Schedule Fred Inc

Their estimator came out for an initial assessment and said they'd send me a proposal within a week. After 10 days I emailed them to ask for an update, it took them over a week to respond to say they would send me a proposal soon. Never got one. I had hoped Fred would be a more reliable handyman service but i guess i was mistaken. Why do people waste our time like this?

They are excellent. I've used them for about the last 20 years plus. One thing about the quality of the work, it's always going to be the best workmanship. He has more of a craftsman mentality and skill. They're not just painters or just doing jobs, they're skilled at what they do and have pride with their work.

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Our experience with Case/Fred was good from start to finish. Our consultant, Steve Todd, was very responsive and provided lots of great ideas as we worked out the details of what we wanted to have done. I made sure to communicate with Steve clearly and often, and he did the same with me, so everything went according to plan, despite some changes we made in our plans along the way. The craftsmen on the job, Jeff Powell, Dan S, and another gentleman whose name I cannot remember, all did excellent work in a highly professional way. Everything was done in a timely manner. Every day they cleaned up thoroughly and left the house looking good. They took particular care to watch out for our pets, as we requested. Jeff noted several problems with original installations that he was able to fix, which tells me that he was not just blasting through his work, but rather was taking time to make sure it was done right. Steve was overseeing the work from start to finish and addressed any question or request I had. We may have paid a little more for the Case/Fred name, but it was worth it to know that we would get professional service. And they provide a 5 year limited warranty, too. All in all, it was great to work with Steve and the craftsmen from Fred.

This job went very well. They installed and painted two piece crown molding in very large master bedroom and small ante room. They removed two very large wall mirrors from two bathrooms which was a very delicate job. They also removed one recessed medicine cabinet from bathroom. They repaired all walls thoroughly and prepared them for painting. They shaved off door bottom. The job took two days. The team of two men cleaned up thoroughly when finished and were very pleasant.

Trying to schedule an appointment and get an estimate was so frustrating I gave up. I submitted an online request to schedule an appt. for an estimate. I received an automated message that I would receive a call soon. I did not. I followed up a few days later by email and received a call in a timely manner. The individual I spoke with was friendly and professional and he scheduled an appointment within a reasonable timeframe. He gave me the name of the staff member who would be coming out and he told me that he would call me to confirm and get more details about the job. I never heard from him. I called my initial contact early on the day of the appt. to confirm. He confirmed the appt. Ten minutes later I received an email from the man who was scheduled to come out, asking to move the appt. three days later. Having made plans to be off work for the afternoon, I called back and asked the original contact if he could find someone else to come that day. He was surprised to hear about the message from his colleague and promised someone would come out that day. I then got a another message that the individual who wanted to reschedule would in fact come out. He communicated en route and arrived on time. That was three days ago. I emailed this morning to ask when I could expect an estimate and he said "I will be working on estimates today." No timeline and nothing received by the end of the day. If they have this much difficulty scheduling and preparing an estimate, I am very leery of how they would handle the actual work.

Mark Fessenden did an excellent job in repairing our yard gate and on a few other boards on our fence. He came on time and completed the work on the same day.

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It went great and they did excellent work.

I called and spoke to them. The guy was very responsive and professional on the phone. I was very satisfied. Then I emailed the list of work to him and he ignored me after that. I guess the work was too much for them! Only call them if you need like a door knob installed or something like that.

They did a good job.

The person who came was prompt, courteous, and knowledgeable. He made a very good first impression. He was thorough and seemed to know what he was talking about. He took it upon himself to secure a consultation which, although very responsible, was one which I chose not to take, not for any reason other than the amount of money involved. I was pleased with the service and would gladly call again.

I had saved up about 8 projects that I was embarrassed to admit I couldn't handle on my own - like hanging a new chandelier, fixing a hinge on a bathroom door, dealing with a leak, etc. The fred guy took care of them all in a few short hours (and as an added bonus didn't make me feel ridiculous for not doing them on my own). I may put fred on my speed-dial list.

Large project; well managed; some bumps -- mostly successes. All-in-all major improvement and quality work.

Right on time, good drove, quality work.

Great.

Detailed, even explained the problem, and did the job correctly.

Dan did an excellent job. He was very professional at all times and very helpful. He solved our plumbing problem and helped us keep the cost down as much as possible.

Could not ask for better service and performance.

All has gone as discussed and promised. And very professionally. Personally is people I'd invite to dinner.

Jerry was great. Knowledgeable, friendly courteous, and punctual. I'm very happy with the work performed.