Raw Tree Expert

Didn’t return my calls

I live in a duplex where my neighbor and I share a tree; several months ago my neighbor was getting estimates (on her own) to trim back the tree on her side. I am a travel nurse and I work out-of-state, hence I had to wait until my return home to get estimates and supervise the job. When I arrived home, I contacted RAW for an initial estimate and after 2 months of waiting, this was their reply: "We have no interest in quoting any more tree work at your residents." Spelling is incorrect, but what? This was my first dealing with RAW! When I asked them to explain, I received no response. Very unprofessional and discriminatory.

F equals lousy and we couldn't have been more surprised considering the ratings he has on Angie's List. Our experience with Bob goes like this: Bob came by and gave us and estimate. My husband called him back that very night to tell him we would like to move forward with the project. Bob told us it would be 2 weeks out and that he'd call us the week of the job. The week we were expecting Bob to call and tell us he'd be coming to do the work, he called sounding like he was uncertain as to whether or not we had ever agreed to move forward with the project. He wasn't even sure what house we were or what prices he quoted us. My husband reminded him of everything that had been discussed and Bob told him that he now remembered who we were and that it would be another 2 weeks before the job would start. Another 2 weeks passed and no contact from Bob. My husband called again on 4/8/17 and this time spoke with his wife. She indicated they were grinding stumps, took his information and said she'd have Bob call back. It's now 4/12/17 and we've never heard back from anyone at Raw Tree Experts. I'm not sure what's going on but I felt it necessary to submit this review so others like us don't get duped by a good rating that clearly no longer applies.

Price was right, punctual, complete

Done smoothly.

Bob Wire of RAW Tree & family have helped us multiple times & always done quality work at good price. Bob is honest & reliable. Our go-to tree service.

Beautiful job. They were very thorough and cleaned up everything.

He and his son cut down a huge tree without cranes etc. Very impressive. They know what they're doing.

Fast response and estimate. Great work. Solid, respectable crew.

Bob and his team took on this very big job and did a great job. He explained everything well, offered a great price (I had another bid) and did timely work. He was friendly and professional and we'll use him again next time we need tree work.

I liked that owner Bob Wire also suggested taking off a big limb from a neighbor's tree that had potential to fall onto our deck or endanger kids below. I was impressed that they had to take out a section of fence to bring in the stump grinder but didn't leave a trace on our yard & put the fence back just as it was before without any sign it had been moved. Bob, his son Andy, and the rest of his team did a great job at a very fair price.

The prices were very competitive and Bob, the owner, does great work and is very friendly.