Furniture Refinishing and Repair, Leather & Vinyl Repair, Upholstering
About us
20+ EMPLOYEES. COST IS DETERMINED BY SCOPE OF JOB. OFFER PICK UP AND DELIVERY SERVICES, ON-SITE REPAIRS, RESIDENTIAL, GOV'T AND COMMERCIAL RESTORATION AND REPAIR SERVICES.
They are miracle workers. I thought we might have to replace the top, but they repaired it to satisfaction saving me money and preserving the original look of this desk my father made in the '60s. The cost included pick-up and delivery. They were the only firm I contacted with experience on inlaid leather tops. I cose them primarily for this reason and found their prices on the other items competitive with less experienced firms.
Description of Work: They refinished three pieces of furniture--a small drop-leaf cherry table, a side table, and a small single-drawer table. They also repaired acid burns in a black leather inlaid desk top. These were rings burnt from a draining flashlight battery accidently left on this top.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Susan S.
08/2013
5.0
furniture repair
 + -1 more
Pick up and delivery excellent. Quality workmanship!
Description of Work: Refinished antique furniture. Beautiful job
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Marshall G.
11/2012
5.0
furniture repair
 + -1 more
I was able to send them photos of all of the various pieces for which I needed estimates, so they were able to give me a general price for all of the things I needed done, including whether or not they could be done on site at the house. Overall the experience was great. The scheduler/office manager was helpful and responsive. I got a reminder card in the mail confirming the appointment and I even got a thank you not with a comment card and little free sticky pad of notes from their company. All in all - very nice. I will use them again.
Description of Work: I have a number of antiques, many of which are inherited, but many of which need a little extra TLC. I had two specific pieces in my dining room - a large armoire and a butler cabinet - that needed to be repaired so that I could use them. (I had just moved into this house a month ago.) I had them provide an estimate on repairing and refurbishing a number of pieces of furniture but I only had them come and work on these two pieces. The service person showed up right on time and was extremely professional. Everything was kept neat and tidy and the work was done in less than two hours. I was impressed by the way that he solved the problem of some missing trim on the butlers cabinet. He took a mold of some existing trim, and then using some special wood filler material created a "patch" for the missing trim, which he shaped and stained to match the piece. The repair looks great! The other repair on the armoire was a simple hinge repair where the wood had cracked a bit. That was handled great as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Winthrop C.
02/2012
5.0
furniture repair
 + -1 more
We have used them on 2-3 occasions. They are really good and are quite knowledgeable. They have done a nice job on refinishing items for us as well as fixing a lock in an antique roll top that was a difficult job.
Description of Work: They have done refinishing jobs as well as fixed a lock on an antique roll top for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David L.
02/2012
5.0
furniture repair
 + -1 more
Overall, the experience went really well. My wife dealt directly with them, but both of us were very happy with the outcome. We actually inherited some furniture that we're expecting to take back to them for more work!
Description of Work: They restored a piece of antique furniture.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
Yes, I recommend this pro
David L.
02/2012
5.0
furniture repair
 + -1 more
It was a great experience overall. They were detail oriented and the job was well done. I was very happy with them!
Description of Work: They refinished a Hoosier cabinet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
murray H.
02/2012
5.0
furniture repair
 + -1 more
It was expensive, but the job was good. They're the only ones in the area that do this type of work. I just felt like it was really expensive for the amount of work done.
Description of Work: They restored an antique, Chinese, lacquered trunk. Three years later, the trunk has a few cracks.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MICHAEL F.
01/2012
3.0
furniture repair
 + -1 more
Did not refinish one leaf as they were told to do; so entire table had to go back to be redone because of the difference in shade. Finish was not as good as I expected or as I previously received from other refinishers.
Description of Work: Refinish mahogany dining room table and seven chairs.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$1,000
Response from GEORGETOWN REFINISHING & ANTIQUE RESTORATION
We take great pride in the craftsmanship and years of experience our shop offers to its customers. Whenever there is a concern with a finished project, we strive to do everything possible to address the concern and satisfy our customers. The table leaf on this project was indeed refinished with the entire table project and delivered complete the first time. However, 3 months after delivery the customer removed the leaves from storage and contacted us to address a concern with one table leaf. Once back in our shop we could right away determine the finish on the single leaf went cloudy or white while in storage. There are many reasons this concern could have happened, as we are working with natural wood and chemical products. The important message is that our customers concerns for the table were taken very seriously and addressed promptly. We picked up the entire table and leaves at the customers request and returned them after thoroughly addressing any possible concerns with the table. The table was returned to the customer complete and in top condition a year ago. We value our customers and do regret the position of this customer.
Pat A.
01/2011
5.0
furniture repair, leather & vinyl repair
 + 0 more
They are very highly rated. He did a fantastic job. The price was reasonable; I paid $1000 for 7 pieces of furniture. He did a beautiful job.
