Approved Pro
American Deck & Patio
Deck and Porch Service, Patios, Pavers and Hardscaping Service,
About us
We design and build custom outdoor living spaces in natural wood, low maintenance materials, natural stone, and concrete pavers. We're fully licensed and insured. We have been in business since 1989 and have thousands of satisfied customers throughout the DC Metro Area. We are A+ Rated with the BBB and have won Angie's List Super Service Award for 6 years in a row. We do not offer staining, sealing, and cleaning services.
Business highlights
36 years of experience
Services we offer
Decks, patios, screened porches, walls, fences, roof top decks, outdoor kitchens & outdoor living spaces. WE DON'T OFFER STAINING, SEALING, or CLEANING SERVICES.
Services we don't offer
WE DON'T OFFER STAINING, SEALING, or CLEANING SERVICES, as well as small screen repairs.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- PayPal
- Financing Available
- Check
- Visa
- MasterCard
Our recent projects
- 30
Assorted photos uploaded by American Deck & Patio
Reviews
4.9178 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 4% | ||
| 1% | ||
| 1% | ||
| 1% |
Filter reviews by service
Showing 126-150 of 178 reviews
RIVKA G.
Jan 2015
Deck and Porch Service
The company always responded quickly to any concerns or problems, they really understood what we wanted, and they devised a way for us to keep our peacocks off the deck. Furthermore, the crew did excellent work, the price was fair, and they didn't leave behind a mess after finishing the project.
Ernest H.
Jan 2015
Deck and Porch Service
The process got off to a bit of a rocky start. I contacted the company to request an estimate and didn't hear back from anyone for several days. I received a call back maybe a week or two after submission, and the woman with whom I spoke apologized for the delay and let us know that she simply missed our request. We weren't in a real big hurry and things happen, so it wasn't a huge red flag for us, but was something to take note of while considering if they were a good fit.
Once we established contact with Andy, things flowed efficiently and professionally. The estimate occurred on time as planned (actually I think he may have been a little early), and all documents and options were explained thoroughly and provided in a timely manner. We weighed our options and decided to go with them because of their thoroughness in the estimate and the way they've handled their negative reviews on Angie's List. We could have gone a little cheaper, but the price was right for quality work and materials.
It took a little over a month from accepting the bid to getting the finished product, but this was the fault of our HOA, not AmDeck. It took almost 3 weeks to get approval for a deck that pretty much mirrored what it would be replacing. This wasn't due to anything with the work being done, but rather the inaction of the HOA. After numerous phone calls and emails from us to the HOA over the span of 2 weeks, Andy reached out to the HOA and got both a response and approval within a matter of HOURS. This is important because our city requires an acceptance letter from the HOA before it will issue a permit to build, so this literally held up the entire project. Once we got the permit, it took 5 days to get the deck completed, which was the amount of time estimated to complete the project. The crew actually could have completed it in 4 days had they not needed to take a day to finish another project. This absence caused a bit of concern because they had been there 3 days in a row and had made considerable progress, but didn't show up on the 4th day. We unfortunately didn't know this would happen ahead of time and were concerned/anxious because we were very excited to see the progress the crew was making each day, and then they weren't there, which is behavior we had heard from a couple horror stories from other contractors that ended up in law suits. We contacted Andy to sort this out and it turned out he wasn't aware the crew wasn't on site that day. He spoke with the crew manager and found out that he made the call to use the day to make progress on a different job since they had gotten so far so quickly on ours, but that they would definitely be there on day 5 along with Andy to finish it up. Again, this wasn't a big deal because they did have 5 days to complete the project, but it was part of the journey. They did show up bright and early the next day and finished as expected.
We are extremely happy with the finished product. AmDeck does a picture frame to enclose the decking so that it isn't just a run of boards. It's a very nice touch that adds a bit of subtle flair, and people who have seen the deck have definitely noticed itt. The crew was extremely clean in their work each day and left the patio underneath the deck in immaculate condition when the project was done. We will absolutely use them if we pursue any further patio work and will recommend them to anyone who needs to have their deck done.
Once we established contact with Andy, things flowed efficiently and professionally. The estimate occurred on time as planned (actually I think he may have been a little early), and all documents and options were explained thoroughly and provided in a timely manner. We weighed our options and decided to go with them because of their thoroughness in the estimate and the way they've handled their negative reviews on Angie's List. We could have gone a little cheaper, but the price was right for quality work and materials.
It took a little over a month from accepting the bid to getting the finished product, but this was the fault of our HOA, not AmDeck. It took almost 3 weeks to get approval for a deck that pretty much mirrored what it would be replacing. This wasn't due to anything with the work being done, but rather the inaction of the HOA. After numerous phone calls and emails from us to the HOA over the span of 2 weeks, Andy reached out to the HOA and got both a response and approval within a matter of HOURS. This is important because our city requires an acceptance letter from the HOA before it will issue a permit to build, so this literally held up the entire project. Once we got the permit, it took 5 days to get the deck completed, which was the amount of time estimated to complete the project. The crew actually could have completed it in 4 days had they not needed to take a day to finish another project. This absence caused a bit of concern because they had been there 3 days in a row and had made considerable progress, but didn't show up on the 4th day. We unfortunately didn't know this would happen ahead of time and were concerned/anxious because we were very excited to see the progress the crew was making each day, and then they weren't there, which is behavior we had heard from a couple horror stories from other contractors that ended up in law suits. We contacted Andy to sort this out and it turned out he wasn't aware the crew wasn't on site that day. He spoke with the crew manager and found out that he made the call to use the day to make progress on a different job since they had gotten so far so quickly on ours, but that they would definitely be there on day 5 along with Andy to finish it up. Again, this wasn't a big deal because they did have 5 days to complete the project, but it was part of the journey. They did show up bright and early the next day and finished as expected.
We are extremely happy with the finished product. AmDeck does a picture frame to enclose the decking so that it isn't just a run of boards. It's a very nice touch that adds a bit of subtle flair, and people who have seen the deck have definitely noticed itt. The crew was extremely clean in their work each day and left the patio underneath the deck in immaculate condition when the project was done. We will absolutely use them if we pursue any further patio work and will recommend them to anyone who needs to have their deck done.
Christopher D.
Dec 2014
Deck and Porch Service, Patios + 1 more
We contacted American Deck and Patio to get a quote to rebuild our deck surface and handrails and create a dry zone for the underneath patio. Andy came to our home for a quote, right on schedule, and wrote up a quote comparable to another well-rated Angie's List deck company. We went with Andy because he was willing to draft a full quote when visiting when he knew we were collecting other quotes, while the other firm just gave a rough estimate and then e-mailed their quote later. Andy also suggested ways to slightly lower the price, while still completing the project we wanted.
The new deck surface and handrails and water-proofing system took just over a week to complete and looked great. The one problem was the waterproofing system (Dek-drain) leaked. A quick call and the crew came back to repair the leaks; except the repair didn't work and a new leak developed. Two more attempts were made to fix the leaks that were unsuccessful. Apparently this water system works better on new construction that being retrofitted onto an existing deck structure. To AD&P's credit, they offered us either a discount or to place different water diversion system that looks more like a ceiling over the patio to stop the leaks. We went with the other system and the patio now is dry in the rain and looks like it has a white ceiling. We appreciate that the company kept working with us until we were happy with the outcome and have received many favorable reviews from our neighbors on how the new deck looks.
The new deck surface and handrails and water-proofing system took just over a week to complete and looked great. The one problem was the waterproofing system (Dek-drain) leaked. A quick call and the crew came back to repair the leaks; except the repair didn't work and a new leak developed. Two more attempts were made to fix the leaks that were unsuccessful. Apparently this water system works better on new construction that being retrofitted onto an existing deck structure. To AD&P's credit, they offered us either a discount or to place different water diversion system that looks more like a ceiling over the patio to stop the leaks. We went with the other system and the patio now is dry in the rain and looks like it has a white ceiling. We appreciate that the company kept working with us until we were happy with the outcome and have received many favorable reviews from our neighbors on how the new deck looks.
Response from American Deck & Patio
"[removed member name], Thank you for good review and your patience during the project to get it right. Please call or email if you have any issues. And thank you for the referrals."
FREDDI B.
Dec 2014
Deck and Porch Service, Patios + 1 more
I first Contacted Steve at AD&P, and he was courteous on the phone. The conversation just felt right!! We scheduled a consultation at which time Steve came to my property, and looked at the scope of work. He was attentive, and was actively listening to my concerns, and my design ideas. Within a week, he had a proposal ready. We met again to go over the design scheme, choose materials, and the rest is history. The workers arrived early on day one, and the project moved along quickly. The contract explained every step of the process as it was to proceed, and it went exactly as scripted. The craftsmanship is impeccable. My only complaint was that I didn't get to really break it in before the weather changed, and we were getting our first inch of snow!!!
I have nothing but rave reviews for AD&P. The project manager (Steve) sent text messages, pictures of the work, emails and voice mails as I had to make multiple emergency trips out of town during the 3 week project.
I would highly recommend this provider to anyone that wants quality work, excellent craftsmanship, and a project to be completed as promised!!
Keep up the great work American Deck and Patio (Steve specifically).
Can't wait for a spring-time BBQ!!
I have nothing but rave reviews for AD&P. The project manager (Steve) sent text messages, pictures of the work, emails and voice mails as I had to make multiple emergency trips out of town during the 3 week project.
I would highly recommend this provider to anyone that wants quality work, excellent craftsmanship, and a project to be completed as promised!!
Keep up the great work American Deck and Patio (Steve specifically).
Can't wait for a spring-time BBQ!!
Charles T.
Nov 2014
Deck and Porch Service
unknown
Ruby H.
Nov 2014
Deck and Porch Service, Patios
We contacted American Deck and Patio to demolish and rebuild a small deck attached to our second story master bedroom. I cannot s
ay enough positive things about them. Prior to selecting them, we investigated two other companies. We decided on American Deck and Patio because after speaking with Sean Conway, the owner, and Steve Schultz, our project manager, we were confident the job would be completed well. They listened to what we wanted and advised us on the best way to achieve it. The job was able to be started in a timely manner, which was very convenient for us. The entire project was completed in less than a week and we are beyond pleased with the work done.A large part of the reason we are so happy about our project's outcome is the amount of professionalism and customer service that was shown. My husband who is a retired contractor, spent alot of time conversing with Steve and was impressed by his knowledge and management skills. Steve further impressed us by coming to check on employee work and ensure that the project was done correctly. The job followed the agreed upon project scope because of his involvement. The workers for our project were amazing as well. They were diligent, organized, and worked at a fast steady pace while being respectful and polite.Communication with this company was easy as well. Even though our job was relatively small, we were treated like we were their largest, most important client.
Sean, the owner, is very personable and a delight to work with. Considering the demand for the company,it was great to have such access to the owner. Some other reviews mention that they had difficulty getting in contact with the company about their ongoing work, but that was never the case with us. We were very fortunate to find this company and have a completed job that exceeded expectations. Sean's company is an exemplar for anyone considering starting a business, as well as those already in existence.
Nan D.
Oct 2014
Deck and Porch Service, Patios + 5 more
American Deck & Patio did a stellar job from my first meeting with owner Sean right through the entire construction process of building my new deck and screened porch. The end result is an outdoor living space that is magazine showpiece beautiful. I am super impressed with the quality of the workmanship and materials, as well as with the professionalism and attention to detail demonstrated by Sean and construction foreman Joe.
