The employees we worked with were marvelous, but the ordering process was awful. We have been in the process of a kitchen remodel for more than 40 days and they are the reason why. First, the cabinets were back ordered. Then they were back ordered a 2nd time. The appliances we had ordered, we were informed a week after purchase that they had been oversold and were not available. We had to go in a second time and pick NEW appliances and then those too were not available when they claimed they would be. They then rescheduled our delivery date twice before we finally received the items we'd ordered. The people were fabulous and the appliances are great, but the service behind the scenes, ordering through Home Depot, was awful.
Description of Work: Ordered cabinetry and appliances
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
3.0
Karen S.
05/2016
5.0
carpet installation
+ -1 more
They were very good.
Description of Work: They installed carpets for us.
Rating Category
Rating out of 5
Yes, I recommend this pro
Karen S.
05/2016
5.0
carpet installation
+ -1 more
They were great.
Description of Work: We purchased carpets from them.
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Service Categories
Appliance Sales and Installation,
Carpet Sales and Installation,
Home Automation,
Cabinet Making
FAQ
Home Depot is currently rated 4.3 overall out of 5.
No, Home Depot does not offer free project estimates.
No, Home Depot does not offer eco-friendly accreditations.