American Deck & Patio

Andy Lombardo, the lead contractor representative on our project, proved to be inventive about design issues and willing to listen to our concerns, ideas, and questions. American Deck and Patio provided a clear, detailed proposal and budget. The contractor's bid was in the middle of those submitted. Worked started within ten days of contract signing; the work crew worked long hours each day and were professional and neat in their work and treatment of our backyard. the basic deck was completed in ten days ;the screen porch with its complicated roof was completed in an additional two week days. The construction crew, as well as the key electrical sub-contractor, were professional, very tidy, and solicitous of our preferences and needs. As we made minor tweaks, we never once heard, "it is not in the contract."With the usual delays from suppliers and time-outs for county inspectors they finished this large and complicated job within four weeks. The final impression is of an integrated deck/porch (not an add-on); construction and final trim quality is excellent. We would not hesitate to recommend them to others.

The job took several weeks starting with the tearing down and removal of the old deck and then the laying of new footers and foundation. As the deck is multi-level it took some time to finish the steps and the trellis that had been a feature of the old deck. There were a few minor details that needed to be addressed at completion but the crew was there the next day to fix them. Ivan, the foreman, and his crew were professional did a great job.

Our project took a while to reach 100% completion, but it is now finished and it looks great. We initially chose American Deck & Patio because their bid on the work seemed the most "solid". Andy, who provided us with the estimate, was very calm, straightforward, and down to earth. Other companies who bid on the work gave very similar prices, but their representatives seemed a bit more like salesmen, which is always worrisome to me. Their warantees on the work (1 or 2 years) were also less attractive than the one offered by American (5 years). The work hit a few snags along the way. A few of the Fiberon decking boards were damaged at some point prior to the completion of the deck. I mentioned this to Andy, and they were replaced, without any cost to me. The drysnap system, which probably would have been fine in most situations, wasn't initially up to handling the very large amount of water that falls in the big rainstorms that sometimes pass over our home, and there was some leaking. Andy and his crews made several return visits after all the other work was completed to fine-tune the drysnap system until all of the leaking issues were alleviated. Once again, there was no cost to me. Having done a little past work in the construction world myself, I know that not everything always goes according to plan. Even good companies have things go wrong sometimes. But good companies, like this one, also keep coming back and putting in the effort until everything is made right.

The contractor (Sean) worked with us to design our sunroom and patio. It was an unusual design which benefited from his experience and imagination, and he had good suggestions for materials. Some changes we made to accommodate codes made the result more interesting. The crews worked very hard (including a couple of weekends), and to a high standard of quality. They had to sink footers, lay a deck, build a frame, some walls with siding, and a fair amount of roofing. Electrical work was subcontracted. This was a large multi-month project, subject to several delays because of waiting for permits, weather, and deliveries, I don't think AmDeck staff was responsible for more than a couple of the extra days, in spite of having other projects in parallel; the scheduling is an example of their professionalism. The price was not low, but the result is a prominent part of our home and we are happy with it.

We have lived in this house since Jan. 1984. In June of that year we had a 12 x 20 deck with a gazebo-style framework along the back of our house. The old deck had run its course and needed replacing, after 30 years of much use. We got 4 estimates for building the deck, all from companies with high rankings on Angies List. Andy from AD &P came by, and although his was not the lowest bid (nor was it the highest), we chose AD &P because they seemed the most knowledgeable of all 4 companies that came by and most ready to meet our needs. They also included the soffit repair in the estimate, which most of the other companies did not include. They were also the quickest to provide a written estimate -- then and there at the end of the visit, along with lots of helpful information about the company. The old deck was built on top of a concrete patio. AD & P took a look underneath and determined that the footing of our old deck was in good condition and could serve as the foundation for our new deck. We did not want our new deck to have the gazebo-style framework, and AD &P said that their estimate would include replacing the vinyl siding soffit below our roof from which our old framework jetted out. They said the work would take 3-5 days. We said that we wanted pressure-treated wood rather than the more expensive composite, since it is in our plans to move soon anyway,and they based their estimate on pressure-treated wood. . The only composite that is used in all decks is for the upper horizontal part of the parapets, so as to avoid splintering. AD &P indicated that they would build the new deck according to the codes that have been promulgated in the years since our old deck was built and showed us what the required changes would be. On June 2 they told us that they could start on June 23. We signed with them and put down a 1/3 down payment. The following g week they called and said that due to an unexpected opening, they could start building the deck the next day. The next day their demolition crew came and took apart the old deck. A trucker delivered a container to our driveway to hold the demolished wood pieces. The next day they started building the new deck. The workers were AD&P employees (not sub-contractors). They worked quickly for the rest of the week, and the total deck was finished in 4-5 days. The 2nd payment was made when work started, and the 3rd and final payment was made after the work was completed. This was a total non-hassle project. AD & P obviously takes great pride in hiring skilled professional workers and in providing the utmost in quality workmanship. We were also given some suggestions on the brand of sealant to apply and on preparing the deck for sealing. Over the past 30 years we have had many, many contractors work on our house,both within and without, and I can without hesitation that that AD & P is one of the best companies that we have worked with. I would certainly use them again, and I have already recommended to friends to use this company for their own deck projects. If I were giving a grade, I'd give them an A++++