Before choosing American Deck & Patio, I spent substantial time researching contractors, obtaining estimates, and contacting and visiting references. Sean's proposal was the most thorough and well-presented of those I received. Pricing was excellent. Sean worked with me through several meetings and phone calls to custom design a deck and screened porch that would best satisfy my needs and desires while staying within my budget. He presented multiple options and suggestions, and offered insights regarding the advantages and disadvantages of various choices. Sean's knowledge, experience, his excellent communications skills, as well as his thorough answers to my several thousand questions were very helpful throughout the process. Sean was project manager from start to finish.
The project involved building an open deck and a larger enclosed screened porch at a second story level on the back of my house. A new patio door was installed in an opening that had to be created in the dining room wall to allow access to the screened porch. The porch included a lighted ceiling fan, several electrical outlets and a finished ceiling. Under the deck, a ceiling fan and under-deck drainage system with ceiling was installed.
The construction crew, consisting of foreman Joe and carpenters John and Mike, was awesome! They arrived on time each day. Joe kept me fully apprised regarding work plans, county inspections, various issues, and coordinated with me regarding my schedule whenever necessary. He was courteous, professional, attentive to detail, and very easy to communicate with. The crew was hardworking and their workmanship reflected their strong work ethic. Joe did a fabulous job creating the opening in my dining room wall and installing the new patio door - very neat work and the door works great.
Construction started several weeks late due to delays at a previous construction project. Construction of my project took five weeks. There were issues with the electrical subcontractor who did not show up when scheduled and then could not be reached by phone for a time. Delays in rescheduling the electrical work caused a slight delay in completion of my project. However, these were minor inconveniences that did not affect the overall quality or beauty of the final result.
Overall, I absolutely love my new outdoor living space - it is gorgeous! I highly recommend American Deck & Patio for creation of beautiful, high-quality, custom-designed outdoor living areas. Sean and his team are among the best contractors I have ever worked with. They have earned my trust.
Before choosing American Deck & Patio, I spent substantial time researching contractors, obtaining estimates, and contacting and visiting references. Sean's proposal was the most thorough and well-presented of those I received. Pricing was excellent. Sean worked with me through several meetings and phone calls to custom design a deck and screened porch that would best satisfy my needs and desires while staying within my budget. He presented multiple options and suggestions, and offered insights regarding the advantages and disadvantages of various choices. Sean's knowledge, experience, his excellent communications skills, as well as his thorough answers to my several thousand questions were very helpful throughout the process. Sean was project manager from start to finish.
The project involved building an open deck and a larger enclosed screened porch at a second story level on the back of my house. A new patio door was installed in an opening that had to be created in the dining room wall to allow access to the screened porch. The porch included a lighted ceiling fan, several electrical outlets and a finished ceiling. Under the deck, a ceiling fan and under-deck drainage system with ceiling was installed.
The construction crew, consisting of foreman Joe and carpenters John and Mike, was awesome! They arrived on time each day. Joe kept me fully apprised regarding work plans, county inspections, various issues, and coordinated with me regarding my schedule whenever necessary. He was courteous, professional, attentive to detail, and very easy to communicate with. The crew was hardworking and their workmanship reflected their strong work ethic. Joe did a fabulous job creating the opening in my dining room wall and installing the new patio door - very neat work and the door works great.
Construction started several weeks late due to delays at a previous construction project. Construction of my project took five weeks. There were issues with the electrical subcontractor who did not show up when scheduled and then could not be reached by phone for a time. Delays in rescheduling the electrical work caused a slight delay in completion of my project. However, these were minor inconveniences that did not affect the overall quality or beauty of the final result.
Overall, I absolutely love my new outdoor living space - it is gorgeous! I highly recommend American Deck & Patio for creation of beautiful, high-quality, custom-designed outdoor living areas. Sean and his team are among the best contractors I have ever worked with. They have earned my trust.
Diderik V.
Oct 2014
Deck and Porch Service
They did a great job. They delivered what they said they would. They were nice and worked well. There were a few issues that arose after a year that surprised me but I have yet to follow up with them.
CHERYL G.
Oct 2014
Deck and Porch Service, Patios
There were a few delays in starting the project. The quality of their work was excellent. Andy Lombardo was who I worked with to design the patio, it is beautiful and I love it. Their carpenters were great. The electrical subcontractor they had did not show up when they were supposed to and did not properly complete the work. He had to come back twice and I had to keep calling them directly to get them to finish the job. In the end I love the porch and the work that was done.
U D.
Oct 2014
General Remodeling
The service was fine. They were pretty flexible in considering different designs for the balcony. They worked with us to find the most cost effective solution for our issues.
Michelle P.
Oct 2014
Deck and Porch Service, Screen repair + 1 more
unknown
Aaron R.
Oct 2014
Deck and Porch Service
From the start it was clear American Deck and Patio (AD&P) was very interested in the job and looked forward to working on a project of this size. Their price was competitive given the scale of the project and challenges of working in such a confined space but it was their straightforward no-nonsense approach to everything and numerous other nearby projects that really sold us on their services. Sean took a great amount of time to explain to us the process involved and the challenges we might encounter along the way. He was also very open about other projects he had bookending this effort and how weather, inspections, etc could play into the timing of everything. Any time a small issue or problem came up, he made it a point to come by the house personally and meet me to walk through everything.
Joe was the foreman on our project and was very personable, skilled, and open to feedback / questions along the way. His crews conducted themselves very professionally and always tried to take good care of our home, roofs, yard, etc. Any issue I ever brought up, Joe was quick to take a detailed look and work through a solution.
Overall, this was an incredibly good construction experience (I have had some very bad ones) and I would not hesitate to recommend AD&P to my friends and neighbors... in fact, I already have on at least two occasions. Our friends and family are incredibly impressed by the decks and the build quality of what AD&P produced.
