + -1 more
Mr. Young's firm replaced broken radiators and fixed broken pipes after our home froze up during a cold spell. The quality of workmanship was broadly satisfactory. However, his workers didn't take care when dealing with the radiator replacement, causing damage to the hardwood floors in several places and staining an expensive carpet as well as our brand-new deck (which is where they stored the old, dirty radiators without protection). Mr. Young promised to pay us for repairing those damages but he broke his word. In fact, after we had paid him in full for his services, he did not respond to any of our emails and calls. He owes me a four-digit amount but chose to keep every cent of the five-digit amount he grossed on the job. I do not recommend Mr. Young or his firm Appliance Mecca.
Description of Work: Replacement of Radiators and Fixing of Broken Pipes

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$27,000

Cheryl W.
08/2017
5.0
appliance repair
  + -1 more
Had a washing machine that needed repair - Allen and his assistant came out within the agreed-upon time and took care of the problem quickly, explained the cause and even gave us tips on how to prevent the issue from happening again. Very knowledgable, prepared, friendly, and very fairly priced - I'd definitely call Appliance Mecca again to take care of any issues with our large appliances.
Description of Work: Washing Machine Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kimberly D.
08/2017
5.0
appliance repair
  + -1 more
Allen was excellent. He was very responsive, arrived on time and fixed my appliance efficiently. I have not had any other issues with refrigerator.
Description of Work: Repair of refrigerator leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen T.
06/2017
5.0
appliance repair
  + -1 more
Allen was great. Communicated well and didn't charge hardly anything for a minor issue. I highly recommend him!
Description of Work: Broken valve on refrigerator water dispenser

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65

Josephine B.
01/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Michael Y.
01/2016
5.0
appliance repair
  + -1 more
Allen was on time, he was very professional and got the dishwasher fixed within 10 minutes. I got a recipe on the spot. Great service!!! A++++
Description of Work: My GE Monogram dishwasher handle was broken and needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Charles H.
06/2013
5.0
appliance repair
  + -1 more
I called about microwave repair to an LG over-range model. Taking his time with me, Allen was a wealth of information about costs, repair and buy options, other maker quality, and other factors such as surge protection. Great advice and servie over the phone!
Description of Work: Over-the-phone advice

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric C.
05/2013
5.0
appliance repair
  + -1 more
The provider is very cost effective and professional. The provider has a full list of services, and can basically handle multiple needs at once. We are continually impressed by the provider's and quot;needand quot; to be customer courteous and time effective. Allen (the owner) communicates the details of each project with a keen eye on the end result and price, we have had no financial surprises. We would highly recommend APP Mecca to all of our friends and clients for future projects.
Description of Work: The provider works with us on continuous projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Felton S.
01/2013
5.0
appliance repair
  + -1 more
very professional. Came to diagnose problem and returned with part and repaired machine
Description of Work: replaced part in clothes washer that prevented spin cycle

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Annette B.
11/2012
5.0
appliance repair
  + -1 more
He looked at it and double checked everything, which I liked. He did his tests to see exactly what the problem was. He found out the problem and said we can fix it if you want to, but it will be $250, so just go ahead and buy a new one. He only charged me for what little bit of time he was there for and that was fine. He was a running a little bit late and I told him I couldn't wait because I had another appointment. He said I would be there before you leave and he was there.
Description of Work: I have used Appliance Mecca. They came in and inspected a washing machine that stopped working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Carolyn T.
11/2012
5.0
appliance repair
  + -1 more
k. The technician came in and asked if I had reset the circuit breaker switch for the oven. I said no and it had not crossed my mind. He flipped the circuit breaker switch and the oven control panel was working. I was charged 50% of the service charge called. Since he came out I expected to pay the full service charge, but he discounted the cost by 50%. The technician he could have easily removed the panel and fiddle around with the panel and charge me a lot higher price. With that said, Appliance Mecca demonstrated honest. I will definitely used them for other services.
Description of Work: I called this company based on reports from Angie's List to repair my wall oven. The oven electronic control panel did not work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27

