AA APPLIANCES REPAIR SVC INC

We called this company on 11/19 to repair our built-in microwave oven. We called them because their ad in our local "Super Yellow Pages" falsely claimed that they were a member of our local Better Business Bureau (BBB). In fact, they are NOT members of the BBB and their actual grade from the BBB is an "F" based on 29 complaints filed against them. They came to our home and told us that the microwave had to be taken to their shop to be repaired and that they would call us the next day with a repair cost estimate. They took our microwave and then never called us. We paid them a $39.95 "service fee" by credit card on 11/23 and told them to return our microwave to us. We then spent the next THREE WEEKS calling them repeatedly to get them to return our microwave unrepaired. We finally had to call a lawyer to threaten them with legal action to get out microwave back. They finally returned the microwave on the evening of 12/10. They did not perform any services, other than to "kidnap" our microwave for three weeks. We then called another appliance repair company that replaced the microwave's magnetron IN OUR HOME IN 30 MINUTES for $175!!! My advice to everyone who reads this is, DO NOT EVER CALL THIS COMPANY FOR ANYTHING!!!

They came to our home and told us that the microwave had to be taken to their shop to be repaired and that they would call us the next day with a repair cost estimate. They took our microwave and then never called us. We paid them a $39.95 "service fee" by credit card on 11/23 and told them to return our microwave to us. We then spent the next THREE WEEKS calling them repeatedly to get them to return our microwave unrepaired. We finally had to retain a lawyer to threaten them with legal action to get out microwave back. They finally returned the microwave on the evening of 12/10. They did not perform any services, other than to "kidnap" our microwave for three weeks. When we finally got the microwave back, another appliance repair company replaced the microwave's magnetron IN OUR HOME IN 30 MINUTES! My advice to everyone who reads this is, DO NOT EVER CALL THIS COMPANY FOR ANYTHING!!!