Joe was the foreman on our project and was very personable, skilled, and open to feedback / questions along the way. His crews conducted themselves very professionally and always tried to take good care of our home, roofs, yard, etc. Any issue I ever brought up, Joe was quick to take a detailed look and work through a solution.
Overall, this was an incredibly good construction experience (I have had some very bad ones) and I would not hesitate to recommend AD&P to my friends and neighbors... in fact, I already have on at least two occasions. Our friends and family are incredibly impressed by the decks and the build quality of what AD&P produced.
Christopher R.
Sep 2014
Deck and Porch Service
We got three bids on the project and not only was Sean's the best price it was also the most comprehensive. We are currently living out of state and renting our house so I did not meet Sean in person. He went to the house for his evaluation then called and we discussed it over the phone. He gave a very detailed explanation of his recommendations and provided pictures of what to expect of the finished product. He was able to get us on the schedule very quickly- just the week after we signed the contract. Our tenants had nothing but good things to say about the crew that performed the work. The foreman made an excellent observation that one of the existing concrete footers was insufficient and needed to be replaced along with one of the support posts that on initial observation didn't appear to be a problem. So what was supposed to be more of a refurbishment turned into a rebuild. Remarkably we were not charged extra for these fixes that were not anticipated. Despite the extra work they were still able to finish the product on time and the result is fantastic! The pictures look great and our tenants are very happy with the results. Steve was very responsive and kept me updated with emails and pictures while the work was being completed. Mia was great to work with from the office perspective. They use intuit for electronic payment because we weren't there in person to give them a check. This facilitated the payment process and was very easy to use. All in all we were very satisfied with Sean and the work that was done. I would recommend them without reservation! Sean is very detailed and thorough and his team really delivers. We look forward to working with Sean in the future on other outdoor projects.
Andrew L.
Sep 2014
Deck and Porch Service
Other than delays due to weather and an unexpected family emergency, the project was done in a timely manner. Sean provided the most comprehensive review of options of any of the contractors that bid on the project. He also gave great advice concerning my dealings with the homeowners association, which can be difficult to deal with at times. I received 3 bids, all within $100 of each other, but Sean made me feel as if he really wanted my business, and that, along with his knowledge, tipped the scales in his favor.
The tear down of the old deck went quickly and, except for the delays mentioned above, the building of the new deck was fairly quick. They also took care of getting the proper permits and inspections. The deck is beautiful and is I don't think will ever have issues with the stability as the posts are solidly in the ground (I think even deeper than the old posts). Also, American Deck offers a 5 year warranty on the structure and workmanship, where most companies only offer 1 year. I would definitely recommend American Deck & Patio for any deck needs.
Response from American Deck & Patio
"Thank you for your kind words. We appreciate your trust in our services and hope you will enjoy the new deck for years and years to come. It was a nice deck that hopefully will start a trend in your neighborhood as there are many, many decks that could use a makeover. All the best! Sean Conway"
Lawrence F.
Sep 2014
Deck and Porch Service, Patios + 3 more
Unexpectedly happy with results. In our area (Washington, DC) we were getting quotes of $65k and up for a project of this size with low maintenance materials. Sean Conway of Am Deck was our contractor and his DC team were skilled and we had daily contact with them. Sean was able to offer us a much lower price for several reasons I think: 1) he only builds decks, porches, and outdoor project (mostly decks and porches I think), so his teams have the whole process streamlined, and are familiar with time-saving, and quality- improving building techniques; 2) he offers a 10% discount for winter builds if you close the deal sometime in November; 3) he was able to identify areas where we could save on materials, and honestly explained the quality differences - e.g. we wanted all low maintenance materials, but that made the project too expensive. Sean suggested low-maintenance decking, because the horizontal surfaces get more water and sunlight, and pressure treated wood for vertical ballisters, which get less exposure and which we planned to stain; 4) he suggested a retail version of Azek Decking which was the same as the Pro Version, but much cheaper. Only difference was fewer custom colors, but that wasn't a problem for us; and 5) he uses his own "Expediter Inspector," so each project phase is approved within a day, not within 1-2 weeks using the City Inspectors. (This is a legal method in DC)
Sean encourages daily contact because it allows errors to be fixed before other parts get built, which might make error correction impossible. Sean also spent a lot of time, pre-contract, going over options, making suggestions, and providing explanations. He clearly loves building porches and decks, and he is committed to satisfying his customers. He was also flexible with timing. Even though he had contracts backed up, he agreed to stop work for 2 weeks once the porch and deck was built, to give us time to stain before putting up the screens, gutters, and final touches.
The end result is fantastic. The back of our house used to be a 2 story, straight line of red bricks. Now we have an A-Frame Roof on the back of the house, with lots of architectural variation. Plus the porch provides fantastic views of our backyard, is private, and has become the main attraction of the house.
Things to note: DC Zoning and Construction Approvals are very arbitrary. Sean can handle the arbitrariness of construction approval, but does not get involved in DC Zoning Approvals or Exemptions. In our case, that meant hiring an architect to get the approval that the zoning was in order. This added about $1,500 to our project. Also, once the project gets going, Sean mostly works through his on-site construction team to approve changes or correct mistakes as a first step. If that fails to satisfy, it will be easier to contact him directly, since he will have discussed the issue with his crew and will understand the issue better than if you contact him for each little thing.
Sean encourages daily contact because it allows errors to be fixed before other parts get built, which might make error correction impossible. Sean also spent a lot of time, pre-contract, going over options, making suggestions, and providing explanations. He clearly loves building porches and decks, and he is committed to satisfying his customers. He was also flexible with timing. Even though he had contracts backed up, he agreed to stop work for 2 weeks once the porch and deck was built, to give us time to stain before putting up the screens, gutters, and final touches.
The end result is fantastic. The back of our house used to be a 2 story, straight line of red bricks. Now we have an A-Frame Roof on the back of the house, with lots of architectural variation. Plus the porch provides fantastic views of our backyard, is private, and has become the main attraction of the house.
Things to note: DC Zoning and Construction Approvals are very arbitrary. Sean can handle the arbitrariness of construction approval, but does not get involved in DC Zoning Approvals or Exemptions. In our case, that meant hiring an architect to get the approval that the zoning was in order. This added about $1,500 to our project. Also, once the project gets going, Sean mostly works through his on-site construction team to approve changes or correct mistakes as a first step. If that fails to satisfy, it will be easier to contact him directly, since he will have discussed the issue with his crew and will understand the issue better than if you contact him for each little thing.
Response from American Deck & Patio
"Thank you very much for the comprehensive review and posting regarding our work. The porch job came out beautifully and certainly is a nice addition to the home. How it sits up among the tree canopy really creates a cozy, private retreat. Just to note....our warranty is for five years.....still one of the strongest warranties one will find in our industry and should give people peace of mind regarding our construction techniques and build approach. Secondly, our Winter Discount is 5% and it starts on Thanksgiving and ends on Valentines Day. It should be noted that our Winter Discount cannot be used with any other discount offer, ie Angie's List. In fact, these are the ONLY two discounts our company offers...only Angie's List customers can take advantage of a discount on our services throughout the year....and we only discount our services during our 'slow' period...which hasn't been very slow these past few years....thankfully. Again, I am very happy with how the project turned out....and I am very happy you feel the same. All the best and enjoy if for next 25-30+ years! Sean Conway"
Ronald M.
Aug 2014
Deck and Porch Service, Sunrooms and Patio Enclosures + 1 more
Andy Lombardo, the lead contractor representative on our project, proved to be inventive about design issues and willing to listen to our concerns, ideas, and questions. American Deck and Patio provided a clear, detailed proposal and budget. The contractor's bid was in the middle of those submitted. Worked started within ten days of contract signing; the work crew worked long hours each day and were professional and neat in their work and treatment of our backyard. the basic deck was completed in ten days ;the screen porch with its complicated roof was completed in an additional two week days. The construction crew, as well as the key electrical sub-contractor, were professional, very tidy, and solicitous of our preferences and needs. As we made minor tweaks, we never once heard, "it is not in the contract."With the usual delays from suppliers and time-outs for county inspectors they finished this large and complicated job within four weeks. The final impression is of an integrated deck/porch (not an add-on); construction and final trim quality is excellent. We would not hesitate to recommend them to others.
Lynn F.
Jul 2014
Deck and Porch Service
The job took several weeks starting with the tearing down and removal of the old deck and then the laying of new footers
and foundation. As the deck is multi-level it took some time to finish the steps and the trellis that had been a feature
of the old deck. There were a few minor details that needed to be addressed at completion but the crew was there the next day to fix them.
Ivan, the foreman, and his crew were professional did a great job.
and foundation. As the deck is multi-level it took some time to finish the steps and the trellis that had been a feature
of the old deck. There were a few minor details that needed to be addressed at completion but the crew was there the next day to fix them.
Ivan, the foreman, and his crew were professional did a great job.
Sara S.
Jul 2014
Deck and Porch Service
Our project took a while to reach 100% completion, but it is now finished and it looks great. We initially chose American Deck & Patio because their bid on the work seemed the most "solid". Andy, who provided us with the estimate, was very calm, straightforward, and down to earth. Other companies who bid on the work gave very similar prices, but their representatives seemed a bit more like salesmen, which is always worrisome to me. Their warantees on the work (1 or 2 years) were also less attractive than the one offered by American (5 years).
The work hit a few snags along the way. A few of the Fiberon decking boards were damaged at some point prior to the completion of the deck. I mentioned this to Andy, and they were replaced, without any cost to me. The drysnap system, which probably would have been fine in most situations, wasn't initially up to handling the very large amount of water that falls in the big rainstorms that sometimes pass over our home, and there was some leaking. Andy and his crews made several return visits after all the other work was completed to fine-tune the drysnap system until all of the leaking issues were alleviated. Once again, there was no cost to me.
Having done a little past work in the construction world myself, I know that not everything always goes according to plan. Even good companies have things go wrong sometimes. But good companies, like this one, also keep coming back and putting in the effort until everything is made right.
The work hit a few snags along the way. A few of the Fiberon decking boards were damaged at some point prior to the completion of the deck. I mentioned this to Andy, and they were replaced, without any cost to me. The drysnap system, which probably would have been fine in most situations, wasn't initially up to handling the very large amount of water that falls in the big rainstorms that sometimes pass over our home, and there was some leaking. Andy and his crews made several return visits after all the other work was completed to fine-tune the drysnap system until all of the leaking issues were alleviated. Once again, there was no cost to me.
Having done a little past work in the construction world myself, I know that not everything always goes according to plan. Even good companies have things go wrong sometimes. But good companies, like this one, also keep coming back and putting in the effort until everything is made right.
Response from American Deck & Patio
"Thank you the positive review. This job presented some challenges that we were able to resolve after a few tries. Your patience was appreciated. Every job is unique and sometimes things happen that are unexpected. It is our job to deal with those problems and find solutions. Every problem is a new opportunity to learn and execute a solution."
Rebecca H.
Jul 2014
Deck and Porch Service, Patios + 1 more
The contractor (Sean) worked with us to design our sunroom and patio. It was an unusual design which benefited from his experience and imagination, and he had good suggestions for materials. Some changes we made to accommodate codes made the result more interesting. The crews worked very hard (including a couple of weekends), and to a high standard of quality. They had to sink footers, lay a deck, build a frame, some walls with siding, and a fair amount of roofing. Electrical work was subcontracted.
This was a large multi-month project, subject to several delays because of waiting for permits, weather, and deliveries, I don't think AmDeck staff was responsible for more than a couple of the extra days, in spite of having other projects in parallel; the scheduling is an example of their professionalism. The price was not low, but the result is a prominent part of our home and we are happy with it.
This was a large multi-month project, subject to several delays because of waiting for permits, weather, and deliveries, I don't think AmDeck staff was responsible for more than a couple of the extra days, in spite of having other projects in parallel; the scheduling is an example of their professionalism. The price was not low, but the result is a prominent part of our home and we are happy with it.
Response from American Deck & Patio
"Thank you very much for the kind words. They mean a lot to me and our entire team at American Deck and Patio. The county zoning setbacks created some unique challenges and 'work arounds' for us to get this project in and attached to your home. In the end, the room turned out beautifully...the patio as well. I am glad you asked about expanding the patio footprint out in the yard as larger size was more congruent with the overall project. I also appreciate your patience as we worked on this project through the winter (a nasty, cold, wet snowy winter as well), dealing with weather and material delays. The window company was especially challenging for us as we worked through their comedy of errors. In the end, it's a beautiful addition to your home and one all of us at American Deck and Patio are very proud of delivering to you. Sean Conway"
Robert W.
Jun 2014
Deck and Porch Service
We have lived in this house since Jan. 1984. In June of that year we had a 12 x 20 deck with a gazebo-style framework along the back of our house. The old deck had run its course and needed replacing, after 30 years of much use.
We got 4 estimates for building the deck, all from companies with high rankings on Angies List. Andy from AD &P came by, and although his was not the lowest bid (nor was it the highest), we chose AD &P because they seemed the most knowledgeable of all 4 companies that came by and most ready to meet our needs. They also included the soffit repair in the estimate, which most of the other companies did not include. They were also the quickest to provide a written estimate -- then and there at the end of the visit, along with lots of helpful information about the company.
The old deck was built on top of a concrete patio. AD & P took a look underneath and determined that the footing of our old deck was in good condition and could serve as the foundation for our new deck. We did not want our new deck to have the gazebo-style framework, and AD &P said that their estimate would include replacing the vinyl siding soffit below our roof from which our old framework jetted out.
They said the work would take 3-5 days. We said that we wanted pressure-treated wood rather than the more expensive composite, since it is in our plans to move soon anyway,and they based their estimate on pressure-treated wood. . The only composite that is used in all decks is for the upper horizontal part of the parapets, so as to avoid splintering. AD &P indicated that they would build the new deck according to the codes that have been promulgated in the years since our old deck was built and showed us what the required changes would be.
On June 2 they told us that they could start on June 23. We signed with them and put down a 1/3 down payment. The following g week they called and said that due to an unexpected opening, they could start building the deck the next day. The next day their demolition crew came and took apart the old deck. A trucker delivered a container to our driveway to hold the demolished wood pieces. The next day they started building the new deck. The workers were AD&P employees (not sub-contractors). They worked quickly for the rest of the week, and the total deck was finished in 4-5 days. The 2nd payment was made when work started, and the 3rd and final payment was made after the work was completed.
This was a total non-hassle project. AD & P obviously takes great pride in hiring skilled professional workers and in providing the utmost in quality workmanship. We were also given some suggestions on the brand of sealant to apply and on preparing the deck for sealing.
Over the past 30 years we have had many, many contractors work on our house,both within and without, and I can without hesitation that that AD & P is one of the best companies that we have worked with. I would certainly use them again, and I have already recommended to friends to use this company for their own deck projects. If I were giving a grade, I'd give them an A++++
We got 4 estimates for building the deck, all from companies with high rankings on Angies List. Andy from AD &P came by, and although his was not the lowest bid (nor was it the highest), we chose AD &P because they seemed the most knowledgeable of all 4 companies that came by and most ready to meet our needs. They also included the soffit repair in the estimate, which most of the other companies did not include. They were also the quickest to provide a written estimate -- then and there at the end of the visit, along with lots of helpful information about the company.
The old deck was built on top of a concrete patio. AD & P took a look underneath and determined that the footing of our old deck was in good condition and could serve as the foundation for our new deck. We did not want our new deck to have the gazebo-style framework, and AD &P said that their estimate would include replacing the vinyl siding soffit below our roof from which our old framework jetted out.
They said the work would take 3-5 days. We said that we wanted pressure-treated wood rather than the more expensive composite, since it is in our plans to move soon anyway,and they based their estimate on pressure-treated wood. . The only composite that is used in all decks is for the upper horizontal part of the parapets, so as to avoid splintering. AD &P indicated that they would build the new deck according to the codes that have been promulgated in the years since our old deck was built and showed us what the required changes would be.
On June 2 they told us that they could start on June 23. We signed with them and put down a 1/3 down payment. The following g week they called and said that due to an unexpected opening, they could start building the deck the next day. The next day their demolition crew came and took apart the old deck. A trucker delivered a container to our driveway to hold the demolished wood pieces. The next day they started building the new deck. The workers were AD&P employees (not sub-contractors). They worked quickly for the rest of the week, and the total deck was finished in 4-5 days. The 2nd payment was made when work started, and the 3rd and final payment was made after the work was completed.
This was a total non-hassle project. AD & P obviously takes great pride in hiring skilled professional workers and in providing the utmost in quality workmanship. We were also given some suggestions on the brand of sealant to apply and on preparing the deck for sealing.
Over the past 30 years we have had many, many contractors work on our house,both within and without, and I can without hesitation that that AD & P is one of the best companies that we have worked with. I would certainly use them again, and I have already recommended to friends to use this company for their own deck projects. If I were giving a grade, I'd give them an A++++
Response from American Deck & Patio
"Thank you for the positive and extensive review. I'm glad would could exceed you expectations and deliver a high quality deck for you to enjoy. Thank you for being an American Deck & Patio client. Sincerely, Andy Lombardo"
Adam S.
Jun 2014
Deck and Porch Service, Fencing Service
We decided to use Sean, even though he was the most expensive estimate, because he was very thorough with the details of our project. He was also very eager to start the work. From the very beginning we started to feel like we were bothering him with our additional questions or when something changed the project start date. We were one week late in getting our backyard ready for the fence as a dumpster we ordered to remove some debris and dirt never showed up. It also rained for 3 days straight and delayed the project. Both of these events led to a very unprofessional phone call from Sean indicating he was dropping the wood off no matter what and this project needed to get going because he was losing time to work on other projects.
When we wanted to deviate slightly from the original design, Sean called it "off contract" and would get very stressed out. These deviations saved Sean money and some of them were out of our control. For example, he brought the wrong size of wood as we asked for an 8 ft fence and they brought 6 ft panels. We needed to lower the number of stairs to be installed based on the grade of the backyard; this actually saved Sean money because it was less work and less wood. He did not like the changes, said WE were difficult to work with.
I want to note that his subcontractors Joe and John were extremely professional, polite and punctual.
At the end of the project, Sean's team left the extra wood and concrete on the sidewalk, which we repeatedly warned him would get stolen and that we could get fined for dumping. It rained and the concrete bags and debris turned into a soggy mess that we cleaned up. We called to tell Sean once again that someone needed to pick the wood up and he sent us a 5 page email telling us to "f" off and then asked us to tape the final check to our backdoor so he could pick it up. Really?!?!?
Here are some excerpts:
I found managing your project to be challenging. There seemed to be a lot of deviation from what we contracted for. I wanted to see that we made you happy...and went out of my way, as did Joe, to work with you on things that were not detailed on the contract. That's a two-way street. I am now working on my twentieth contract, with another 30 or so proposals out there. I rely on these working documents to convey to me what the customer is expecting from me when I go to manage and install the project. There is no way I am going to have any sort of recall other than what I have put into my contract. And I know my contracts are very detailed...it's one of the reasons I land so much business. I would bet my contract was more detailed than many of the others you received. And if it wasn't detailed to your liking, I never heard of it. Every customer thinks there project is the most important one out there and they really don't give a D...about anyone else's project but their own. And most don't like excuses.
This is the City. It's not the 'burbs. The challenges of working in the City are 100-fold more challenging than in the 'burbs. It's easier for the lumber yard to get in and out in the 'burbs, there's more space, there's more storage, there's more co-existence and less theft, and so on, and so on.
So, yes, I would like to pick up the check tomorrow...and not meet you in the City on a Friday night after 5:00pm. I firmly believe everything I have done and conveyed has demonstrated what type of contractor I am and the service we attempted to provide to you. I would like to think our actions have given you no pause. I will look to copy and paste your gate concerns to Joe and see that he follows up with you via phone call so we can see that this is addressed. He would be better equipped to discuss these concerns.
The fence looks good but there are some kinks that we are still not happy about. It is leaning in certain areas and the gate hardware is cheap and the gates wont latch.
When we wanted to deviate slightly from the original design, Sean called it "off contract" and would get very stressed out. These deviations saved Sean money and some of them were out of our control. For example, he brought the wrong size of wood as we asked for an 8 ft fence and they brought 6 ft panels. We needed to lower the number of stairs to be installed based on the grade of the backyard; this actually saved Sean money because it was less work and less wood. He did not like the changes, said WE were difficult to work with.
I want to note that his subcontractors Joe and John were extremely professional, polite and punctual.
At the end of the project, Sean's team left the extra wood and concrete on the sidewalk, which we repeatedly warned him would get stolen and that we could get fined for dumping. It rained and the concrete bags and debris turned into a soggy mess that we cleaned up. We called to tell Sean once again that someone needed to pick the wood up and he sent us a 5 page email telling us to "f" off and then asked us to tape the final check to our backdoor so he could pick it up. Really?!?!?
Here are some excerpts:
I found managing your project to be challenging. There seemed to be a lot of deviation from what we contracted for. I wanted to see that we made you happy...and went out of my way, as did Joe, to work with you on things that were not detailed on the contract. That's a two-way street. I am now working on my twentieth contract, with another 30 or so proposals out there. I rely on these working documents to convey to me what the customer is expecting from me when I go to manage and install the project. There is no way I am going to have any sort of recall other than what I have put into my contract. And I know my contracts are very detailed...it's one of the reasons I land so much business. I would bet my contract was more detailed than many of the others you received. And if it wasn't detailed to your liking, I never heard of it. Every customer thinks there project is the most important one out there and they really don't give a D...about anyone else's project but their own. And most don't like excuses.
This is the City. It's not the 'burbs. The challenges of working in the City are 100-fold more challenging than in the 'burbs. It's easier for the lumber yard to get in and out in the 'burbs, there's more space, there's more storage, there's more co-existence and less theft, and so on, and so on.
So, yes, I would like to pick up the check tomorrow...and not meet you in the City on a Friday night after 5:00pm. I firmly believe everything I have done and conveyed has demonstrated what type of contractor I am and the service we attempted to provide to you. I would like to think our actions have given you no pause. I will look to copy and paste your gate concerns to Joe and see that he follows up with you via phone call so we can see that this is addressed. He would be better equipped to discuss these concerns.
The fence looks good but there are some kinks that we are still not happy about. It is leaning in certain areas and the gate hardware is cheap and the gates wont latch.