Description of Work: I used Georgetown Refinishing & Antique Restoration 6 months ago to re-lacquer my bedroom set.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
je G.
01/2011
4.0
furniture repair
 + -1 more
The guy who came out did not know how to fix this. He did not balance the doors and was going to saw things off until I stopped him. He had wood filler that he used which was not appropriate for use on antiques. I have had good results in the shop but for calling someone out, I did not have a good experience. I had to ask him to leave. Resolution: The owner came to my home to look at the things that were not fixed up to my standards. He took the chair that they repaired in the past and re-repaired it properly, very satisfactory work done on their part. The owner came to make good because he knew he had a bad report and he did a great job of following up with me.
Description of Work: They sent someone out to my home to fix an antique desk whose doors would not close properly. Resolution: The owner found out that there was a poor review, apologized for the bad experience. He came to my home to take of the things that they had done poor work on.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from GEORGETOWN REFINISHING & ANTIQUE RESTORATION
We take great pride in our work, and our reward is knowing that our customer is satisfied. Our reputation for quality work lies with our customers, so we are always very concerned when we do not meet our customers expectations. We do hope our sincere efforts to reach out to this customer will give the confidence and trust to return to our services, as has been suggested.
Alan W.
10/2010
5.0
furniture repair
 + -1 more
It turned out great. It was terrific, great job. They were nice people. You could never tall the dog had chewed on the armoire. They were able to fix the table.
Description of Work: They fixed a couple pieces of furniture. They restored an armoire that a dog had chewed on. They fixed a table that had broken.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
David L.
07/2010
5.0
furniture repair
 + -1 more
Georgetown picked it up and delivered it, with good communication about dates and times on both ends. Staff were very professional and courteous. The sideboard looks fantastic now -- like new!
Description of Work: Refinish a mid-20th century eight-drawer sideboard: piece was still perfectly serviceable, it was not in great shape, aesthetically: finish was dulled, scratched, and worn, especially on top.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Carla C.
10/2009
5.0
furniture repair
 + -1 more
They did a beautiful job. They were extremely nice to deal with on the phone. They showed up when they said that they would. They were very careful loading all of the parts and pieces in to the truck. My daughter said that when they brought it into her home they were very careful. She pointed a couple of things out that hadn't been done and there was just a miscommunication between the office, my daughter, and myself. I am still waiting for them to come back to complete the work.
Description of Work: Georgetown Refinishing & Antique Restoration came out to restore and repair an old desk that belonged to my mother in law.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Chris H.
08/2009
5.0
furniture repair
 + -1 more
They provided an informal quote by email based on pictures I sent. When I was ready ( they were patient with my 2-month delay) we set up a pickup appointment. They arrived on time, but provided no receipt to acknowledge they had my property. The repairs took a couple weeks, and they were very good about contacting me to clarify what I did and did not want done. The final price matched the estimate. I lack a basis for price comparison of such work; the price seemed a bit high but they did a fine job.
Description of Work: Repaired broken and separated leg brace on an antique dining room buffet; repaired cracks with the grain in panels; cleaned and polished. Price included transport to and from workshop.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$975
Rosemary G.
05/2009
5.0
furniture repair
 + -1 more
They arrived promptly, gave estimate and picked up furniture carefully and on time. Carefull to match two pieces. Truck had accident and newly refinished table had a small scratch. They took it back without any trouble and beautifully restored it. We are very pleased.
Description of Work: Refinished 2 end tables, an antique table and dining room table. Beautiful work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Margaret H.
12/2008
5.0
furniture repair
 + -1 more
We contacted the company (via email) and our inquiry was promptly returned with a phone call. My wife arranged a Saturday house call. Bill arrived exactly on time and provided us an estimate and the details of the work to be done. We agreed and he proceeded to fix the table right there in our home. Upon completion he figured the exact price and it came out less than the estimate. We are tremendously satisfied with the service and the quality of work. In fact, after the holidays we will contact Bill for further work on other pieces of furniture.
Description of Work: Repair of Guide Rails on Queen Anne Dining Room Table.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
je G.
11/2008
5.0
furniture repair
 + -1 more
They are hard to get a hold of...left phone messages with no response for 10 days. Worth chasing, as they did what they said they would do, for the price agreed upon, and the work is of good quality. Pick up and delivery had pre-arrival phone calls which was helpful.
Description of Work: Repaired an old dining room table frame which was non-usable, 2 kitchen chairs which were rickety, thanks to my teenage son "rocking" on the back legs, wheels on one desk chair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$940
HEIDE F.
11/2008
5.0
furniture repair
 + -1 more
They are very faithful and know their stuff. They appreciate the history of the pieces. They can generally give you an idea of the history of the piece and what to do to restore it.
Description of Work: They did some general repair & refurbishing for us on several pieces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
BESSIE F.
10/2008
4.0
furniture repair
 + -1 more
He was responsive to my call to have this work done. He seemed like he would have been easy to work with, but his price was more expensive than the company I went with.
