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"Job done beautiful"

"While I appreciate the company's attempt to rectify initial issues, our overall experience with this solar installation was unfortunately very unprofessional. The initial installation team demonstrated a lack of respect for our property, damaging plants, leaving debris (including an orange cone), and inappropriately using our private bathroom despite a readily available public restroom on the premises. Following my initial negative review, the company offered a Home Depot gift card as compensation, which wasn't particularly useful to us. They also offered to address some unrelated roof repairs they noticed, but I questioned why these weren't addressed during the original solar installation. Scheduling follow-up work proved equally frustrating. An appointment was scheduled for Wednesday, but the crew arrived a day early on Tuesday without prior communication. While I appreciated them attempting to complete the work ahead of schedule, they left the roof partially finished overnight, exposed to potential weather damage. Furthermore, the crew damaged another plant box during the Tuesday work and continued noisy work – including banging on the roof – until 8:30 PM on Wednesday, violating DC noise ordinances that typically require work to conclude by 7:30 PM. This put us at risk of a city violation. Throughout the entire process, communication was poor and the lack of consideration for our property and local regulations was deeply concerning. While I appreciate the attempt to make things right, the experience was ultimately not ideal and left us feeling very dissatisfied."

"ROOFTOP DESIGN IS A HORRIBLE SCAM I would be remiss not to take the time to warn others. ROOFTOP DESIGN came as a third option for roofing. However, the initial representative ED form ROOFTOP DESIGN was very professional and thorough. The problem is, he represented a bunch of shysters. Ed’s first quote to was $35,000. After approximately three days of conversation and negotiations we were at $17,000.00 for the exact same product that they tried to sale for $35,000. Salesmen Ed was no-longer reaching out to me. Someone by the name of John called me and asked, what is it that they can do to make this deal happen. We settled at $16,500.00. Once again, $16,500 for everything discussed for the original $35,000 including a 50-year warranty that is transferable to a buyer as a good selling point. I learned through John that they fired Ed for giving customers too good of deals. I also learned through John that this company has a starting bidding price and a bottom bidding price. Ed would give the bottom price too quickly. So, they fired him. (Although John’s price was better than Ed’s). Once the job started, I received a text from the owner Yanni Avramidis. He stated that there was a third layer of roofing. He also stated that it would not be a problem and that it would take a little longer. IF THERE WAS GOING TO BE ANY ADDITIONAL CHARGES, NOW WOULD BE THE TIME TO MENTION IT. Approximately two days after the completion of the job. I had a contractor over named B. B. was there to replace the soffit beneath the location where the new roof was installed. This is when I learned and saw with my own two eyes that there was rotted or no plywood at all supporting my brand-new shingles. Mind you: per our contract, there will be an extra charge for plywood beyond the first ten free sheets. This company put my expensive shingles on top of rotted wood or no wood at all. I must admit, I was upset. However, I was cool calm and collected when I reached out to the owner Yanni Avramidis. I sent him the pictures of my findings. His explanation was that I had a 50-year warranty. My point to the owner was, if I wasn’t trying to replace my soffit it might have been months or years before this was discovered. I also said, what about the elderly man or woman that doesn’t have the ambition to check your work??? The owner of ROOFTOP DESIGN became very irate. He said, “I am from Baltimore, haven’t you heard about people from Baltimore. I will beat your a**. You are going to pay me an additional $2,800.00 for the third layer of roofing and planks/ plywood.” Since I have yet to see any new plywood, I am being charged $3,000.00 per layer of roofing to be removed. I received paperwork from ROOFTOP DESIGN, the paperwork stated that my warranty was only good for as long as I owned the property. Non-transferable: Of course, I didn’t sign it. My point is, there are people being taken advantage of everyday by bullies like ROOFTOP DESIGN."

"Great MLM did the roof installation. Everything worked out very well on time all aspects of the installation met my expectations. In addition, we had a gutter installation and gutter guards . Modifications were needed all went well on time follow up professional service. I would use MLM for further work and also would recommend them to friends and family"

"It went great! Very professional work. They made me feel comfortable that my issue was handled."

"Ty was the reason we chose Home Genius. He did a thorough job in his inspection and made us comfortable that they were going to follow through. Dylan and Jesus kept us in the loop during the project which was appreciated & Leos crew executed to perfection. We highly recommend and are thankful."