EASTERN GROUNDS LANDSCAPING, LLC

Description of Work: removed and replaced landscape timbers. re-built garden bed.

Description of Work: Tree Pruning

Description of Work: Commercial landscape maintenance - nearly-year-round

Description of Work: Island removal, re-sod of lawn, spring & fall clean up, leaf removal, mowing, spot treatment

Description of Work: Landscaping and Mowing services

Description of Work: Extensive drain repair work

Description of Work: cutting, clean-up, fertilization, animal control, weed control, landscaping, mulch, trim

Description of Work: All season cutting, fertilization, animal control, clean-up, mulch, pruning.

Description of Work: We need some landscaping done. I have been a customer from the beginning, they have always been very professional and helpful.

Description of Work: I was supposed to get two lawn fertilization treatments. Though I paid the fee, they never came to my home. I contacted them four times and never got what I paid for. I ended up reporting them to Groupon.

Description of Work: Eastern Ground Maintenance came to my house as scheduled with tons of binders, business cards and brochures along with a grand presentation. After the presentation I was told to hurry and lock in this price ($1,294) before the first frost so that the lawn would be a lucious green by spring. Over the course of four weeks they came out and (allegedly) dehatched, cross-aerated, overseeded and fertilized my lawn. I then received a call stating that I owed another $1,600. When I called to gain more information, I was told that their receptionist/office manager was fired because she was making too many mistakes with calculating the invoices and I only owed $ 894 and not the $1,600.

Description of Work: I started the fall of 2008 and had Eastern come and give an me a price for leaf removal & cleaning out of a rock garden. I got a price of $1200.00 I agreed, I gave a down payment of $800.00 and they came did the job. I sent the rest of the payment which I thought was high. The job was fair. In the spring I asked for them to work a price for mulch, trimming the bushes and lawn cut and trimming. I got a price 30 a cut, the other was for mulch trimming bushes and clean up, and grass seed. The price was $1800.00. The mulch had weeds in it. the men working did not speak english. The mulch was very thin. I asked for more mulch and the men working didnt understand what I wanted because they didnt speak english. They didnt trim the bushes even. I called back and asked for the job to be finished. They said there would be an extra charge. For bushes that were in the contract. They came every two weeks but I was billed for every week. to make it up to me when I complained. They started to come every week. I requested every 2 weeks. it was in the contract. I called at least twice a week to straighten this out. Still for them cutting dead grass they killed by over cutting. I would catch the men and ask them not to cut they would say "yes". I would go inside and call eastern. They would cut the grass while I was inside and you guessed it I was charged. I ask them not to come unless I called for a cut. Still they came. Finally the last they came out they blew leaves and sticks from the yard and street up to my porch and up against my house. I came out and told the man to get all of that removed off my porch and off my house. He said call office. His english was not good at all. This time I screamed get all of that off my porch. The office was not open yet. I didnt hear a thing later I looked out side and it was gone! I was so thankful !!! Until 3 days later when I got a bill for trash removal!!! for $280.00 I called to ask why and they said for the work done. I asked for grass cut not anything removed. I was told if I didnt pay I was going to be turned over to collects. I ask them not to come back EVER! I was told I had to put it in writing. I did that day and hand delivered it. The nerve after robbing a handcapped woman the way they did. They sent me a new contract in the spring of the next year! I sent it back in pieces I wrote a note telling them never ever to come on my property again. The jobs were done from Nov. 2008 till sept of 2009

Description of Work: Eastern does a good job cutting my lawn every other week. I've had a contract with them for 3 years now. Responsiveness and quality pretty much depends on the staff they're able to retain. There is turnover which effects responsiveness sometimes. They charge a fuel charge monthly in addition to the price per lawn mowing. I've contacted them for other things sice as mulching, spring cleaning, dethatching, trimming hedges but every time their price was significantly higher than their competitors so I never used them for additional services. They seem to have a pretty good office manager now so things may be better as far as scheduling and responsiveness.

Description of Work: Landscaping: edging to create flower beds, yard clean-up, replanting some existing plants, mulch, and overseeding.