C H Tel. & TV Co., Inc.

I had cable connection in my living room and Charlie came to the rescue. He was very thorough and checked the line from the outside into the basement and the line from the basement up to the living room. He replaced the cable line from the basement to the living room and also put in a second line to the living room so I wouldn't have to use a splitter any more. He works fast and efficiently and cleaned up all the areas he worked in. I am very impressed with this company and would highly recommend them. The customer service was exceptional and I will be using them again in the future if the need arises.

Highly recommend!! I'm completely satisfied with their service! During scheduling of appointment, they listened carefully and asked good questions to the work I needed done and provided a detailed, over the phone, cost estimate. Technician arrived exactly on time, as had been scheduled, was very professional, and completed the job in less than two hours. I will certainly use them again.

The work was done in a very professional and timely manner. We really appreciate their excellent work and highly recommend C.H. Tel, Inc.

The two individuals Charlie sent over, so sorry I forgot their names, were very professional. They were responsive and listened, but did not squander time on their hourly rate. They took care of business in a very pleasant and professional way. As for Charlie, when the job was completed he not only sent us a handwritten note of thanks (which is such a nice and unexpected touch), but he also emailed us to ask if everything was to our standards. I would recommend them and definitely hire them again in the future.

There was a time when you could get both the phone company and your computer?s service provider to come out and run wiring in your house for extra phone jacks or cable hook-ups. Those days are gone. And unless you want cable tacked to the outside of your house, there are not a lot of options available. CH Tel fills this need and does it well. In remodeling our kitchen, we needed a phone jack moved. We also needed an additional cable hook-up in an upstairs bedroom. CH Tel sent two very competent and pleasant technicians out to make those two installations for us. The installation required them to run wiring from the attic to the upstairs bedroom as well as to the main level kitchen. It was time consuming and tedious work. But the technicians were very patient and did the job without tearing up the walls -- we didn?t even need paint touch-up. We are so pleased and very much recommend this company. We will call them in the future if we need additional work done.

Rick and his crew showed up on time, and worked efficiently. They were flexible enough to retrieve small parts (power cords) that were not on the site, and they followed through all the way to ensuring that each TV had good signal. They spend five or more full days on-site, and even returned to follow up when one of the TVs arrived damaged. For seriously professional work at a good price (no surprises!) these are the guys.

Our job was very small but Charlie made the effort to fit us in ASAP during a time slot that didn't require me to take leave from my part-time job. He was very clear and thorough explaining their policies, what the job would involve, and how much it would cost. The men who came to my house were polite and professional. Everything about the job happened the way Charlie said it would. An ideal experience.

Very efficient and knowledgeable.

They were wonderful- from initial contact through to completion of the work. Would definitely use them again & we highly recommend them! They even sent us a handwritten thank you note- no kidding!

Rick and his helper (not sure of the name) were honest in the work price that I was quoted. They knew I needed to have the work done in an hour and they did it!!!! Even asked if I had to leave, they would just leave me a bill under my door. Work ethic was excellent...would definitely use them again

It went great, would highly recommend.

This was a 4/5 stage process with other contractors in the middle. They immediately adjusted their scope of work to fit in with other trades which is why the process took place over 2-3 weeks. Charlie always kept in touch and his crew always let me know when they were coming. At one point I couldn't figure out who should do what and when and Charlie cleared it up for me and things proceeded in an orderly fashion. These days it's difficult to find a contractor who keeps in touch from beginning to end!! And, his pricing is more than fair. My experience was fabulous!! His crew was perfect!

Terrific! Technician called Verizon on our behalf and resolved the issue.

Repair was difficult to trace as a satellite repairman had cut & switched other cables.

I think it went excellent. I would have them back in a heart beat. They are very nice people and did a good job.

Fantastic! It didn't dawn on me until about two weeks prior to our move that we needed someone to do our inside wiring and the first place I looked was Angie's List. CH-TEL was the first company I called. Charlie was friendly, pleasant and professional. He described what his company could do and we set up a time, based on what our phone provider was already scheduled to do, for CH-TEL to come out and work. The two men who came out were very polite, pleasant and professional, and didn't waste any time. It took four hours for them to do the job and when they left, the only way we knew they had been there was because there was an ethernet cable hanging from the data jack. I was very pleased with the work performed and I wouldn't hesitate to recommend CH-TEL.

CH Tel's technician quickly assessed the situation and gave us a good options. With just one hole drilled, they were able to run a cable that tapped into an unused cable jack in one of our rooms. They were then able to use this as the access point to direct our XFinity internet service through to the panel in an interior closet where all the other cable/satellite TV jacks route through, so we didn't have to move the internet router. May sound a bit complicated, but it really wasn't, and kept us from having to create a whole separate panel or jack for our internet service, and kept the router on a shelf in the closet, rather than sitting out on a table or desk. All in all, service went well. We were pleased with their solution. No issues since they completed the work.

Although my wi-fi works well for my computers, like many of others I have been very frustrated when attempting to stream Netflix on my televisions, so I was looking for a company to hard-wire my televisions to my internet. CH-TEL was very attentive, immediately responding to my email and providing me with service the next week. The two technicians came on time and completed their work in a timely fashion. They clearly explained to me what they were going to do and how much it would cost. They were polite and attentive. They got the job done quickly and now I am able to watch Netflix without interruption on my smart TV and on another television using Apple TV. I would definitely hire them again if I were to require their services.

Unbelievably Fantastic Company! The utility room in our house looked like a bird's nest. Every time anyone did any work in that room, cables would get knocked around, something would fall to the ground and something would have to get rewired. When Cox Communications came in to install their services (internet, television and two phone lines), they made it worse by installing thin jumper cables making the eyesore unbearable and future troubleshooting and diagnostics time consuming and expensive. It was time to get things organized so we would know what we had, what we could make room for, and easily make changes as necessary. CH Tel didn't cut any corners. Perfectly on time, patient, knowledgeable, clean and friendly. The finished product is absolutely immaculate! Their follow through, professionalism and workmanship should be the bar for any successful business. Everyone should take a page out of their playbook. CH Tel, Charlie and Rick are my super heros!

I called C H Tel. Co. and the owner, Charlie took the time to discuss with me our phone issue. When our phone stopped working, we had a service call from our telephone service provider who determined the issue was inside of the house. The phone company service men don't have the expertise to repair phone wiring issues inside of the home and, therefore, were of no help. Charlie sent a team from C H Tel. Co that arrived on time, identified the issue within 15 minutes and repaired it within an hour. We were very satisfied with their work and the overall service experience with C H Tel. Co..

Charlie Hertel responded very quickly to my request for an estimate, and sent his representatives to my home the same day I contacted him. After I received a detailed estimate via email, Charlie communicated with me via phone and email until we both agreed on a plan and a price that fit my needs and my budget; we scheduled the project. When bad weather threatened, Charlie contacted me in advance so we could reschedule. On the appointed day, technicians Rick and Ivo showed up on time and completed the job in one day, as planned. They ran new wiring for TV and ethernet in five rooms and revised three connections for the telephone land line in my 1980's ranch-style home. Now, each of the connections can be made at a neat wall jack and all of the wiring ends at an organized, labeled data center in the basement, right where the cable tv and phone service enters the house. Now my home is ready for anything!

Work went great, scheduling was easy, even around the big snow storm we got. Very happy with the end result and the price. We had been given many different choices as to how to make our 4 line office into 6 line office. Charlie helped us through it, all while understanding we had a strict budget to keep in check. We will call him again for any other phone work needed or if we decide to upgrade to a newer phone system when money allows. . .

Excellent work, great customer service. Will definitely recommend to others and use again.

Quick, professional and tidy. The drywall guy I hired to patch the notches Rick made in the drywall to fish the cable was impressed with how small they were. Good work!

Very pleasant and informative over the phone. We had two cable jacks/outlets in two recently remodeled rooms but weren't sure if they were connected. I had been putting off this project because I thought it would be a big, expensive deal with ripped up walls and stuff, and dreaded waiting for a Verizon repair person. It turned out to be much, much less painful than I thought! The two specialists who came tested the jacks and found they weren't connected. They promptly fixed the cabling so that both jacks were working, allowing us to move our router and (in the future) a TV. They set up the router in the new room and even helped me carry my PC and monitor from one room to the other . So glad we hired this company instead of trying to get Verizon to do this!