Bogart appliance repair

I was referred to Bogart Appliance by a friend. It is so very difficult to find someone reasonable, professional and prompt. I placed a call and left a voicemail and was called back immediately. Jose came out the same day. He knew right away what the problem was but we needed to move the washer out of the way so he could work on the dryer. We moved it called him back and he said I'll be out on Thursday. A part of my washer broke and he even helped me find online for cheaper then what he would charge. WOW just WOW. He came out Thursday as promised and fixed the dryer. I will refer Jose to everyone and I will use him for all my appliance repairs. He was courteous, most helpful, professional and very prompt to respond. Kudos to Jose.

My built-in LG microwave oven stopped working. The lights on the control panel just went out and nothing worked; not even the slide-out hood. Looking up reviews in Angie's List, Google, Home Advisor, and Yelp I called several appliance repair companies around the Germantown neighborhood but found that most do not deal with microwave ovens. Finally, I called Bogart Appliance Repair and Jose answered the phone. He sounded polite and professional so I arranged for him to drop by. He wasn't able to make it the day I called but arranged to come the next day. On the day of the appointment, he called to say he could make it earlier so he came by. Jose opened up the control panel, checked through, traced the fault and corrected it. He could easily have fooled me into thinking there was a more serious issue but he didn't. He did an honest job, put everything back in place, cleaned up, made sure the microwave worked and didn't charge anything extra apart from his service fee. My wife and I are very pleased with the repair. Jose was professional all the way through. I would certainly call on him again if I need any appliance repaired in the future.