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HILLTOP COMPUTER SHOP

Computer Repair

About us

Providing IT Support to business and residential users.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Computer Repair IT Support for Small Businesses Cloud Computing Backup and Disaster Recovery New computer installations Data recovery Network Cabling 24/7 Helpdesk Network installation Server Repair

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

5.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Delia T.
07/2012
5.0
computer repair
  + -1 more
We called ahead. Brought only the PC box in. We picked it up the next day.
Description of Work: Our PC computer was not booting up. Hilltop ran a full diagnostic on the computer and found a minor problem which they fixed. They called me back when it was done. Took less than 24 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Eva D.
06/2012
5.0
computer repair
  + -1 more
We carried the computer into the shop on the afternoon of June 5, asking for a diagnosis. Since the diagnostic fee was only fifty dollars it seemed worthwhile even though we were quite pessimistic. Soon we received a telephone call with a modest repair estimate. We picked it up fully functional on June 7, even though we said we weren't in a particular hurry. All in all, a very pleasant experience.
Description of Work: Performed a remarkably prompt and professional repair of a computer that I had given up on in view of some long-standing problems. Repaired a loose cable that prevented the computer from recognizing the DVD drive; reinstalled Windows 7 and restored the data.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from HILLTOP COMPUTER SHOP
Thank you for your great review! We really appreciate it.

PAT K.
09/2011
5.0
computer repair
  + -1 more
All the data transferred except for the contacts in Outlook. The tech did not know how to do that but the Verizon tech figured it out. My experience with the people and companies that fix computers is that the hardware gets fixed but the tech usually doesn't know how to fix all of the software issues. The technician was prompt and courteous.
Description of Work: My 4 year old laptop was exhibiting signs that the hard drive was dying. I took it to Hilltop, they diagnosed it and then I took it back to Hilltop after I got a new laptop so they could transfer all the data. All the data transferred except for the contacts in Outlook. The tech did not know how to do that but the Verizon tech figured it out. My experience with the people and companies that fix computers is that the hardware gets fixed but the tech usually doesn't know how to fix all of the software issues.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from HILLTOP COMPUTER SHOP
Thanks for your review. We have taken your suggestions. Check out our new waiting area the next time you are in the neighborhood! Also, you will find that our new shop tech, Mike, is far more knowledgeable than Max when it comes to Outlook. Best Regards, Jim Turner Owner

John P.
08/2010
5.0
computer repair
  + -1 more
Hilltop has been servicing my husbands office and our home for three years now. Their professionalism and knowledge is beyond reproach. The fact that they can fix most problems online and most times same day is an invaluable service that we depend on. We have also bought our home PC, daughters lap top and all of the office work stations including an exchange server from them. We have come to rely on their expertise and it is a great feeling that they are always there. AAAA+++
Description of Work: Computer service, repair and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    4709 CHASE AVE, Bethesda, MD 20814

    Www.hilltopconsultants.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    HILLTOP COMPUTER SHOP is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 4:00 PM

    HILLTOP COMPUTER SHOP accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, HILLTOP COMPUTER SHOP does not offer free project estimates.
    Yes, HILLTOP COMPUTER SHOP offers eco-friendly accreditations.
    No, HILLTOP COMPUTER SHOP does not offer a senior discount.
    Yes, HILLTOP COMPUTER SHOP offers emergency services.
    Yes, HILLTOP COMPUTER SHOP offers warranties.
    HILLTOP COMPUTER SHOP offers the following services: Computer Repair IT Support for Small Businesses Cloud Computing Backup and Disaster Recovery New computer installations Data recovery Network Cabling 24/7 Helpdesk Network installation Server Repair

    Contact information

    4709 CHASE AVE, Bethesda, MD 20814

    Www.hilltopconsultants.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM