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Design Build Engineering Ephes Services

Countertops and Backsplashes, Kitchen and Bath Remodeling, Marble and Granite,

About us

Bring a little luxury into your home. We have expert designers on our staff to help you. We will give you a new perspective look to your kitchen and bath. It is all possible with us, the needs of our clients are our first priority. Every job we do is custom, start to finish. We are not a production shop. The same craftsmen who create the template and fabricate your stone will also install and take your project to the final detail. Your satisfaction is our guarantee. Ephes Kitchen & Bath can offer one of the largest selections of granite and marble slabs available, which we will custom fabricate into your counter tops, vanities, fireplaces and a variety of other home accents. With the assistance of our knowledgeable sales staff and experienced installation team, we can bring the beauty and utility of natural stone into your life, and forever change the way you feel about your palace. Thank you for considering Ephes Kitchen and Bath and we look forward to impressing you!

Business highlights

23 years of trusted experience

Services we offer

Remodeling Kitchen and Bath, Granite, Silestone, Caesarstone, Cambria Kitchen Counter tops and Islands, Kitchen Cabinets, Bathroom Vanities, Wet Bar, Man Cave, Hardwood Flooring, Tile, Ceramic Tile, Carpet & much more!

Services we don't offer

Cabinet refacing

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

3.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.7
value
3.7
professionalism
3.5
responsiveness
3.7
punctuality
3.7
Showing 1-6 of 6 reviews

Stephanie K.
11/2012
1.0
home remodeling
  + -1 more
They did my kitchen last year and they did a beautiful job, so I used them again for my bathroom and it’s just been a nightmare. They’ve been working on my bathroom for two months now and then we finally used the shower on Sunday night and it went through the flooring and knocked out kitchen ceiling. The tiles are wrong, plumbing is wrong, fixtures are wrong. They didn’t give me what I wanted. They are awful. They never show up on time and the owner never calls back, he never lets you know what’s going on until he tries to get some money out of you. I wouldn't recommend them at all and if I could get away with putting a big sign in front of their company, I would, but I am too old and too tired to do that.
Description of Work: I have used Design Build Engineering Ephes Services for my bathroom remodeling.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,000

Rebecca B.
08/2012
1.0
countertops, marble & granite
  + 0 more
We contacted the company to install kitchen counter tops. Omar came to our house and took measurements The office manager David Levine provided an inaccurate estimate twice where the measurements were double the size of our kitchen. When I called the owner of the business I finally received an accurate estimate. Omar returned to assure us it was a honest mistake and he would personally handle our contract. We trusted him and gave him a deposit for 50% of the total price. He finally sent out his workers to install the counter tops. The workers were more concerned with buying my old stove, I had in my kitchen, than provide good quality workmanship. They did not install the counter tops properly. They seams did not line up and there was excess overhang on the edges. I requested the edges to be done in the beveled design which Omar stated was easy and could be done. The edges were not sanded and polished. They were rough and dull. Also, the island was not cut as discussed. Two edges were rounded and two were cut at a 45 degree angle. When questioned about this immediately, Omar stated he cut it because HE liked the cut despite what I requested. He returned to our home per our request. At that time, he stated the granite was defective (which we did not know, we paid for good quality granite) and he did not like an specific area on the slab he purchased. He stated he would purchase another slab to correct the problem. We contacted him to get a status on our order. He didn't return our calls. I stopped payment on the final check that was paid on the day of installation. Finally he contacted us regarding the status. We contacted the granite wholesaler for assistance in locating another slab of granite that matched our selection. We found out Omar never contacted them about the issue or attempted to find a replacement granite. I called him regarding the corrections and had to find the extra granite myself. I did all the leg work. He stated it would take him 1.5 weeks to fabricate it correctly and he set a date to install it. On the morning of the installation, his office manager David Levine called AFTER the scheduled time to tell me it was raining and the installers did not work in the rain (my kitchen is inside). I was furious. At that time, he made a disrespectful comment. I told him how unprofessional his conduct was and I would not tolerate it. Then, when I told him I was recording the call, he attempted be "nice." After the incident with the officer manager, my husband and I contacted Omar approximately 12 times and he never returned any of our phone calls. When we called the office, we were told he would call us back in 10 mins. We have never received a return call. We drove to the business only to find it closed for the day and excess granite matching our selection in the trash pile in front of his business. The incident took too long to handle. We received the first estimate on July 3, 2012. The incorrect/defective granite was installed on 7/20/2012. The corrected granite was scheduled to be installed on 08/10/2012, which was canceled. Over 1 (one) month and we have do not have our granite installed properly and to our satisfaction. DON'T USE THIS COMPANY. THEY CONDUCT FRAUDULENT BUSINESS PRACTICES. Unfortunately, we found out too late.
Description of Work: Ephes (Omar) was contracted to install granite countertops in our remodeled kitchen. The company installed defective and incomplete granite. The edges were not sanded and polised and the island a defect in it. (We were told this by the granite company and finally Omar). He was not returned to correct the problem and will not return our phone calls.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,200

Response from Design Build Engineering Ephes Services
I did everything possible to satisfied even take extra mile on the project , god bless they heart deep down they know I am respecting their reviews, i learn my lesson

Ana A.
07/2012
5.0
countertops, home remodeling
  + 0 more
They did such a good job on my kitchen that I brought them back to do a bathroom. The work was done beautifully... I am so happy with everything AGAIN!
Description of Work: Replaced entire bathroom - new tile, vanity & sink, tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,450

Fatima C.
05/2012
5.0
countertops, home remodeling
  + 0 more
Ephes came out and removed all the existing kitchen cabinets and put in beautiful new ones. The selection was easy - they had a full selection of cabinets and I went with some of the cheaper ones, but they look and operate great! The granite that I chose makes the whole project just pop! I spent most of the day sitting in my kitchen enjoying the new look. It makes me feel as giddy as a schoolgirl! What an awesome experience! Thanks so much!
Description of Work: removed my ugly, tired cabinets and laminated countertopinstalled amazing chocolate-glazed cabinetsinstalled the most alluring granite countersinstalled a new roomy deep sink with a tall faucetcleaned everything really nicelymade me happy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Ana A.
03/2012
5.0
countertops
  + -1 more
They look absolutely great! The process was easy - once I found the style I liked, the new stuff came in just a few days and the installers were only here about 1 hour. I couldn't be happier!
Description of Work: We had our kitchen countertops replaced with granite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

JEFFRICA L.
06/2006
5.0
countertops, marble & granite
  + 0 more
The work was performed professionally & on time, and the finished product is just beautiful!
Description of Work: Ephes-USA fabricated & installed new granite countertops in our kitchen. The price was well below the price charged by the big box home remodeling stores, plus they threw in a free sink. The fabricator/owner showed up on time to do the measurements, and the installers also arrived on time and did a beautiful installation job. My only negative comment concerns clean-up; the installers improperly disposed of some of the debris by dumping it onto our side yard. However, our complaints were resolved satisfactorily by the owner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,465

    Contact information

    8545 Ashwood Dr, Capitol Heights, MD 20743

    www.ephes-usa.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Countertops and Backsplashes,
    Kitchen and Bath Remodeling,
    Marble and Granite,
    Cabinet Making

    FAQ

    Design Build Engineering Ephes Services is currently rated 3.7 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 1:30 PM

    Design Build Engineering Ephes Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Design Build Engineering Ephes Services offers free project estimates.
    No, Design Build Engineering Ephes Services does not offer eco-friendly accreditations.
    No, Design Build Engineering Ephes Services does not offer a senior discount.
    No, Design Build Engineering Ephes Services does not offer emergency services.
    No, Design Build Engineering Ephes Services does not offer warranties.
    Design Build Engineering Ephes Services offers the following services: Remodeling Kitchen and Bath, Granite, Silestone, Caesarstone, Cambria Kitchen Counter tops and Islands, Kitchen Cabinets, Bathroom Vanities, Wet Bar, Man Cave, Hardwood Flooring, Tile, Ceramic Tile, Carpet & much more!
    Cabinet refacing

    Contact information

    8545 Ashwood Dr, Capitol Heights, MD 20743

    www.ephes-usa.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:30 PM