BRIAN M.
11/2012
5.0
appliance repair
  + -1 more
Allen responded to initial eMail promptly and arranged service call on the same day. Communicated a few minutes ahead of arrival. Arrived on time, looked over the situation and within 30 minutes provided a low-cost, common sense set of solutions without replacing parts. A great approach that worked. Of course, he did say he was willing to come back if these 'fixes' proved not effective. He followed up the next day to be sure we were satisfied with this work. Appears to me as a good guy with a good mind for solving problems.
Description of Work: We had an ice-maker stop functioning, and dishwasher leaving dishes dirty; plus strange odors from HD washer. In total, three appliances with minor malfunctions. Allen solved all the issues with ease and clarity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Evelyn J.
10/2012
5.0
appliance repair
  + -1 more
Allen was very professional; he arrived on time, diagnosed the problem, estimated the cost, then ordered the part. He also informed me that what a previous repairman had told me was probably not in my best interest as it would cost more to do and that what the previous repairman suggested would not eliminate the problem. Therefore, I allowed him to do the work and I am glad that I did. Once the part came in, Allen returned and replaced it in less than 15 minutes and my oven began working immediately. It was the kind of service that you like and don't mind spending money on to receive. I will definitely use him for all future work.
Description of Work: Allen Young of Appliance Mecca repaired my oven that I had been waiting for another repairman to complete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$231

Diane H.
09/2012
5.0
appliance repair
  + -1 more
I was impressed with the quick response (return phone call) and that he was able to assess and repair the refrigerator the same day. He was polite, professional, and provided information on the problem and solutions. I would definitely use his company again for large appliance repairs.
Description of Work: I called on a Monday morning (left a message) for a refrigerator that was leaking water on the inside. Allen returned my call and set up an appointment beween 10:00a - 12:00 noon that same day. He arrived within the stated time, assesssed the problem, gave me an estimate on how much it would cost to fix the problem but also explained the underlying cause of the problem and what it would cost for that repair in comparison to replacing the refrigerator. I found his information very useful in helping me decide which action to take. I opted for the quick fix with the expectation that I would need to replace the refrigerator within the year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Jeff - Marcie M.
08/2012
1.0
appliance repair
  + -1 more
Alas...I was wrong. My earlier experience with this guys was...I thought...a "God Send". But I was so very, very wrong. This guy really does NOT answer or return calls. I have been waiting for a return call from this guy just to get paperwork on my refrigerator.I have heard every excuse...from I sent it to I'm on my way to I had an emergency with my father...I'll call you back. This has been going on for more than 8 weeks now. Not only has my freezer clunked out, the top part of my fridge is getting warmer.This guy is fake. And he will inconvenience your time. Having had to chase him around Maryland for paperwork is a waste of time. He really is not professional. He may be cheap but you WILL get what you pay for...in time and service.
Description of Work: This service was performed to my bottom freezer Samsung refrigerator. It worked for 2 days then it got warmer and warmer them just hot.The fan in the freezer stopped working. He came to give it a check up. Now the top part of the refrigerator doesn't work. He was to come back to bring, or send paperwork on the fridge in order to get another refrigerator...no such luck.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$117

Response from Appliance Mecca
This customer needed a miracle which i unfortunately i couldn't perform, Customers be aware when you get several company's to repair any 1 unit it can leave you open to having a unit deemed un-repairable. Sorry Member i cant win them all good luck!