Description of Work: They came out to give me an estimate on having my China cabinet stripped and refinished.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David H.
05/2008
5.0
furniture repair
 + -1 more
Very, very well! They picked up the chairs (and told me the name of the person coming in advance) and had the chairs back in about 3 weeks. The chairs now feel strong when we sit on them instead of wobbly! They also did a very good job of refinishing the chairs. When they first got the chairs they realized the damage was more extensive; 3 generations of children can do that. So there was a small increase in the per chair charge, but they called and told me first. As I had only emailed pictures for an estimate, I was not surprised that more work was necessary.
Description of Work: I have a dining room set that is about 100 years old made of mahogany that belonged to my great grandmother and at which I grew up eating. The chairs had started to come apart, particularly the cross bars connecting the legs. I had the chairs repaired, and the seats restuffed and new upholstery put on. They also cleaned up any scratches etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Virginia V.
04/2008
5.0
furniture repair
 + -1 more
I have been very satisfied with GRand AR. When I called up to schedule the work and indicated that it was a serial repair job (i.e., I didn't plan to have the chairs done all at once), the lady I spoke to suggested that I bring the chairs to them. She added that while GRand AR would be happy to collect the chair(s) at my home if that was more convenient, this way there would be no a pickup/delivery charge. I brought each chair in turn to the Ft. Washington office. Each chair was ready within the time estimate given and the work was excellent.
Description of Work: Repaired and cleaned up a set of oak chairs that have been in my family for many years. The rear left leg of one of the chairs had broken and I wasn't sure that it would even be possible to repair. However the folks at Georgetown Refinishing & Antique Restoration not only repaired it but they did a beautiful job. You can't even tell where the break had been. The other chairs were loose/squeaky and grimy. A great job was done on them as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
CATHERINE K.
12/2007
5.0
furniture repair
 + -1 more
They did this all at my home. The owner and one technician came and were very pleasant. They were speedy but thorough.
Description of Work: They refinished three very precious antiques that had gotten dinged or broken during a move. They renewed some casters and gluing on some antique chairs. They helped with repositioning a china cabinet. They are also redoing a bureau.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Carol A.
11/2007
5.0
furniture repair
 + -1 more
We did not want the chest to be made "new" but wanted it to retain its character -- to be repaired and protected for the future. The top was loose, there was a large water stain on the top and one of the casters had collapsed. We took photos and submitted them via e-mail, and received a quote for the work which we accepted. They picked up early in the morning (7am) which suited us, and also returned it 4-5 weeks later at the same time. The grain on the chest shows clearly, the work has been beautifully done and the company was very courteous and prompt. I will use them again for sure.
Description of Work: Refinished and repaired large chest and replaced casters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
LAWRENCE L.
09/2007
5.0
furniture repair
 + -1 more
The crew came precisely on time. Removed the furniture despite the tight quarters. The piece came back looking exactly as promised, refreshed but not "new". The crew was equally careful when they returned the piece to us. This is a family antique of modest intrinsic but great sentimental value. These people are pleasant, helpful and honest and deliver skillful results. The price was exactly as quoted.
Description of Work: Refinished an early 20th century walnut and glass china closet. Repaired and replaced decorative molding. Repair is complete and invisible to the eye (naked or otherwise). Replaced mirrored glass insert.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,800
JOAN M.
03/2007
3.0
furniture repair
 + -1 more
I had to miss the appointment, but he showed up. I had an emergency come up, and tried numerous times to re-schedule with him, but each time we made another appointment, he didn't show up. I understand that the initial appointment was my fault, but did everything I could to try and re-schedule.
Description of Work: We tried to have some furniture refinished.
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Service Categories
Furniture Refinishing and Repair,
Leather & Vinyl Repair,
Upholstering
FAQ
GEORGETOWN REFINISHING & ANTIQUE RESTORATION is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Friday: 9:00 AM - 4:30 PM
Saturday: Closed
GEORGETOWN REFINISHING & ANTIQUE RESTORATION accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, GEORGETOWN REFINISHING & ANTIQUE RESTORATION does not offer free project estimates.
No, GEORGETOWN REFINISHING & ANTIQUE RESTORATION does not offer eco-friendly accreditations.
No, GEORGETOWN REFINISHING & ANTIQUE RESTORATION does not offer a senior discount.
No, GEORGETOWN REFINISHING & ANTIQUE RESTORATION does not offer emergency services.
No, GEORGETOWN REFINISHING & ANTIQUE RESTORATION does not offer warranties.
GEORGETOWN REFINISHING & ANTIQUE RESTORATION offers the following services: FURNITURE REFINISHING & REPAIR, ANTIQUE RESTORATION, RE-UPHOLSTERY, FABRICATIONS & MODIFICATIONS, EXTERIOR DOOR REFINISHING, GOLD LEAF REPAIR, SPECIALTY FINISHES, ART RESTORATION, CANE & RUSH REPLACEMENT.