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Thompson Appliance Repair LLC

Appliance Repair, Appliance Repair - Small

About us

With over 7 years of certified experience, we offer the highest quality service. We pride ourselves on our customer service and at the best pricing.

Business highlights

Black Owned & Operated
Emergency Services Offered

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
PayPal
Visa

Reviews

4.941 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
0%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 26-41 of 41 reviews

Barbara T.
12/2020
5.0
appliance repair
  + -1 more
fabulous!!
Description of Work: gas stove repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Prince K.
06/2020
5.0
appliance repair
  + -1 more
Excellent job well done
Description of Work: Replacing cook-top

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cheryl A.
05/2020
5.0
appliance repair
  + -1 more
Excellent service!
Description of Work: washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annette D.
03/2020
5.0
appliance repair
  + -1 more
Excellent with well done.
Description of Work: Appliance Repair Exhaust

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dee S.
03/2020
5.0
appliance repair
  + -1 more
Professional completion of job.
Description of Work: Repair refrigerator freezer
Rating CategoryRating out of 5
Yes, I recommend this pro

Burton N.
02/2020
5.0
appliance repair
  + -1 more
Fine young man. Did fine work.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alseo A.
07/2019
5.0
appliance repair
  + -1 more
Rodger Thompson Is an extreme professional. Contacted him last minute to fix my washing machine. Mr. Thompson was able to schedule me later on that day. Very professional and helpful often asking permission prior moving forward with the repair and gave suggestions afterwards. Definitely will work with Mr. Thompson in the future!
Description of Work: Washing Machine Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Raheem D.
07/2019
5.0
appliance repair
  + -1 more
Mr. Thompson came and spent the time taking apart my dryer to investigate the issue. He even did all the appropriate checks and almost determined that we needed a new timer. Then he took one final look and noticed the knob was cracked. I appreciated that final look and finding the correct answer because the underhanded and lucrative thing to do would have been to create a bigger project. Instead he replaced the knob with no troubles. On top of that, he offered advice to prevent future issues with our air vent by getting an indoor dryer vent instead of the situation we had prior. It’s actually made our clothes dryer more efficiently. And when I had concerns about my dryer overheating, Mr. Thompson came by the next day to take a look at it, free of charge. I highly recommend Mr. Thompson and will be using him in the future for other troubles.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$105

Kellie H.
07/2019
5.0
appliance repair
  + -1 more
Excellent. Arrived on time, professional and knowledgable. Ordered the correct parts and returned, without excessive charges for second visit. Will use him again.
Description of Work: dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike B.
06/2019
5.0
appliance repair
  + -1 more
Successful repair
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sara J.
05/2019
5.0
appliance repair
  + -1 more
Rodger was on-time, polite, and hot straight to the point. He immediately determined what the issue was(in under 5 mins) and then started looking up parts to see how much everything would cost. He provided us with an estimate and answered any further questions we had. We paid for the fee for him to come out and provide us with the estimate. We may purchase a new appliance altogether, but if we do not and will just have our oven fixed then this fee goes towards the price of labor for the job.
Description of Work: Diagnosing the problem with our Oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Leah C.
04/2019
5.0
appliance repair
  + -1 more
I ended up not having Roger do the repair work but he was punctual, professional, and extremely knowledgeable. Would 100% recommend him to others.
Description of Work: Dryer Repair

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Muriel W.
04/2019
5.0
appliance repair
  + -1 more
The repair needed was identified immediately and corrected.
Description of Work: My dishwasher was new, but not draining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda B.
04/2019
5.0
appliance repair
  + -1 more
well, it's better for me to get a new microwave instead of paying for repairs.
Description of Work: microwave repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Alec S.
03/2019
5.0
appliance repair
  + -1 more
He does an excellent job! Reliable! Professional. Friendly. Just a really good guy!
Description of Work: Repaired stove and dryers for rental properties. Hired multiple times. Fixed Burners

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shani W.
03/2019
5.0
appliance repair
  + -1 more
Highly Recommend Roger! Fair Price. Always available! On time and on schedule! He goes above and beyond!
Description of Work: Appliance Repair - Dishwasher. Troubleshot washer. Repaired Fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

cheverly, Cheverly, MD 20785


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Thompson Appliance Repair LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 5:00 PM

Thompson Appliance Repair LLC accepts the following forms of payment: American Express,Check,Discover,PayPal,Visa
No, Thompson Appliance Repair LLC does not offer free project estimates.
No, Thompson Appliance Repair LLC does not offer eco-friendly accreditations.
No, Thompson Appliance Repair LLC does not offer a senior discount.
Yes, Thompson Appliance Repair LLC offers emergency services.
No, Thompson Appliance Repair LLC does not offer warranties.

Contact information

cheverly, Cheverly, MD 20785


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM