Frederick Mold Pro

1. Problem: leak and mold in basement due to bad seal under toilet on floor above it. John Rullo and Kim Wilson removed removed seal under toilet; ran air cleaner, dehumidifier machines. They removed shelving unit and some drywall in basement, but did not replace it. They failed to return to finish the job. 2. Problem: water in basement corner area at bottom of stairs. They removed drywall from sections of two walls (one 3 1/2' wide, floor to ceiling, the other a smaller section (about 2 sq. ft.); removed pieces of wood and insulation from the 3 1/2 ft.' section; ran a dehumidifier; created a temporary fix with plastic sheeting outside home; brought pebbles for drainage. They took lots of pictures and promised me a CD with the pictures, but they did not deliver on that either. They promised a detailed description of all the work they would do, but they didn't produce it. They took a sample of flooring that I wanted and said they would try to obtain matching flooring, but they failed to return it or match it.. They made many appointments that they failed to keep. On one occasion they promised to work at my home for four days straight, but they didn't show up for any of them, and they would not return calls. Payment: They were paid by the insurance company for work already done on problem #1. In addition, I paid them $2000 for other jobs agreed on, and they installed kitcen floor tile, put in a new toilet seal and moved the toilet back into place. They also did work described in Probem #2. They promised to fix the new creaks from the tile they put in the kitchen, but they didn't return to do it. They never installed the pebbles they brought for drainage. From my first dealings with them, it was clear that I would have to go out of town for an extended period through the winter. It was understood that they might not be able to finish everything before I left and that more work would be done when I came back. I called them as soon as I was back in town in Spring 2012. Again, they would not return calls. The work that they actually did was fine, but they didn't finish what they started. I have a shelving unit missing, drywall missing, a creaky floor and two bags of pebbles.