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HVACR Intelligence

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters

About us

HVAC

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Heating, AC & Refrigeration Services, Water Heaters, Electric Boilers

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.830 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
7%
2
3%
1
10%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 30 reviews

Chakri K.
08/2023
1.0
heating & air conditioning/hvac
  + -1 more
This is a fishy company and Yuri is the worst you ever see. This is how his modus operandi works, he will preach you for half hour in a call. Asks $120 to inspect your systems and what kind of systems you need. He would like to buy the equipment for you, with out even providing anything to you and ask for a credit card for 5K to order equipment. VERY VERY Fishy guy, can really trust. Very untrustworthy and a scammer.
Description of Work: HVAC inspection and survived not paying him through a credit card

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kapil K.
02/2023
5.0
heating & air conditioning/hvac
  + -1 more
Yuri is one of a kind. I can’t imagine a more competent and knowledgable person on HVAC systems. I have been working with Yuri for many years across different houses. He has always provided excellent service consistently. Most recently, he helped me determine the best system to upgrade our 30+ year furnace and AC. Just after we placed the order, my existing furnace’s motor died. Rather than charge for a new motor and service fees for a system that I was going to replace, he loaned me a new motor and walked me through the steps of replacing it myself. He always goes above and beyond my expectations and in my experience, the best in the area. Thanks Yuri for your dedication to your customers!
Description of Work: Recommend new system, troubleshoot blower motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicole G.
12/2020
5.0
heating & air conditioning/hvac
  + -1 more
Yuri and his crew are fantastic! Honest, reliable, affordable, and they get it right the first time. I've had Yuri do check ups and fixes. He doesn't upcharge, he explains what he is doing and why, and he explains what fixes are needed. He's extremely knowledgeable as are the people that work for him! Any HVAC needs I have, Yuri is my only call!
Description of Work: Heat pump motor replaced, humidifier serviced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Gary S.
09/2020
5.0
heating & air conditioning/hvac
  + -1 more
Downstairs system was blowing hot this morning. Left Yuri a message, got a call back 15 minutes later for my address, they arrived 15 minutes after the call and they had my system fixed less than an hour after I first reached out. As usual it was a failed capacitor. I had the same issue on our smaller unit at our old house and was charged twice as much and was without AC for an entire day. They are also incredibly nice and great to talk to.
Description of Work: HVAC Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sidharthan S.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
Yuri is very knowledgeable and dependable. He diagnosed the problem with my AC unit correctly. My unit was leaking lots of water and the fix he provided solved it. I will be hiring Yuri again for all my HVAC needs.
Description of Work: HVAC repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Dean S.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Yuri came promptly, and fixed the problem quickly. He knew just what to do, did it well, and for a more than fair price. Probably for a wholesale price, I would say! For my money, HVACR Intelligence is easily the way to go. I will be calling Yuri for all my HVAC needs. I trust him to do great work for an honest price. (As a side note: the best way to contact him is by text message.)
Description of Work: My gas heater needed to be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alejandro O.
05/2017
3.0
heating & air conditioning/hvac
  + -1 more
No comment please read description info.
Description of Work: This is in regard to my recently posted review. It was an error and the previous F grade was not meant for this company.
Rating CategoryRating out of 5

Alejandro O.
05/2017
1.0
heating & air conditioning/hvac
  + -1 more
No comment as it is not applicable.
Description of Work: Needed repair on my HVAC system and they couldn't even make the appointment, 4 hours waiting for them and no call to inform me. I called them after and they stated they would call back in a couple of minutes to give an update, and again nothing happened. So I don't think they are a serious company. Might work for you though, that is a risk you have to take.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Luis S.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Experience was outstanding. During the sales call, he discussed all of our options to improve our existing system. He is very knowledgeable and no pressure tactics are used. A couple of days after we made our choice, Yuri and his setting performed the work in 1 day. Extremely happy with the results and the quality of work.
Description of Work: Installed brand new HVAC system, including oil furnace, brand new heat pump and Nest Thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

John C.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
Yuri and team provided a quote for new system. Their price was competitive and he did a good job of explaining various options and making a recommendation. They were prompt and courteous, and the installation went smoothly. We are extremely happy with the system installed. We had an issue that required service. Yuri came out the next day to troubleshoot and had it repaired in no time. I gladly recommend them as I consider Yuri knowledgeable and honest.
Description of Work: Install new HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Gilma D.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
He was able to install within a few days (2 days) after purchase. He accommodated my urgency to install new system right away since it was a rental property and tenant were without AC in middle of summer. The install took half a day to install and I have had no issues with unit. Yuri even recently came by to due maintenance on my system a year later. He is reliable and dependable. He provides fast and quality service. I would recommend him to family and friends.
Description of Work: Install new HVAC system and air handler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

DANIEL O.
10/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Very professional. He had CSI-like booties to cover his shoes. Answered all my questions about the light as well as other potential HVAC problems. Very polite and sincere.
Description of Work: Installed UV light in HVAC duct to eliminate mold spores.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

FREDERICK H.
05/2014
1.0
heating & air conditioning/hvac
  + -1 more
After I bought the big deal I delayed, then forgot about, the service. After Angie's list reminded me I called the company. Yuri said the deal was still good, but his machine was broken. He asked me to send him my details and said that his email address was on his website. I looked but there was no email address. I called Angie's list but the email address you gave me did not work. So I'd like my money ($220.00) back.
Description of Work: .
Rating CategoryRating out of 5
$220

Kari S.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Punctual, professional. Installed the humidifier quickly and neatly. Valve used to tap into hot water line is flimsy and requires tightening frequently
Description of Work: Installed a whole- home humidifier

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from HVACR Intelligence
The Seattle Valve come with the product from Aprilaire Would you like to make an upgrade? Please let me know by email or call 2405337246 thank you

Eugenia M.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
I was referred to HVAC Intelligence through another terrific Angie's List plumbing contractor, Elite Service Plumber, Shawn C. I had gotten a detailed quote from another heating contractor and from a friend at church. The cost varied from 7K to almost 14K. With square footage to heat and cool, type of system, source of power, Yuri gave a rough quote that was thousands less. He called me, asked more questions, we exchanged emails w. photos (TIME-SAVER!) and then talked later for my final decision among the systems Yuri recommended. I did more internet research and based on cost, value, efficiency, made a choice. Yuri came by my home for the deposit for the system and to double-check the system that was in place and confirm his calculations. | |I signed the paperwork and we agreed on an installation date. The day of the installation, he was early. Yuri prefers to arrive early, very early, and be punctual and get started as soon as possible. | |He and his assistant, got to work by first laying dropcloths over all flooring that was needed to be walked on during the install process. Then, they worked quickly (during the second Polar Vortex) to remove the old heat pump and install the new heat pump. Not a minute was wasted and in about 6 hours, the new system was installed and functioning. Yuri did repeated post-install tests for pressure and air delivery. He noticed a slight drop in pressure and suggested that replacing the copper tube lines would be necessary to get 100% accuracy and efficiency with the new system. This was something that we discussed before he gave me a quote and it was something that we prepared for, if after installing the heat pump and inside air handler, there was any variation in the system. | |We made a date to replace the copper lines, at my convenience, so that I could have a drywall person available. | |Yuri is someone who is direct, believes his work is to help his customers through providing the best value in HVAC repair and replacements. What I really liked about working with Yuri was the networking the happened to find him as a result of Angie's List. Elite Service Plumber came to my home for an inspection and to repair one toilet, and ended up finding major and very urgent issues with my water main line in my basement. Knowing I needed a new HVAC, I told Elite Service that I could not address all the plumbing because of the cost to replace the HVAC. Elite Service uses HVAC Intelligence as his personal HVAC professional. One call and I was able to afford the plumbing work and the HVAC. Within seven days, I went from urgent plumbing needs in a 60 degree house, to a comfortable and safe home for LESS than what I had been quoted for the HVAC alone by another contractor. THANK YOU ANGIE'S LIST, ELITE SERVICE, and HVAC INTELLIGENCE.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arturo R A.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
There is no question, Yuri is the best!!!!
