First Class Chimney Services, LLC

good service!

very Good.!

They did what they said they would do when they were scheduled to do it!. Will be sure to use them again for future jobs and would highly recommend them to others.

Extremely professional with quality work. Didn't try to get me to purchase unnecessary items/services.

Very professional, efficient and great customer service. They cleaned up afterwards and also took photos to point out some minor issues. Would use them again.

They were professional and I was able to get a next day appointment.

The technicians were courteous, pleasant and performed the cleaning and inspection service in a very timely manner.

They were a little late but their customer service made up for it. Very efficient, and clean up afterwards. I would definitely use them again!

Quick response to my initial call. The two guys who showed up to do the estimate were very cordial, and very knowledgeable. The price was reasonable. The work was scheduled, they showed up on time, the work was completed in a very good fashion, they cleaned up the work area. Very good company, I will definitely recommend them to others.

They did a great job! Communicated project status regularly. Would use them again.

Quick response to my initial inquiry, courteous and informative phone rep, good text follow up on appointment and timing of arrival of service techs. Techs were faster than I expected, thorough, polite and clearly explained everything. Good value.

We thought that both installers were very professional and very knowledgeable. They were friendly and polite. Thank you for helping us with our chimney. By referring them to us, we received quality work which was done quickly and done correctly.

Did a great job at reasonable price. Explained everything about my chimney after job complete. I am having the come back to fix my chimney issues (pointing, crown, broken bricks, caulking).

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They were good at advising us about other improvements for our fireplace.

We are selling our four-story townhouse and were supposed to replace the chase cover on the chimney as part of what we agreed to do for the buyer. We contacted probably a dozen chimney companies and got every response under the sun. One company told us over the phone that it would probably be between $800 and $1100 to replace the chase cover; that same company charged us $199 to come out, stand on the ground, and look up at the chimney -- only to tell us that the new price was $7800 due to the required scaffolding! This terrible company knew from the beginning how high the roof was! We were seriously stressing out until we found First Class on Homeadvisor.com. From the first phone call, it truly was first class. When I told the gentleman on the phone that the roof was high, he was already looking at photos online since I had mentioned we were selling. He was looking at the listing photos and telling me that First Class does work on high chimneys like ours all the time. First Class was professional and promptly came out to give us a FREE quote. It was the only company to actually physically go up onto the roof to measure before giving us a quote, and the quote was $1250. First Class finished the job today (on time, and for the quoted price) and the gentleman who did the work even sent me photos of it when it was done! After getting the run-around from so many companies, we had started to think that the chimney industry is shady as a whole, but First Class restored our faith in the industry. This is a business that lives up to its name. We will definitely be calling First Class for anything chimney-related at our new house.

We needed our chimney cap replaced because birds kept getting in. First Class Chimney Service contacted us within a half hour of posting the job. They got a tech out same day. The techs were friendly, professional and honest. We told them we thought the chimney needed sweeping and they showed us it was clean and advised against adding an additional service we didn't need. Their service was quick and pricing was fair. I would most definitely recommend them and use them again.

They responded quickly. Price was fair. Work was done immediately and completely. They worked very hard and did not make a mess. The job was completed exactly when they said it would be. They were friendly and professional. I would hire them again.

Beautiful job replacing the chimney but they left the old tin chimney behind. I will have to drop it off at the landfill

Installation of chase cover is a few days away, but I am very impressed with this company so far. Prices are more reasonable than most and they didnâ  t try to sell me on work I didnâ  t want unlike other companies.

they kept their word and did what was asked for the price.

This company was honest and fair. The gentleman who came to my house to preform the service were punctual, customer service orientated, and polite. They even gave me lessons as how to operate the stove, as I am a new home owner and have never operated one before. This was much appreciated! I will definitely use them for any stove/chimney needs in the future.

I called them to get a price and appointment time. They were very professional and gave me a date and arrival time. The techs arrived exactly on time and were very knowledgable. They were very hard workersl and job was completed in about one hour. My chimney was very dirty. They told me that they had never seen so much creosote buildup. I am very lucky that I did not have a chimney fire. PLEASE HIRE THEM ... THEY ARE GREAT !!!!

Called us ahead of time to give us a time of arrival and was very prompt, professional and work was completed in a timely manner.