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Geek Squad - Best Buy

Computer Repair, Computer Sales, Phone Sales,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
4.2
responsiveness
4.2
punctuality
4.2
Showing 1-5 of 5 reviews

Jonathan E.
05/2013
5.0
computer repair
  + -1 more
Well. I didnt have to spend any funds.
Description of Work: Based on the inquiry I did not require service. Thank you

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth M.
07/2012
5.0
computer repair
  + -1 more
They were very prompt and easy to deal with. They give you straight answers and tells you what to do if they not no longer fix the problem. I am satisfied and very pleased with their services.
Description of Work: GEEK SQUAD provided me with their computer repair services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Marge M.
04/2011
5.0
computer repair
  + -1 more
We have a contract with them for computers. We have a laptop that we are basically using at this point and we've taken it in and we're very happy. It was a lot quicker that what I'd figured it would be. I had figured that we'd be in line for ever in a day but we weren't. It was a very easy and quick service. We love Angie's List.
Description of Work: We used Best Buy / Geek Squad last year for a laptop repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
05/2010
1.0
computer repair
  + -1 more
Waited week for the appointment. That morning, technician called and declined to do the job on grounds the part was not sold in Best Buy store. Advised me to get a new computer instead (I already have a new computer, not the one needing the memory). Said could provide online site he guessed could sell the memory but never did. Arrogant tone, little interest in going extra mile for the customer. I researched the net for an online store selling the memory module, selected one, got it, and did the job myself.
Description of Work: Scheduled appointment to expand memory in older computer. Central Geek Squad contact assured it could be easily done. Provided model of computer and amount of memory needed.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


ANDREW S.
08/2008
5.0
computer sales
  + -1 more
I think that they did what I wanted and expected. They were able to answer questions and provide suitable answers. Best Buy was convenient for us since it was close in location, and there was no significant variation in price from any other place. It was a pleasant experience. Anything we needed in addition, like memory, was there for me to purchase right then.
Description of Work: We bought a brand new computer from them, an IMAC Apple computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    15800 COLLINGTON RD, Bowie, MD 20715

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Phone Sales,
    TV Sales,
    Appliance Sales and Installation,
    Camcorder Repair,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.2 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Contact information

    15800 COLLINGTON RD, Bowie, MD 20715

    www.geeksquad.com/repair