Description of Work: Why spend more money and receive poor service? Here is my experience: Arriving back from vacation on an evening in late December 2012, we found the house with no heat. I promptly called three of the "big guys" with TV advertising. I bit the bullet and paid overtime emergency rate to have someone that night. Long story short, in addition to the fee for showing up and diagnosing the problem as a faulty control panel, the repair price was over $1,000, if they could find the part. But they "highly" recommended replacing the "old" furnace at what I knew, was an exorbitant price. Thanks, but no thanks! The next day I went on line and found the part 6 miles from home. I asked the supplier for the name of an installer. It was Dec 31st and Yuri was busy. To help me, he said; "Go home with the part, take a picture of the new and old parts and call me. I will guide you step by step and will not charge you." I asked if he could come and do it himself to which he responded, "if I go I will charge you and you will have to wait until I finish what I'm doing... and it will be late." Well, late was at 5:30 pm. He replace the part and charged $150 plus $125 I paid for the part. Waaaay under the quoted price by the big ones. Last week, the furnace finally broke for good late on a Saturday, called Yuri, he came Sunday morning at 7:00am as promised, told me the problem and gave four options. Monday morning he purchased the furnace at a fraction of the quote given by the "big ones" the year before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rajeev K.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Called Yuri around 3PM once I found out that the furnace had stopped working. He was prompt and showed up at 5:30. He inspected the furnace and the pressure switch, explained me the problem was with the Air Cleaner system. He got the furnace backup and running in 15 minutes. I found Yuri to be very knowledgeable, reasonable and professional. I will definitely call him again for my HVAC needs. He also spent additional time explaining how the system works and provided tips on maintenance. Overall an A+ experience.
Description of Work: Checked the Furnace, the pressure switch and removed dirty air cleaner filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Aaron M.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Yuri and his 3 man team arrived at 7:00 am and disconnected my 12 year old Heat Pump and Air Handler unit. Than they installed a new Bryant Heat Pump and Air Handler at my home on Saturday. Could not have gone better! This is the way to go to get your HVAC equipment installed properly.
Description of Work: Perfect! Yuri and his 3 man team installed a new Bryant Heat Pump and Air Handler at my home on Saturday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Lisa R.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Contractor was here on time and brought with him an assistant who he explained was training with him. He was thorough in his review of our furnace and took 5-10 minutes to explain to me what he did to ensure the furnace and humidifier were in good working order. He told me he doesnt sell service contracts just call him if we need him. Very pleasant, neat and professional. We have done business with this contractor before and had a similar experience.
Description of Work: The provider came for a seasonal furnace checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Manish G.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service and support in ensuring we got what we needed. A++ Its very difficult to describe the focused interest in your needs when when working with Yuri and Eliana. They are both wonderful, hardworking and ensure they are installing the right technical solution for their customers with care, thoughtfulness and an economical price in mind. They go the extra mile, and I appreciated them seeing me on short notice and honoring the price they quoted me. In the end, some of the work took longer and required more materials than they estimated, however, they were true to their word which I sincerely valued.
Description of Work: Install a new make-up air duct to power kitchen exhaust, new duct, repair existing duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jennifer O.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Yuri was responsive and professional through our whole interaction. He was the first to get back to me after I contacted several HVAC companies with high ratings on Angie's list. He guided me through the process, did not try to up sell me to more expensive options, and responded to emails, calls, and texts quickly. I will use Yuri's company again in the future!
Description of Work: Replaced old furnace with new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Sasha G.
07/2013
3.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
The service was okay. The technician (Walter) arrived on time and was very nice. Walter came in and set up his equipment and went right to work. Unfortunately though, I was not provided with much feedback at all regarding the process. I had to ask what his opinion was (i.e., how dirty) he found the ducts to be and if he found anything unusual. Also, I was under the impression that, at a minimum, some duct covers would have been removed in order the better access the ducts. Case in point, it wasn't until after he left that I noticed one of the metal and quot;slatsand quot; on our air intake screen/cover (located on the wall in our foyer) had been bent so that he could insert the nozzle of the high pressure hose. So, in the end, I honestly don't know how effective his cleaning was. I was not shown any evidence and have to assume that most of my duct work is relatively clean. I will be looking for a different company next time.
Description of Work: Cleaned ducts.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$220

