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Houston's Lawn Service

1.0(
1
)

Lawn and Yard Work

About us

We are a small family owned company that takes pride in our work. We provide weekly lawn mowing at a very reasonable price and are very dependable. We provide free estimates for service you are interested in having done. We have been providing lawn mowing in the Bowie - Crofton area since 1989.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Lawn Mowing, Bush Trimming, Mulch Application, Seeding & Aeration, Spring and Fall Cleanups, Top Soil Applications, Low Tree Limb Pruning, Sodding, Snow Removal, Flower and Bush Planting, Brush and Debris Removal

Services we don't offer

Chemical Applications

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Write a review
Showing 1-1 of 1 reviews
Rene D.
05/2010
1.0
lawn service
  + -1 more
Poorly, with possible charges to be filed. Sean's wife set up the date, but Sean and his crew never came. After about one week my wife called to see when Sean would come (it had been raining and she assumed he was delayed due to weather). Sean's wife was sweet, and explained the weather had in fact screwed up their scheduled, and rescheduled. Still another week went by, and my wife again called Sean's wife, but this time to complain about the poor cutting of the lawn. Soon after, Sean and his crew showed up demanding to speak to the man of the house and get a face-to-face complaint, and got into a fight with my wife. My wife called Sean's wife back to explain I was deployed and did not want to tell a group of strangers she was alone, but that she felt threathened by Sean. Sean then called back and said we were "problem customers" and were being dropped. We received a bill of $180, and paid to get rid of the guy.
Description of Work: Houston's Lawn Care was hired to mow the lawn, and a general spring clean up of the property, to include cutting down a bush, removing dead plants and weeds and laying mulch.
Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$180
Response from Houston's Lawn Service
I would like to respond to this review. We tried communicating with this client to schedule the job we had contracted with them. At which point she was informed we were booked out 3 weeks on landscaping jobs. She said that was no problem and could wait for the work. At that point she began calling our company every day wanting to know when the job was going to be done because she needed it done with in a week. I told her we would do our best but there was no guarantee because of weather and other jobs that had be contracted before hers. She then again said I understand no problem. She than called me back again within two days and wanted to know when it would be done. At that point we moved other jobs to try to satisfy her needs as a client. When I went out to the property to do the work she then wanted to add more jobs. At which point I had no problem doing so but needed to rearrange the entire job. That's when she was home alone and she got aggressive with me because I needed to reschedule do to the changes. The only reason why I think she would have felt threatened is because I told her we would finish out the mowing for month and she needed to find another company. I returned back to the office where she had called my wife to discuss the situation and did not want to find another company she wanted us to do the job. My wife told her that it was in the best interest of both parties to part ways. She had no issues with the mowing of the lawn up until we had our differences over the landscaping job at that point she then started complaining about the mowing of the yard. I decided that we were not going to be able to work well together so to prevent more issues we released her from her contract with no additional charges. She was only billed for the work prior to this disagreement. She also received discounts and free mowings to try to resolve these issues. No matter what we tried to do to satisfy her, it was never good enough. I wish her well with all her endeavors in life.

    Contact information

    3116 Trinity Dr, Bowie, MD 20715

    houstonslawnservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 7:00 PM
    Tuesday:
    8:30 AM - 7:00 PM
    Wednesday:
    8:30 AM - 7:00 PM
    Thursday:
    8:30 AM - 7:00 PM
    Friday:
    8:30 AM - 7:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Lawn and Yard Work

    FAQ

    Houston's Lawn Service is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 7:00 PM

    Tuesday: 8:30 AM - 7:00 PM

    Wednesday: 8:30 AM - 7:00 PM

    Thursday: 8:30 AM - 7:00 PM

    Friday: 8:30 AM - 7:00 PM

    Saturday: 9:00 AM - 12:00 PM

    Houston's Lawn Service accepts the following forms of payment: Check,MasterCard,PayPal,Visa
    Yes, Houston's Lawn Service offers free project estimates.
    No, Houston's Lawn Service does not offer eco-friendly accreditations.
    No, Houston's Lawn Service does not offer a senior discount.
    Yes, Houston's Lawn Service offers emergency services.
    No, Houston's Lawn Service does not offer warranties.
    Houston's Lawn Service offers the following services: Lawn Mowing, Bush Trimming, Mulch Application, Seeding & Aeration, Spring and Fall Cleanups, Top Soil Applications, Low Tree Limb Pruning, Sodding, Snow Removal, Flower and Bush Planting, Brush and Debris Removal
    Chemical Applications

    Contact information

    3116 Trinity Dr, Bowie, MD 20715

    houstonslawnservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 7:00 PM
    Tuesday:
    8:30 AM - 7:00 PM
    Wednesday:
    8:30 AM - 7:00 PM
    Thursday:
    8:30 AM - 7:00 PM
    Friday:
    8:30 AM - 7:00 PM
    Saturday:
    9:00 AM - 12:00 PM