Denessa M.
07/2012
4.0
appliance repair
  + -1 more
I believe the owner(?) came with another technician. They removed the wall oven and replaced the sensor. Based on the sympton of the oven not heating properly, they said the sensor might be the culprit, but they wouldn't know for sure until they replaced it. They replaced the sensor and the oven worked!
Description of Work: My double wall oven was not heating properly. I did research on the internet and determined that I needed a new temperature sensor. I called Appliance Mecca for them to replace the old sensor with the new one. They returned my call promptly and came to my home later that evening to replace my sensor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Jesse W.
06/2012
5.0
appliance repair
  + -1 more
d it out
Description of Work: I called Appliance Mecca, yesterday and he said he would come out and take look at my Ice Maker, between 9:45 am today and 10:!5a , around 10am he called and said he would be to my house in 5 min. and he was there. Looked at the problem and checked it out to my dimay, you have to order the full side door to fix the problem.He checked around trying to found part,but they wanted $645 for the door and I said no thanks. He was very helpful and cut the elec. to the ice maker, but let the water running so I could use the water at least.if I need some to fix my appl, I will be calling Appliance Mecca.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason L.
05/2012
1.0
appliance repair
  + -1 more
I called on a Wed/Thu to request for a technician to come to my house to assess a broken gas range. They were very professional on the phone. I told them that I am available the following Monday at any time. They told me to pick a time. I said 9am. Their response was that they would be there from 9-9:30AM. They said that I would be the first call and they would take of me first thing. I thought wow, that's a really short window for a repair service. I planned my day in a way that I would go to work around 11:00 AM. So 9:30 AM Monday morning comes and no technician. I call them at 9:30 sharp and no one picks up, but I leave a message telling them to call me back and tell me when the technician arrives. I also say if they are not here by ten AM I am going to cancel. 10 AM comes and I've gotten no return call and no technician. I call them and someone picks up. I told them who I was and that a technician had not arrived. They apologized and said that the technicians were on their way and would be there in about 45 minutes. Which at that time would mean at best the technicians would be arriving at 10:45 AM. I kindly told them to cancel the appointment and that I no longer require there services. They paused, apologized and told me to have a nice day. They were professional but their punctuality and responsiveness was nonexistent. Schedule with them at your own risk.
Description of Work: No service performed.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


John H.
03/2011
5.0
appliance repair
  + -1 more
The first firm I called for repair (Sears) did not show up for their appointment and then rescheduled me another two weeks down the road. That would have resulted in my washer being down for a month. After joining Angies List I found Appliance Mecca as one of the listed appliance repair firms. The two other firms I contacted did not service my area. I was delighted and amazed when Allen Young said he could come out the same day on which I called him. He was courteous and professional in advising me exactly what the problem was and when he could repair it (a part having to be ordered). He could have installed the part the next day, but I wasn't available, so we made an appointment for a day later. Allen arrived 15 minutes early (great) and gave me the exact cost to repair my washer. The cost was reasonable (though more than I had hoped for) for what had to be replaced. Mr. Yound also gave me the opportunity to decline any repairs in case I might want to purchase a new machine. Since my washer was only a couple of years old I opted for having it fixed. I wouldn't hestitate to call on Mr Young in the future.
Description of Work: Repaired my broken front loading Fridgedaire washer. Mr. Young explained exactly what had caused my washer to fail. Specifically, an internal hose had not been clamped properly allowing water to drip on to the machine's electronic data board - causing it to short out. To preclude a recurrence of this problem Mr. Young installed a plate between the internal hose and data board.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

    Contact information

    7407 Colchester dr, Clinton, MD 20735

    www.appliancemecca.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Plumbing,
    Appliance Sales and Installation,
    Water Heaters

    FAQ

    Appliance Mecca is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Appliance Mecca accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Appliance Mecca does not offer free project estimates.
    No, Appliance Mecca does not offer eco-friendly accreditations.
    No, Appliance Mecca does not offer a senior discount.
    Yes, Appliance Mecca offers emergency services.
    No, Appliance Mecca does not offer warranties.
    Appliance Mecca offers the following services: we service all major appliances, electric, gas, installation, repair,
    we do not service small appliances like toasters, irons, etc

    Contact information

    7407 Colchester dr, Clinton, MD 20735

    www.appliancemecca.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM