They came out to do give us an estimate. They came and took a look and never contacted us back. It seemed like from the beginning they didn't want to do the job. It was a poor experience.
Description of Work: Clean up after a storm of a dead tree and some storm damaged trees.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Colette H.
06/2013
3.0
tree service
+ -1 more
He told me that he would come back by Wednesday to finish the job. Today (Thursday) the front yard is still covered in tree debris and there is still a large stump in the front yard. I've called both phone numbers that I have for him and they go to voicemail. I've left him several messages and haven't heard back.
Description of Work: He cut down a big tree in the front yard on Sunday.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
Kimberly G.
04/2013
2.0
tree service
+ -1 more
Randy called me back within 24 hrs. After explaining the situation to him he told me that he would be out later that afternoon to take a look at the tree and give me a price for removal. He never showed up and never called.
Description of Work: No service was performed
Rating Category
Rating out of 5
responsiveness
5.0
Suezy S.
11/2011
5.0
tree service
+ -1 more
They always do a great job. They are prompt, get the job done and their pricing is about 1/2 of the other companies we have seen. I have even to recommended him to my son.
Description of Work: They have been cutting down some trees for me. I have been using them for several years now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Ann D.
09/2010
4.0
tree service
+ -1 more
They came out the next day after we called. They did a good job cleaning up the tree debris.
Description of Work: There were two trees that split and had fell on a fence and we decided to have them taken down since they were too dangerous. They fell against a neighbors deck. They did not grind down the stump which I thought they were going to do.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Carolyn M.
03/2008
1.0
tree service
+ -1 more
On 3/1/08 we noticed Randy's Tree & Stump Removal in our neighborhood doing some work. We observed them for a while when it looked like they had finished the job for our neighbor we asked if they would trim the ornamental cherry tree in our front yard, restore our gutter screen, and trim branches that were hanging over our deck. Randy Goff agreed to do this for the price of $150.00. He did trim the tree in the front and do a small amount of trimming in the back but there are still huge branches hanging over our deck and the gutter screen has not been restored. He promised to return the following day to finish the job because he needed certain tools that he did not have with him. He did not return the following day. He did cash our $150.00 check on 3/3/08 and he does not return our calls. Stay away from this guy!
Description of Work: Only half of the services have been completed. Our front tree has been trimmed but the branches that hang over our deck have not been cut and the gutter screen has not been restored.
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Service Categories
Tree Service
FAQ
RANDY'S TREE & STUMP REMOVAL is currently rated 3.1 overall out of 5.
No, RANDY'S TREE & STUMP REMOVAL does not offer free project estimates.
No, RANDY'S TREE & STUMP REMOVAL does not offer eco-friendly accreditations.
No, RANDY'S TREE & STUMP REMOVAL does not offer a senior discount.
No, RANDY'S TREE & STUMP REMOVAL does not offer emergency services.
No, RANDY'S TREE & STUMP REMOVAL does not offer warranties.