As an essential business, we remain open for your remodeling and plumbing needs. The safety of our customers and employees are our main concern. We carefully follow the guidelines set forth by the governor regarding work safety and social distancing. And as one of the oldest companies in Maryland, we will be here in the future. Contact our remodeling & plumbing company at (443) 574-6965 in Catonsville, MD for any of your plumbing service or remodeling needs.
Description of Work: Very professional and helpful in minimizing costs. Discovered that the problem identified by an installer was really not a problem and easily remedied the situation without taking advantage of the chance to replace components that were just fine. I have used this company a few times over the past 15 years and have never felt overcharged or taken advantage of.
Rating Category
Rating out of 5
Yes, I recommend this pro
eileen L.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
value
3.0
Yes, I recommend this pro
$167
Patricia B.
02/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: On Sunday, Feb. 8 kitchen faucet was leaking. Called John E. Ruth Co. & left a message. We purchased a new faucet Sunday afternoon. The company was at the front door at 8 a.m. Monday, Feb. 9. Plumber removed the old & put in the new faucet in just under an hour. He was polite, courteous, efficient, no muss, no fuss. Excellent service. Job well done. Could not have asked for more. Love the new faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Joanie J.
02/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: replaced pipes from inside to outside (thru stone wall) to water meter, dug up front yard and walkway.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Ryan M.
01/2016
5.0
electrician, gas leak repair, plumbing, water heater repair
+ 2 more
unknown
Description of Work: Gas line and hot water heater installation. They were fantastic in every way - price, quality, responsiveness.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
anthony P.
05/2015
5.0
home remodeling, plumbing
+ 0 more
unknown
Description of Work: Cleaned clogged drain pipe from kitchen to outflow
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
June M.
04/2015
1.0
home remodeling, plumbing
+ 0 more
unknown
Description of Work: Jim Arnold came to our house to quote our project. I called him for his quote after the date he said I would have it. He said he had not gotten to it, but he would have it to me the following Monday. Its Tuesday and no quote.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from The John E. Ruth Co.
Our records show that an estimate was e-mailed to the [Member name removed]'s on April 27th. We followed up that e-mail with a phone call and another e-mail to be certain the estimate had been received but got no answer. Our estimates are always free of charge. We apologize for any bad feelings this experience may have caused.
Glynn M.
02/2015
4.0
home remodeling, plumbing
+ 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$595
Stuart A.
09/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: new furnace. They did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Michael D.
06/2014
5.0
home remodeling, plumbing
+ 0 more
unknown
Description of Work: They installed a new bathroom and remodeled two other bathrooms. Pat Graham sold the job and managed the contract. Tom & Lesley were superb installers and helped us decide on design features. I highly recommend the team.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$42,000
Gloria T.
01/2014
5.0
plumbing
+ -1 more
.
Description of Work: Fixed a faucet and unclogged a toilet
Description of Work: Water leaked from the ceiling in my breakfast area. I hired John E. Ruth to identify the source of the problem, and to correct. The water was coming from the shower in the master bathroom and from the toilet. Both had not been installed correctly (house was only 4 years old). Water was leaking from the shower (slow leak) because the drain system did not have a liner, and the toilet was not connected properly (water was leaking from toilet flange). John E. Ruth installed a new vinyl shower membrane w/ a new PVC shower drain system w/adjustable drain; removed and rebuilt the ceramic tile shower seat, threshold, and shower wall, up to plywood; built a concrete mortar bed pre-slope on subfloor; replaced tiles surrounding toilet and replaced baseboard. Dismantled and reinstalled shower door and multiple shower accessories, replacing 2. Replaced the toilet flange, repaired and painted molding, repaired ceiling area in breakfast nook; reinstalled ceiling items, light fixtures, speaker's, etc.; sanded, spackled, painted all area's. Cleaned all area's of debris and sand. This job took about a week to complete. Two other companies provided estimates lower than John E. Ruth, however, I was not confident that the other companies understood the problem, and that they would be able to identify the real source for the leaks. I felt comfortable with this company because I used their services in 2008 to remove a walk in bath tub that was leaking (yes, installed by the same lousy builder, that's why I'm a Angie's List member) with awesome results.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Harry F N.
