Run - do not walk to the exit. When these energy audit guys came to our house, they only spent 20 minutes in the house. When they reviewed the basement, they left all the lights on when they left! We assumed the audit was done with a grant and did not expect a VERY high pressure sale tactic when we got the results. You MUST do the deal that night or the price doubles. If they don't get the sale during the delivery of the results, they will storm out of the house like you insulted them. A review of the website shows no contact information. We were told they have been in business for 12 years but a review of the business records show they incorporated on February 2011. By the time they stormed out of the house, p***** because we would not sign a contract tonight, we all looked at each other and asked -- can anyone remember the name of the company? None of us could -- I had to search the state records with bits of information we could remember. DO NOT expect them to be happy if you decide not to spend thousands of dollars on the spot. I think the product is good and price is reasonable but the expectation and sales pitch is COMPLETELY out of line! Think very hard if you decide to let them do an energy audit. Oh yes, also -- the energy audit they say is worth 300 dollars, NOT even close. UPDATE: September 21, 2011: ARE YOU KIDDING ME? I never said "Yes - let's do the work!" When you put "Quotes" aaround something, that means I said those words. I never shook your hand OR said those words for this reason: Your statement out my door was "You don't worry about us and we won't worry about you". Yes that is in quotes and I have a witness that can confirm my using "quotes". You said that because you know a similiar product can be purchased at http://www.atticfoil.com/ for a 95% less then what you guys are charging. Yes, you did an "energy audit" - you sent two rough looking guys in an old gas guzzling heap to run around my house for 20 minutes with a thermeter that can be purchased on Amazon.com for $44, not worth $250-$300. DON'T quote me unless you kind of get it accurate. I am done here - you just did yourself a disservice by even responding.
Description of Work: Provided a home energy audit and then followed up with selling items to make our home more efficient.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Response from US Energy Guard LLC
We respectfully disagree with this posting and would like to provide the following rebuttal: -We performed a comprehensive energy audit and performed it for FREE. (Normally a $250-300 fee). -There were several problems noted in the technician's report and our representative arrived on time, demonstrated several products and asked for permission to make the recommended repairs. The homeowner agreed with the repairs, agreed that the investment to make the repairs was reasonable, shook the representative's hand and said "Yes - let's do this work!" -At this point the homeowner would not commit to an installation date and the representative informed him that there was nothing else he could do for him, and left. -While leaving, the homeowner became agitated and verbally abusive towards the representative. We regret that any misunderstandings took place and would still be willing to return and perform the recommended work. Thank you for your time.
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Service Categories
Energy Efficiency Auditing
FAQ
US Energy Guard LLC is currently rated 2 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 12:00 PM - 6:00 PM
US Energy Guard LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, US Energy Guard LLC does not offer free project estimates.
Yes, US Energy Guard LLC offers eco-friendly accreditations.
No, US Energy Guard LLC does not offer a senior discount.
No, US Energy Guard LLC does not offer emergency services.
No, US Energy Guard LLC does not offer warranties.
US Energy Guard LLC offers the following services: The recommended services provide for retrofitting of energy improvements.