Bay State Custom Homes LLC

They were fine. They showed up; that's a good thing. If they were to our standards, we would use them.

As I stated before, I did a 203k mortgage which means the bank is very heavily involved in the contractor selection, approval and inspection process. I initially went with another contractor but very late in my mortgage process I had to change contractor because of license issues. This happened with only 2 weeks until settlement and I was in a panic. Bay State was one of recommendations I got from my bank and several other sources as a good company with experience 203k mortgages. I had a total of 4 additional contractors come out. Two of them wanted double what I was expecting; the other took 4 days to get a quote back when I told them I needed it in a day or two. Bay state got me a quote overnight and the price was right around what I was expecting. Let me also say that when the owner Marty came to the house, I had nothing but a good feeling that he knew what he was talking about and wasn't going to play games or screw around later. I selected them very confidentially and send them all of the paperwork to make my bank happy. I had already done this with a prior general contractor and HVAC specialist and the process took at least a week to get their paperwork back and in order. I had thought a week was quick; I send Bay State what I needed and 8 hours later, I had everything back to me and didn't need to follow with him again until after settlement. I barely made it to settlement so there was a real chance I would not have my house if they were not so efficient. After settlement, he contacted me before I got a chance to get a hold of them to see when they could get started. They finished up my house minus two minor items in just over 3 weeks. They work that didn't require ordering custom items were completely quickly and look great. While they did their work, I had to clear out the house of the prior owner's stuff (short sale) which amounted to 4-5 contractor trash bags of heavy stuff, a bunch of chairs and other small furniture as well as a glass table top. While I was going to see if I could write a check on the side, he just took care of it for me. I was very worried about hiring contractors with all of the horror stories I have seen and heard about. I like to think that I am a good DIY person but after working with Bay State, I am glad I had them take care of all of this work for me so I could enjoy my house without feeling like I had to pay a fortune to have it done. I hope to do a lot after they are done but if I have and problems or need professional help, they will be my first call. Throughout this process, Marty the owner was always very quick to return my calls or e-mails and keep on top of the project instead of me having to even ask.