10/2012
2.0
heating & air conditioning/hvac
+ -1 more
Vendor did not respond.
Description of Work: Requested quote, never received a response.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Kathryn J.
10/2011
4.0
plumbing, water heater repair
+ 0 more
Great
Description of Work: We had an existing electric water heater. It began a slow leak before the memorial day weekend. I called them the Monday before the holiday and wanted a tankless gas water heater installed. They were able to install it before the holiday and it has been wonderful. They were very professional and easy to deal with.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
AMY S.
05/2007
5.0
plumbing
+ -1 more
The estimator came to our house within a few days of calling and had an estimate for me by the next day. They were able to fit us in their schedule 3 days later since we had an active leak. The plumbers arrived on time and spent 2 days replacing all of the copper pipes and valves in the basement, as well as piping leading to the washer/dryer on the first floor. The men were polite and took the time to explain to me what they were doing. My husband requested something be done differently when he got home and the plumber agreed to do so with no added cost. They cleaned up after themselves and did a great job. We have used them before and will again for future renovations.
Description of Work: We had all of the existing copper piping in our basement replaced with CPVC piping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
KATHLEEN F.
04/2007
5.0
drain cleaning
+ -1 more
After being unable to find appropriate replacement parts, I left a message Sunday night with the answering service, asking for a call Monday morning. At 8:45 a.m. Monday I phoned again, and spoke to someone who said a serviceman could be there within the hour. I already had a morning appointment so we agreed they'd be out between noon and 2:00 p.m.; they arrived promptly at noon, got the work done within the first hour, were very polite, professional and friendly. Will definitely call them again for plumbing needs.
Description of Work: Replaced elbow and pipe under kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$123
ANN L.
04/2007
4.0
drain cleaning, plumbing
+ 0 more
Good - the line is cleared. Toilet works.
Description of Work: Called them to install a new toilet, but ended up having them clean my main sewer line which had backed up that morning. It took 3 hours to clear the line due to very heavy root penetration on county's side of line...also their machine got stuck in the heavy root growth. So I ended up paying for what the county was actually responsible for. Also, they fixed my toilet - but had to come back a second time to finish what I believe they should have done the first time. Plus, I had to pay for the second visit, although a discounted rate.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
LAURA L.
02/2007
5.0
plumbing
+ -1 more
Mike K. and Marcus did a great job quickly fixing the toilets and also checked a leak coming from our dishwasher. The dishwasher leak was caused by a problem with the pump/motor and was therefore outside of their area of expertise. They correctly predicted that I would probably end up buying a new dishwasher. Mike also promptly returned a call later in the day to answer a question I had.
Description of Work: Repaired 2 toilets which were running and checked a leak in the dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$147
LAURA J.
10/2006
5.0
plumbing, water heater repair, wells
+ 1 more
They had to postpone from one afternoon to the next morning because of a job running late. They called before noon to ask if that was okay. Showed up on time the next morning. Got right to work. Moved along expeditiously. Had all the work done in about 5 hours (less than I thought it would take). Very cordial and affable. Most of the work (installing the water heater and sump pumps) was done at a set price. They went out of their way to do as much work under that as they could, so there was minimal time charged for the extra work (fixing faucets and valves). They leaned up nicely after themselves when the job was done.
Description of Work: Removed old gas water heater and installed a new one. Removed and installed two sump pumps. Fixed leaking kitchen faucet. Checked and tightened a number of valves/faucets with occasional drips.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,470
JOE H.
09/2006
5.0
plumbing
+ -1 more
The plumber was on time, called the evening before to confirm and then 15 minutes before to let me know he was going to be there. He was polite and answered (probably dumb) questions very nicely. Very easy experience, no hassles at all.
Description of Work: Replaced a broken toilet. The toilet tank had cracked, but the old 3.2G toilets are no longer sold in the U.S., so we had to replace the whole unit. They offerred a cheaper toilet than the one we got, but I wanted one that had been reviewed on the Internet. When I told them which toilet I wanted, they came back with a price that was better than what I could get on the Internet. They had a plumber show up the next day to install the new toilet and remove the old one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$460
VERNON B.
07/2006
5.0
heating & air conditioning/hvac
+ -1 more
We had an A/C Problem over the hot weekend and placed a call to John E. Ruth on Sunday. Monday morning at 7:30am we got a call and Kevin the technician came over at 8am and by 9am we were getting cool again! They responded and resolved the problem quickly. We were very pleased with the response and work!
Description of Work: Reloaded Freon for A/C Unit. Checked 2 units and serviced both!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$213
DIANE R.
04/2006
5.0
plumbing
+ -1 more
I was pleased with the service. The plumber was on time, polite and I felt the job was reasonably priced. I now have a working dishwasher and garbage disposal.
Description of Work: Had them install an In-Sink-Erator (which I had purchased on my own). They also unclogged a line from my dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$187
MARILYN and Henry C.
02/2006
5.0
plumbing
+ -1 more
Compared to some service companies we've used, they did an excellent job. They were very careful and we are pleased with the result.
Description of Work: Plumbing repairs (replaced floor) from a leak.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
09/2005
5.0
plumbing
+ -1 more
I WOULD SAY THEY ARE VERY GOOD AND VERY RESPONSIVE. THEY DID A EXCELLENT JOB WITH THE PLUMBING PROBLEM. THEY TOOK CARE OF IT AND BEFORE THEY LEFT THEY ASK IF I HAD ANY QUESTIONS GIVE THEM A CALL BACK.
Description of Work: PLUMBING OF DISHWASHER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
DAVID P.
05/2005
5.0
drain cleaning
+ -1 more
THE PLUMBER WAS VERY PROMPT AND WAS VERY PROFESSIONAL. WORKED AT A STEADY PACE AND EXPLAINED WHAT THE PROBLEM WAS AND HOW HE WAS GOING TO CORRECT IT. ANSWERED MANY QUESTIONS FROM THE CONSUMER. QUALITY OF WORK VERY GOOD AND VERY CLEAN.
Description of Work: CLEANED OUT WASTE AND OVERFLOW, REPLACED WITH A BRASS WASTE AND OVERFLOW. REPLACED LEAKING TRAP, IN BATHTUB. CLEANED DRAIN WITH CABLE FROM VENT THROUGH TUB TO LAV. AND TO KITCHEN SINK.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Kitchen and Bath Remodeling,
Drain Cleaning,
Heating and Air Conditioning,
Water Heaters,
Flooring Sales and Installation,
Drywall,
Wells and Pumps,
Ceramic Tile,
Finished Carpentry and Woodworking,
Electrical,
Natural Gas Lines
FAQ
The John E. Ruth Co. is currently rated 4.6 overall out of 5.
Monday: 7:00 PM - 5:00 PM
Tuesday: 7:00 PM - 5:00 PM
Wednesday: 7:00 PM - 5:00 PM
Thursday: 7:00 PM - 5:00 PM
Friday: 7:00 PM - 5:00 PM
The John E. Ruth Co. accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, The John E. Ruth Co. offers free project estimates.
Yes, The John E. Ruth Co. offers eco-friendly accreditations.
Yes, The John E. Ruth Co. offers a 10% senior discount.
No, The John E. Ruth Co. does not offer emergency services.
Yes, The John E. Ruth Co. offers warranties.
The John E. Ruth Co. offers the following services: remodeling services, plumbing company
Contact information
5621 Old Frederick Road Ste. 2, Catonsville, MD 21228