We decided to use Sean, even though he was the most expensive estimate, because he was very thorough with the details of our project. He was also very eager to start the work. From the very beginning we started to feel like we were bothering him with our additional questions or when something changed the project start date. We were one week late in getting our backyard ready for the fence as a dumpster we ordered to remove some debris and dirt never showed up. It also rained for 3 days straight and delayed the project. Both of these events led to a very unprofessional phone call from Sean indicating he was dropping the wood off no matter what and this project needed to get going because he was losing time to work on other projects. When we wanted to deviate slightly from the original design, Sean called it "off contract" and would get very stressed out. These deviations saved Sean money and some of them were out of our control. For example, he brought the wrong size of wood as we asked for an 8 ft fence and they brought 6 ft panels. We needed to lower the number of stairs to be installed based on the grade of the backyard; this actually saved Sean money because it was less work and less wood. He did not like the changes, said WE were difficult to work with. I want to note that his subcontractors Joe and John were extremely professional, polite and punctual. At the end of the project, Sean's team left the extra wood and concrete on the sidewalk, which we repeatedly warned him would get stolen and that we could get fined for dumping. It rained and the concrete bags and debris turned into a soggy mess that we cleaned up. We called to tell Sean once again that someone needed to pick the wood up and he sent us a 5 page email telling us to "f" off and then asked us to tape the final check to our backdoor so he could pick it up. Really?!?!? Here are some excerpts: I found managing your project to be challenging. There seemed to be a lot of deviation from what we contracted for. I wanted to see that we made you happy...and went out of my way, as did Joe, to work with you on things that were not detailed on the contract. That's a two-way street. I am now working on my twentieth contract, with another 30 or so proposals out there. I rely on these working documents to convey to me what the customer is expecting from me when I go to manage and install the project. There is no way I am going to have any sort of recall other than what I have put into my contract. And I know my contracts are very detailed...it's one of the reasons I land so much business. I would bet my contract was more detailed than many of the others you received. And if it wasn't detailed to your liking, I never heard of it. Every customer thinks there project is the most important one out there and they really don't give a D...about anyone else's project but their own. And most don't like excuses. This is the City. It's not the 'burbs. The challenges of working in the City are 100-fold more challenging than in the 'burbs. It's easier for the lumber yard to get in and out in the 'burbs, there's more space, there's more storage, there's more co-existence and less theft, and so on, and so on. So, yes, I would like to pick up the check tomorrow...and not meet you in the City on a Friday night after 5:00pm. I firmly believe everything I have done and conveyed has demonstrated what type of contractor I am and the service we attempted to provide to you. I would like to think our actions have given you no pause. I will look to copy and paste your gate concerns to Joe and see that he follows up with you via phone call so we can see that this is addressed. He would be better equipped to discuss these concerns. The fence looks good but there are some kinks that we are still not happy about. It is leaning in certain areas and the gate hardware is cheap and the gates wont latch.

American Deck and Patio provided detailed specifications for a Pergola to encompass an outdoor kitchen. The team worked with us to develop the appropriate materials and allotted space. Since this was our first experience building this type of structure, we really required the assistance of an experienced professional to help guide us in the right direction. Sean Conway was the perfect person to do so. He helped us transform our vision of a functional area to an even more beautiful space than we could have imagined. I highly recommend American Deck and Patio for any of your outdoor beautification projects. You will certainly be pleased with their work.