Response from American Deck & Patio
"In all my years, I have never experienced a client who expected to deviate from the agreed scope of work in our contract as much as this customer. Making changes on a whim, asking the crews to deviate from the terms of what we agreed to build, and arguing it was to be an 7' tall fence when all the contract language specified a 6' tall fence, a simple $6k project turned into an incredibly frustrating undertaking for all of us at American Deck and Patio. And I find it preposterous that the customer seems to think that they can make changes, in their eyes minimizing the scope of work, and then expect to be thanked for making the changes and expecting to be compensated with a price deduction. My excerpts were on point. I'll stand behind them. I will be engaged with over 100 clients and will have worked out detailed proposals, which convert to contracts once they move forward with our services, and I will then rely on those details in the contract to ensure that we deliver on what the customer wants. Plenty of time is then spent to ensure the correct materials and the correct amount of materials are delivered to the job site, on or about the agreed upon date, and that thorough communication takes place to ensure that the crew understands the scope of the project and what specifically is to be built. This client asked to be put into our work calendar so that our work would commence after other work that was being performed at his home. That work was delayed....delayed again....and then delayed once more...by weeks. They never thought for a moment the impact that was having with our ability to line up the materials, deliveries, crews, etc. And they never once apologized. Once the work started...and we worked through the issue of the fence (American Deck and Patio switching the materials needed to erect the 'off-contract' higher fence at no extra charge), we were bombarded with the customer making one change after the other. And yes, I became perturbed, and even upset, that so much extra effort on the part of our team and myself had to take place to complete the project. A simple one-week project more than doubled in time as the team and I worked tirelessly to see that we could wrap the project up and move on, despite the fickle nature of the customer. Time was lost, extra money was directed to the project in labor overruns and extra materials being brought in and picked up...and this customer only sees 'how they are saving us money?!?!' They say in business that 'The Customer is Always Right.' It's an approach we take seriously at American Deck and Patio. In this instance, the customer was, and is, very wrong. And by the way, the only 'F' bombs that were lobbed about came from the customer....not from me. That is a downright untruth. Lastly, this customer agreed to pay extra money for yet another agreed upon change out in the field...and then balked at paying any extra money as HE had determined his changes had saved me money. Incredible. Thankfully, by the many, many, many letters of recommendation we have posted here on this site, as well as our 3 years straight winning Angie's List 'Super Service Award', should indicate to any who read this post seeing that is an anomaly....and really extremely untruthful in many, many ways. Sean Conway"
Aubrey D.
May 2014
Deck and Porch Service, Pavers and Hardscaping Service + 1 more
American Deck and Patio provided detailed specifications for a Pergola to encompass an outdoor kitchen. The team worked with us to develop the appropriate materials and allotted space. Since this was our first experience building this type of structure, we really required the assistance of an experienced professional to help guide us in the right direction. Sean Conway was the perfect person to do so. He helped us transform our vision of a functional area to an even more beautiful space than we could have imagined. I highly recommend American Deck and Patio for any of your outdoor beautification projects. You will certainly be pleased with their work.
Response from American Deck & Patio
"Thanks so much for the kind words. Your pergola has been a 'fan favorite' for many of our clients. The entire backyard entertaining area looks great with the fire pit, outdoor kitchen, and walkways. We have replicated your specific pergola approach twice now as folks have seen the photos and simply asked us to duplicate it. And we have another project lined up for this pergola approach later this fall. We are happy that you are so happy. Let's hope you will enjoy for many, many years to come."
John P.
Apr 2014
Deck and Porch Service, Pavers and Hardscaping Service
unknown
Gary L.
Apr 2014
Deck and Porch Service
Professional, quality work.
Response from American Deck & Patio
"Thank you for the positive review. Thank you for being an American Deck & Patio client. Sincerely, Andy Lombardo"
Claudette J.
Apr 2014
Deck and Porch Service
I'm sure American Deck & Patio is good but I just was not satisfied with the responsiveness to even begin the project. They were professional as far as coming out and giving me free estimate and the price quote but I don't know if they just got busy or felt like I wasn't going to go through with it because sometime people do think that maybe because the price is big that maybe she lost a little interest. I just felt like for what I was paying, I wanted to see some interest. People are busy but still don't just forget me; the very first time he forgot my appointment and I called and he came in very apologetic. But then the second time when he just kind of forgot that he was supposed to provide information for me, I start to see a trend. He told me to wait until the off-season and the prices will go down a little. He said off- season will be November-February. When I called him in November, he put it in the back-burner because I wanted to go ahead and move forward with it during off season so I could review supplies but then he just seemed to have lost saying "I thought you weren't in any rush," even if I wasn't going to get it done in November, I wanted somebody to respond and if I can start shopping around, I was really going to go with them. They were professional, it sound like contradicting but they seem to be a very pretty good company. I don't necessarily think it was the company, I think it was the person. I will probably not use them again. If I have to get the same thing done, I will go with the company I just went with.
Response from American Deck & Patio
"This wasn't a client, or call in, of ours. We have checked our records thoroughly and we have no record of this person. Both the client and Angie's List are mistaken in attributing this review to our company. Sean Conway, Owner"
Licensing
Bonded
Insured
Licensed*
Trade License Number
94325
Trade License Locale
Maryland
Trade License Authority
Maryland: General
Trade License Expiration
09/18/2025
State Contractor License Requirements
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FAQ
American Deck & Patio is currently rated 4.9 overall out of 5.
American Deck & Patio accepts the following forms of payment: PayPal, Financing Available, Check, Visa, MasterCard
Yes, American Deck & Patio offers free project estimates.
Yes, American Deck & Patio offers eco-friendly accreditations.
No, American Deck & Patio does not offer a senior discount.
No, American Deck & Patio does not offer emergency services.
Yes, American Deck & Patio offers warranties.
American Deck & Patio offers the following services: Decks, patios, screened porches, walls, fences, roof top decks, outdoor kitchens & outdoor living spaces. WE DON'T OFFER STAINING, SEALING, or CLEANING SERVICES.
WE DON'T OFFER STAINING, SEALING, or CLEANING SERVICES, as well as small screen repairs.