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Bray and Scarff

Appliance Sales and Installation, Appliance Repair, Kitchen and Bath Remodeling,

About us

No subs.

Business highlights

94 years of trusted experience

Services we offer

Appliance sales, kitchen & bathroom remodeling, appliance repair, countertops, electrical, flooring.

Reviews

3.159 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
31%
4
12%
3
12%
2
10%
1
36%


Rating CategoryRating out of 5
quality
3.5
value
3.7
professionalism
3.5
responsiveness
3.2
punctuality
3.5
Showing 51-59 of 59 reviews

t. roberta J.
09/2016
1.0
appliance sales
  + -1 more
unknown
Description of Work: Need refrigerator repair for a fairly new refrigerator purchased from Bray and Scarff. Rude service people no attempt at customer service; it has been 4 weeks and still no repairs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lydia C.
01/2016
4.0
home remodeling
  + -1 more
unknown
Description of Work: Overall, the design, the work performed and the equipment (cabinets, backsplash, countertops, floor tiles) & appliances were excellent. The only exception were the guys that worked on the floor. The reason that I haven't given them an A rating was that IMO it took way too long to finish the project.
Rating CategoryRating out of 5
Yes, I recommend this pro

Philip H.
01/2013
1.0
appliance repair, appliance sales
  + 0 more
poorly see above
Description of Work: We bought an Asko washer with a replacement guarantee. The washer worked for a couple of weeks before it broke down the first time. We then started a cycle where the repairman took a month to come see the washer, a month to order parts and a month to come install them. The machine would work for a couple of weeks after each cycle then broke again. After three cycles we asked for the replacement stipulated in the guarantee. They refused. After several years and more than 10 cycles Bray and Scarf sold their guarantee business to GE and GE replace the defective unit. Bray and Scarf sold junk, and did not honour their agreement.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,200

Julia F.
02/2011
4.0
home remodeling
  + -1 more
They did an average job.
Description of Work: They remodeled our kitchen.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$20,000

JURI O.
11/2010
4.0
appliance sales
  + -1 more
It was OK.
Description of Work: We purchased a refrigerator from them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

DAVID J.
05/2007
3.0
appliance repair
  + -1 more
Sales would be rated a B. Installed a D. Delivery a B.
Description of Work: Delivered and installed several appliances to 2 different locations. 3 stoves, 2 dishwashers, and 3 refrigerators.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$10,000

HENRY H.
10/2006
2.0
appliance repair
  + -1 more
Highly unsatisfactory. It takes at least a week to get a repairman to show up, who then merely diagnoses. then it takes another week at least to get the actual repair. Service guys tell us B&S does not stock any parts, even simple ones. All our equipment is under warranty.
Description of Work: Repairs to fridge, oven, and dishwasher.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0


SUSAN H.
11/2005
5.0
appliance repair
  + -1 more
THEY DID A GOOD JOB WITH THEIR WORK. I DO NOT THINK THEY ARE CHEAP BUT THE SERVICE WAS QUITE GOOD. THEIR INSTALLATION TEAM WAS VERY GOOD AND DID A NEAT JOB.
Description of Work: I PURCHASED A NEW STOVE AND MICROWAVE FROM THEM. IN ADDITION, THEY REMOVED MY OLD APPLIANCES.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,478

SHAWN G.
02/2005
5.0
appliance repair
  + -1 more
FANTASTIC JOB. NEAT, CLEAN, WERE ATTENTIVE TO KEEPING OUR HOUSE CLEAN AND NOT DAMAGING THE FLOOR/WALLS DURING THE MOVEMENT OF BOTH NEW AND OLD APPLIANCES. APPLIANCES INSTALLED CORRECTLY AND WITH A GREAT DEAL OF PRIDE IN WORKMANSHIP. ALL FITTINGS WERE THOROUGHLY CHECKED FOR LEAKAGE.
Description of Work: INSTALLATION OF NEW WASHER/DRYER/DISHWASHER AND REMOVAL OF OLD APPLIANCES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260
    • 1
    • 2
    • 3(current)

Contact information

6801 Wisconsin Ave, Chevy Chase, MD 20815

www.brayandscarff.com

Service hours

Sunday:
8:30 AM - 5:00 PM
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Sales and Installation,
Appliance Repair,
Kitchen and Bath Remodeling,
Electrical,
Countertops and Backsplashes,
Appliance Repair - Small,
Flooring Sales and Installation

FAQ

Bray and Scarff is currently rated 3.1 overall out of 5.

Sunday: 8:30 AM - 5:00 PM

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 8:30 AM - 5:00 PM

No, Bray and Scarff does not offer free project estimates.
No, Bray and Scarff does not offer eco-friendly accreditations.
No, Bray and Scarff does not offer a senior discount.
No, Bray and Scarff does not offer emergency services.
No, Bray and Scarff does not offer warranties.
Bray and Scarff offers the following services: Appliance sales, kitchen & bathroom remodeling, appliance repair, countertops, electrical, flooring.

Contact information

6801 Wisconsin Ave, Chevy Chase, MD 20815

www.brayandscarff.com

Service hours

Sunday:
8:30 AM - 5:00 PM
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
8:30 AM - 5:00 PM