Kim M.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Needed a total replacement of an OLD HVAC system in a small townhouse in Reston. Got out the big boys with big advertising budgets and was put off by high quotes and high pressure. Found HVAC/R Intelligence on Angie's List, and decided 'why not?'. Called Yuri one night expecting just to leave a voicemail, but got him and he walked me through my problems, listened carefully, and proposed a solution, a price, and a start date on the spot. No sales, no pressure, just trustworthy advice with a price that wasn't related to what the competition was doing. We agreed on an install date, he and his wife came over a few nights before at 8pm, we sat and chatted, and fixed the deal, I paid a 50% deposit. Two days later they turned p at exactly the agreed time, and they went at it. Instead of being finished by 4pm, they were done at 1pm, but sat and waited for me to come home at 4pm as we'd originally agreed. We walked through the system, and I noticed some extras they'd put in (simple things at no cost to them, but not even mentioned), and off they went with a check for the balance. Great job, and a friend for life, just like that. Money was actually secondary to the relationship building. I got five companies to come out, look at this site, and quote the job. They all had lots of marketing guff and all that jazz, but I'd already explained what I wanted, what the system options were and so forth. Yuri and Elenia didn't worry about that stuff - look it up online, read reviews, they said. This is what you need, and it's all backed by industry-standard warranties. So I did all that, called the manufacturer, and got all the info I needed. But what sold me about Yuri is his confidence, his total LACK of hunger to 'close a deal', and his obvious trustworthiness. We have recently done a complete renovation of our townhouse, so I've had my fair share of contractor experiences over the last 10 months - this was by far and away the best (and that's saying something, as I had a fantastic general contractor as well). I also did a lot of work myself, so I know what it's like. Do yourself a favor - call Yuri. You won't regret it. All communications are best carried by phone or in person - don't expect a cold-call email to go anywhere. Just call him!
Description of Work: Complete replacement of 2-ton R22 heat pump system to new R410a system, including air handler (not line set). Hook back in to existing wireless (Filtrete) thermostat. Spend was between $3-4k.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue K.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
WONDERFUL! You are crazy not to use this company! They are knowledgeable, prompt, courteous, honest, and don't try to upsell you. They were patient with my renters myriad of questions and with mine. :) They spent several hours at my home ensuring they didn't leave without getting all of our questions answered. To say they were thorough would be an understatement! It's rare to come across people of such integrity and honesty! I will use them again and recommend them to my family and friends. I've already scheduled an April check-up appointment! Plus, they didn't charge my service call fee since they did the repair work. I never felt any pressure to make a decision I didn't understand or make a purchase. They were so competent and skilled, I felt at ease. When it is time to replace my unit, I will definitely use them and you should too!
Description of Work: I was notified by my renters that my 8 year old air conditioner unit stopped working on a Saturday morning. I needed someone to come out right away while not gouging me on price. After trying to determine what was wrong myself, I began contacting contractors to get a professional out because I couldn't determine what was wrong. The unit was kicking on, but no air was coming out. I called several well known companies listed on here, but I was going to pay a steep emergency fee just to get someone over, and there was no guarantee that it could be fixed immediately depending upon what was needed. Further, I would have to pay emergency rates to fix whatever was wrong. Thankfully, I contacted HVAC/R Intelligence and Yuri answered. He talked me through some trouble shooting issues to try to figure out what the problem was. We determined that the a/c had iced up, so I cut the circuit breaker and we scheduled a Sunday appointment to give the unit a chance to thaw. He and his wife came out on time and immediately set to work. The entire time, they were very courteous and patient with my renters and me as he explained everything he was doing and checking. He determined that water got on the circuit board and it had to be replaced. He tried to use a less expensive board to save me some money, but my unit would not accommodate that board and he demonstrated why he needed to use the more expensive Honeywell circuit board. I appreciated that he tried to save me money and took his time explaining everything to me. Once the unit was working, he checked the outside unit for freon. Just as he predicted, it was very low. He explained that the R22 refrigerant that my unit takes is no longer made and that I should stock up on some to further the life of the unit. His wife noticed that the unit was damaged from what appears to be a lawnmower blade, which may be the cause of the freon leak. They did a complete check up of my a/c and gas heating units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Israel M.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
Yuri and his team diid a great job installing my new A/C and furnace. They were extremely knowledgeable, friendly and respectful.They were extremelly punctual and they stand behind their work. They also cleaned up beautifully. I highly recommend them for any HVAC.
Description of Work: I have used Yuri twice and been extremely impressed. Once in an emergency situation to get furnace working and lastly to replace my old A/C and Furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200
    • 1(current)
    • 2

Contact information

22414 Frederick Rd, Clarksburg, MD 20871


Service hours

Sunday:
8:00 AM - 3:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters

FAQ

HVACR Intelligence is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 3:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 3:00 PM

HVACR Intelligence accepts the following forms of payment: Check
No, HVACR Intelligence does not offer free project estimates.
No, HVACR Intelligence does not offer eco-friendly accreditations.
No, HVACR Intelligence does not offer a senior discount.
Yes, HVACR Intelligence offers emergency services.
No, HVACR Intelligence does not offer warranties.
HVACR Intelligence offers the following services: Heating, AC & Refrigeration Services, Water Heaters, Electric Boilers

Contact information

22414 Frederick Rd, Clarksburg, MD 20871


Service hours

Sunday:
8:00 AM - 3:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM