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Lowe's Home Improvement

Doors, Appliance Sales and Installation, General Remodeling,


Services we offer

Appliance Repair – Large, Appliance Repair – Small, Appliance Sales, Carpet Sales/Installation/Repair, Decks & Porches, Garage Doors, Doors, Plumbing, Windows, Hardwood Flooring Sales/Installation/Refinishing, Remodeling – General, Remodeling - Kitchen & Bathroom

Reviews

4.323 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
22%
3
13%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.0
responsiveness
3.9
punctuality
4.2
Showing 1-23 of 23 reviews

sharon C.
09/2016
5.0
fencing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James Y.
07/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Cheryl H.
04/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sterling J.
02/2016
4.0
hardwood floor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Carol M.
12/2015
5.0
appliance sales
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$235

KEN D.
09/2008
3.0
garage doors
  + -1 more
The install I was fairly satisfied, but the wiring was not lined up the way I thought it should, so they redid the wiring for me, but seemed unhappy about me mentioning it to him.
Description of Work: They came to repair a garage door opener for me.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$250

M S.
09/2007
5.0
doors
  + -1 more
They did a great job as the doors hang perfectly. The guy that came out was respectful of my home and got the job done quickly. Their customer service department is very polite and professional.
Description of Work: They replaced two bedroom doors within my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

LAUREN W.
03/2006
3.0
appliance sales
  + -1 more
The delivery man received a personal phone call on his cell phone. He did not finish the set up of the appliance.
Description of Work: They delivered the new refrigerator we had purchased from the store.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$60

12/2005
4.0
doors
  + -1 more
I FEEL THAT OVERALL IT WAS A VERY GOOD EXPERIENCE WITH LOWES. THEY WERE GREAT AT HELPING ME WITH THE DOOR SELECTION. I BROUGHT THE MEASUREMENTS WITH ME, YET THEY CAME TO REMEASURE BEFORE SPECIAL ORDERING. THEY INSTALLED IT AND TOOK THE OLD DOOR AWAY.
Description of Work: I HAD A NEW FRONT DOOR INSTALLED IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

09/2005
4.0
small appliance repair
  + -1 more
THE PRICE WAS EXCELLENT. THEY WERE QUICK TO DELIVER AND TO REMOVE THE OLD REFRIGERATOR. THEY DID NOT DAMAGE ANYTHING AND WERE VERY PROFESSIONAL. I WOULD DEFINITELY RECOMMEND THEM.
Description of Work: REMOVED OLD REFRIGERATOR AND INSTALLED NEW ONE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$55

09/2005
5.0
doors
  + -1 more
I COULDN'T BELIEVE IT WHEN LOWE'S SAVED ME OVER $1000 ON THIS PROJECT FOR THE EXACT SAME PRODUCT AS HOME DEPOT! THE MAN WHO INSTALLED THE DOORS CAME OUT ON HIS DAY OFF TO MAKE SURE THAT THE DOORS WERE INSTALLED BEFORE A BIG FAMILY EVENT. I SURE DID APPRECIATE THAT.
Description of Work: DOOR REPLACEMENTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

09/2005
3.0
doors
  + -1 more
I DID NOT GET A GOOD RESPONSE TO HAVE THINGS TAKEN CARE OF. THE DOOR WAS NOT CUT PROPERLY. THE WORKERS WERE NEAT AND POLITE WHILE THEY WERE HERE. I LOVE THE DOOR, BUT I AM NOT PLEASED WITH OTHER ASPECTS OF THIS PROJECT.
Description of Work: EXTERIOR PATIO DOOR REPLACEMENT.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$1,400

Rick V.
09/2005
4.0
replacement windows
  + -1 more
I WAS PLEASED AT HOW FAST THEY CAME OUT AND DID THE WORK. MY WINDOWS AND SLIDING GLASS DOOR LOOK LOVELY AND THEY REALLY DID A NICE JOB ON THE CLEAN UP.
Description of Work: INSTALLED WINDOWS.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,500

09/2005
5.0
doors
  + -1 more
I WAS SATISFIED WITH EVERYTHING. THEY CLEANED UP BEHIND THEMSELVES. I LIKED MY DOOR. THEY WERE JUST SO PROFESSIONAL AND ON TIME ABOUT EVERYTHING AND I JUST REALLY ENJOYED THEM.
Description of Work: PUT A NEW DOOR IN BEDROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

09/2005
5.0
appliance sales
  + -1 more
I WOULD HAVE TO SAY I WAS TOTALLY SATISFIED. THEY INSTALLED THE STOVE TO MY SATISFACTION AND THERE WAS NO PROBLEMS WITH INSTALLATION NOR ANY DAMAGE DONE TO MY PROPERTY.
Description of Work: STOVE INSTALLATION.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

CAROL E.
09/2005
1.0
plumbing
  + -1 more
THE PLUMBER WAS EXCELLENT DEALING WITH, LOWES WAS TERRIBLE. I WENT TO PICK UP THE TOILET AND IT WASN'T THERE. I MADE REPEATED TRIPS TO TAKE CARE OF THE PROBLEM, AND DID NOT GET ANY COMPENSATION.
Description of Work: INSTALLATION OF NEW TOILET.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

09/2005
5.0
remodeling
  + -1 more
I WAS FAIRLY HAPPY WITH THEIR ATTITUDE. I WAS NOT THRILLED WITH HAVING TO WAIT FOR THEM. I HAVE SEVERAL PROJECTS IN MIND THAT WILL NEED TO BE DONE TO MY HOME. THEY WERE SO-SO.
Description of Work: HOME REMODELING PROJECTS.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$200

09/2005
5.0
carpet installation
  + -1 more
THEY DID WHAT THEY WERE SUPPOSED TO. THEY DID A GREAT JOB, OUR CARPET LOOKS GREAT. THEY CLEANED UP AFTER THEMSELVES, TOOK ALL THE SCRAPS WITH THEM THAT I DID NOT WANT. THEY MOVED MY FURNITURE BACK INTO MY LIVING ROOM AND PLACED IT EXACTLY WHERE I WANTED IT.
Description of Work: INSTALLED CARPET.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

GEORGE & JAY B.
09/2005
5.0
remodeling
  + -1 more
I FELT THEY WERE VERY PROFESSIONAL THEY WERE TERRIFIC. THEY FOLLOW THROUGH IF THEY SELL YOU SOMETHING THEY FOLLOW THRU. THEY CALL BACK AND MADE SURE I WAS HAPPY.
Description of Work: COUNTER TOPS FINISHED FLOORING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Stuart D.
08/2005
4.0
decks
  + -1 more
THEY ALSO DID A GOOD JOB ON MY DECK. I WAS SATISFIED AS A CUSTOMER. TREATED M E GOOD AS A CUSTOMER. THEY DID A WONDERFUL JOB PICKING UP BEHIND THEMSELVES.
Description of Work: REMODELED ME A NEW DECK

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

08/2005
5.0
home remodeling
  + -1 more
I HAVE GOTTEN ALL MY APPLIANCES FROM LOWES. THEY ALSO CAME OUT TO DO THE WORK FOR ME. THEY ALWAYS DO A BEAUTIFUL JOB ON MY REPLACEMENTS. SO I JUST SAY THAT THEY'RE GOOD AND PROFESSIONAL.
Description of Work: REMODELED MY KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

08/2005
5.0
appliance repair
  + -1 more
VERY GOOD COMPANY. PROFESSIONAL TASKS. VERY SOCIABLE. TREATS ME GOOD AS A GOOD CUSTOMER. I WAS VERY SATISFIED WITH THE STOVE THEY HAD PUT IN. THEY DID A VERY NEAT AND PRECIOUS JOB.
Description of Work: HAD A NEW STOVE REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

BARBARA E.
07/2005
5.0
hardwood floor
  + -1 more
I LIKE LOWES AND WOULD USE THEM FOR ANY KIND OF INSTALLATION IN MY HOME, IF I WERE NOT AN ALL AROUND HANDYMAN MYSELF. I WILL CONTINUE TO GET ALL OF MY PRODUCTS FROM THEM. MORE FOR THEIR QUANTITY OF ITEMS. ALTHOUGH THEY ARE A LITTLE UNDER STAFFED.
Description of Work: BUY BULK PRODUCTS OF FLOORING, AND OTHERS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    5900 Baltimore National Pk, Catonsville, MD 21228

    www.lowes.com/

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Doors,
    Appliance Sales and Installation,
    General Remodeling,
    Hardwood Flooring Sales and Installation,
    Hardware & Home Improvement Stores,
    Kitchen and Bath Remodeling,
    Windows,
    Appliance Repair - Small,
    Plumbing,
    Garage Doors,
    Fencing,
    Decks and Porches

    FAQ

    Lowe's Home Improvement is currently rated 4.4 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    No, Lowe's Home Improvement does not offer free project estimates.
    No, Lowe's Home Improvement does not offer eco-friendly accreditations.
    No, Lowe's Home Improvement does not offer a senior discount.
    No, Lowe's Home Improvement does not offer emergency services.
    No, Lowe's Home Improvement does not offer warranties.
    Lowe's Home Improvement offers the following services: Appliance Repair – Large, Appliance Repair – Small, Appliance Sales, Carpet Sales/Installation/Repair, Decks & Porches, Garage Doors, Doors, Plumbing, Windows, Hardwood Flooring Sales/Installation/Refinishing, Remodeling – General, Remodeling - Kitchen & Bathroom

    Contact information

    5900 Baltimore National Pk, Catonsville, MD 21228

    www.lowes.com/

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM