Rodger Thompson Is an extreme professional. Contacted him last minute to fix my washing machine. Mr. Thompson was able to schedule me later on that day. Very professional and helpful often asking permission prior moving forward with the repair and gave suggestions afterwards. Definitely will work with Mr. Thompson in the future!
Description of Work: Washing Machine Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Raheem D.
07/2019
5.0
appliance repair
+ -1 more
Mr. Thompson came and spent the time taking apart my dryer to investigate the issue. He even did all the appropriate checks and almost determined that we needed a new timer. Then he took one final look and noticed the knob was cracked. I appreciated that final look and finding the correct answer because the underhanded and lucrative thing to do would have been to create a bigger project. Instead he replaced the knob with no troubles. On top of that, he offered advice to prevent future issues with our air vent by getting an indoor dryer vent instead of the situation we had prior. It’s actually made our clothes dryer more efficiently. And when I had concerns about my dryer overheating, Mr. Thompson came by the next day to take a look at it, free of charge. I highly recommend Mr. Thompson and will be using him in the future for other troubles.
Description of Work: Dryer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$105
Kellie H.
07/2019
5.0
appliance repair
+ -1 more
Excellent. Arrived on time, professional and knowledgable. Ordered the correct parts and returned, without excessive charges for second visit. Will use him again.
Description of Work: dryer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike B.
06/2019
5.0
appliance repair
+ -1 more
Successful repair
Description of Work: Dryer repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sara J.
05/2019
5.0
appliance repair
+ -1 more
Rodger was on-time, polite, and hot straight to the point. He immediately determined what the issue was(in under 5 mins) and then started looking up parts to see how much everything would cost. He provided us with an estimate and answered any further questions we had. We paid for the fee for him to come out and provide us with the estimate. We may purchase a new appliance altogether, but if we do not and will just have our oven fixed then this fee goes towards the price of labor for the job.
Description of Work: Diagnosing the problem with our Oven
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Leah C.
04/2019
5.0
appliance repair
+ -1 more
I ended up not having Roger do the repair work but he was punctual, professional, and extremely knowledgeable. Would 100% recommend him to others.
Description of Work: Dryer Repair
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$89
Muriel W.
04/2019
5.0
appliance repair
+ -1 more
The repair needed was identified immediately and corrected.
Description of Work: My dishwasher was new, but not draining.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda B.
04/2019
5.0
appliance repair
+ -1 more
well, it's better for me to get a new microwave instead of paying for repairs.
Description of Work: microwave repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Alec S.
03/2019
5.0
appliance repair
+ -1 more
He does an excellent job! Reliable! Professional. Friendly. Just a really good guy!
Description of Work: Repaired stove and dryers for rental properties. Hired multiple times. Fixed Burners
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shani W.
03/2019
5.0
appliance repair
+ -1 more
Highly Recommend Roger! Fair Price. Always available! On time and on schedule! He goes above and beyond!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
Thompson Appliance Repair LLC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 10:00 AM - 5:00 PM
Thompson Appliance Repair LLC accepts the following forms of payment: American Express,Check,Discover,PayPal,Visa
No, Thompson Appliance Repair LLC does not offer free project estimates.
No, Thompson Appliance Repair LLC does not offer eco-friendly accreditations.
No, Thompson Appliance Repair LLC does not offer a senior discount.