Description of Work: I have previously written a review for the bathroom remodeling job by KSM. I was totally pleased with work and professionalism and everyone who has seen the bathroom was impressed with quality--especially the tile job. Jim McKay worked with me and we came to agreement easily on placement of tile, color of paint, fixtures and changes we had to make due to heat ducts and original plumbing design in a house over 60 years old. My adult children were quite impressed with care , tidiness during job, and overall outcoe. I dealt with his wife also who went out of her way to help me find certain fixtures. I would highly recommend him as a plumber, tile installer and remodeling of bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Barbara M.
10/2012
5.0
plumbing
+ -1 more
We wouldn't use anyone else. We trust him and he has never done us wrong. He hasn't been out for 8-9 months but his wife runs the office and we recently spoke to her because we thought we were going to have to replace our kitchen sink faucet. She told us what to go get and how to take care of it ourselves. I didn't have to pay for it; you can't beat that.
Description of Work: Mr. Kay has been coming for about 25 years. He comes out for plumbing work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
NATALIE T.
09/2011
5.0
ceramic tile, plumbing, home remodeling
+ 1 more
He was excellent in all categories. He did a beautiful job on the tile work and the plumbing work was excellent. His carpentry work was also great. He was such a nice man to work with. You tell him your ideas and then he matches them with his and he's able to work out what you want. Everyone has admired the tile work and the work in general that he has done for me. He's very flexible and creative. Everything worked out perfectly.
Description of Work: He totally redid my bathroom; carpentry, plumbing, etc. He has also done other various plumbing jobs for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
NATALIE T.
01/2010
5.0
plumbing, home remodeling
+ 0 more
They did an absolutely magnificent job. John Kay was very professional and wonderful to work with. He works out of his home. We listened to each other’s suggestions and could come to a consensus. He did beautiful tile work and made all kinds of good suggestions. He also worked on a problem window. He was the only person out of all those who came and looked that had an idea of what to do. Everybody else had asked us to take out the window and redo it. He totally gutted our bathroom and redid it. He recommended different things for us and I was very pleased with it. He was also very conscientious and had cleaned up very beautifully everyday before he left. It seemed unreal. He was a superb workman and did almost everything himself. He was always right on time. We had some plumbing problems because we live in a very old house and he took care of that too without charging us anything extra for it. We would use KSM again at the drop of a hat. I have recommended them to a lot of people.
Description of Work: We used KSM for a complete bathroom remodeling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
JANE K.
08/2007
5.0
plumbing
+ -1 more
He is on my speed dail, he really knows what he is doing, and does not mess around when he comes to work for us.
Description of Work: Has taken care of our plumbing over the years.
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Service Categories
Plumbing,
Kitchen and Bath Remodeling,
Ceramic Tile
FAQ
KSM is currently rated 5 overall out of 5.
KSM accepts the following forms of payment: Check
No, KSM does not offer free project estimates.
No, KSM does not offer eco-friendly accreditations.
No, KSM does not offer a senior discount.
No, KSM does not offer emergency services.
No, KSM does not offer warranties.
KSM offers the following services: bath remodeling