FOX MOUNTAIN INVESTMENTS INC

I did a home inspection with Fox Mountain Properties, which is a division of Fox Mountain Investments. The inspection was mostly thorough, finding major things like aluminum wiring in the breaker box and an ungrounded outlet. However, after living at my house for a few weeks and having the air ducts cleaned, some rather major things were missed. First, more than 2/3s of the buttons on the microwave don’t work, including Start, 0, 9, 8, 7, 5, 4, 3, 2, most of the preset buttons (ex. potato, defrost), the light, timer, and clock. After speaking with someone at FMP about this, they said that inspecting appliances is a courtesy. Okay, that's fine. But at least be a bit more thorough in that courtesy. Otherwise, it's as if they courtesy isn't even done. Second, there was incorrect dryer vent material (flexible metal) being used as the dryer vent instead of correct dryer vent material (rigid metal). This was found and fixed by the air duct cleaning service I hired. The incorrect dryer vent actually had a hole in it. FMP missed this. I feel like this was likely a fire hazard. Third, there was mold growing in my furnace, something that was also discovered by the air duct cleaning service. As told and shown to me by the air duct cleaning service, the furnace likely had a leak that had occurred sometime in the past, leading to rust on the floor and up about 2” inside the furnace at the bottom. The trapped moisture led to mold, which was there when the cleaning was performed. I feel like an inspection service which says on its website, "We meticulously inspect every facet of the home—from foundation to chimney top and all systems including HVAC, plumbing and electrical," should have found the mold.

We had a great experience with Fox Mountain. They conducted a home inspection for a home purchase. They seem professional, knowledgeable and thorough. They also conducted indoor air quality and radon testing. We had no issues and would use them again.