I'm sure American Deck & Patio is good but I just was not satisfied with the responsiveness to even begin the project. They were professional as far as coming out and giving me free estimate and the price quote but I don't know if they just got busy or felt like I wasn't going to go through with it because sometime people do think that maybe because the price is big that maybe she lost a little interest. I just felt like for what I was paying, I wanted to see some interest. People are busy but still don't just forget me; the very first time he forgot my appointment and I called and he came in very apologetic. But then the second time when he just kind of forgot that he was supposed to provide information for me, I start to see a trend. He told me to wait until the off-season and the prices will go down a little. He said off- season will be November-February. When I called him in November, he put it in the back-burner because I wanted to go ahead and move forward with it during off season so I could review supplies but then he just seemed to have lost saying "I thought you weren't in any rush," even if I wasn't going to get it done in November, I wanted somebody to respond and if I can start shopping around, I was really going to go with them. They were professional, it sound like contradicting but they seem to be a very pretty good company. I don't necessarily think it was the company, I think it was the person. I will probably not use them again. If I have to get the same thing done, I will go with the company I just went with.

I initially contacted Sean via phone. We had a very good and thorough conversation about several options through various price points that he had available before coming out for a site visit. This allowed me to consider and compare him to other quotes I had received from competing deck companies before scheduling time to meet face to face. Sean also made time to meet me during the weekend with short notice such that I did not have to take off time from work. Initially I had asked Sean for services to completely remove and build a brand new deck, which is a fairly large expense. After Sean saw the condition of my deck's "bones" he felt that there was a better solution that was less expensive and added more value to house. As mentioned, he gave several options and I decided on the option to place a engineered lumber support beam with additional posts that would not block the view of the below windows but yet still maintain the proper load requirements. Secondly, Sean replaced the top decking with a PVC capped composite deck. His crew did not need access to the house and therefore I did not need to be around while the deck was being built. Him and his team were detailed and provided high quality service on our deck repair and face lift.

Andy from American Deck and Patio was great to work with. He was very responsive and helpful in designing a deck we would be happy with. They used quality materials, and the craftmanship was excellent all around. Price was reasonable given the quality of work and Andy's team worked through tough conditions in a winter build. We couldn't be more p[leased with the results and are looking forward to many years with our new deck.

The whole transaction was excellent. I didn't go with the cheapest bid, for various reasons. So I won't say they are inexpensive, but I believe on some level you get what you pay for. All the interactions were very professional and comfortable. I got the quote ahead of time. He showed up at the right time for the appointment and worked with me on the design. They called ahead of the scheduled time for the work so I knew when they would arrive and they warned me appropriately about a big dumpster delivery. The work followed exactly as scheduled, the workers were very good. They went overboard by spreading the extra soil across my yard as I had told them I would do myself if they just left a pile. What great service! Everything was tidied up and the yard was cleaned up when they left. Nothing came up as an unexpected issue and the patio still looks great now about 6 months later!

Sean took his time with us from the beginning and really spent time getting to understand what we were looking for. He came up with great design ideas and helped up pick the right colors and shape for the patio. He kept us completely informed all along to way and the progress reports were very detailed. I would highly recommend them again.

I live in the west coast and wanted to help my elderly parents replace the wrap-around deck at their house. Suffice to say, it was quite a challenge to do the project from out-of-state. Anyways, I contacted 5 deck installers that I found on Angie's List. All were highly rated with great reviews. Sean from American Deck and Patio came out to my parent's house. After his initial visit, he immediately contacted me and made a number of valuable recommendations on how we should go about best constructing the new deck, and what would look best and how we'd be able to get the most benefit. Because of his candor, responsiveness in replying my emails and addressing my questions and concerns, I decided to have American Deck and Patio build my parent's new deck. Once we signed the contract with American Deck and Patio, Sean worked patiently with us on providing the drawings and documentation to get formal approval on the project with our homeowners association. He took care of all of the permits, submitted all the required drawings, assisted with all the applications, etc. Sean made life about as easy as possible when going through the initial phases of any project. As with any large project, there were some delays, but primarily because of all the paper works that the homeowner association required. Sean worked with us every step of the way. After we finally got the approval from the association, American Deck and Patio started pretty much as scheduled. Sean and his wife Mia stayed in touch with me via email throughout the process updating me on the activities and schedule of their crew. Since I'm out-of-state, Sean even sent me photos to keep me posted on the progress of the project. Through my dealings with Sean, I found him to be honest and straightforward. According to my parents, the crews that came to install the deck were earnest, hardworking, courteous, professional and did a first rate job. They were punctual and always kept the area clean. I am extremely happy with the quality of the deck that they build. I and my family cannot wait to visit my parents to enjoy the new deck. I would definitely use this company again for any future projects. They easily exceeded my high expectations.

Andy Lombardo provided our initial estimate and worked with us as the primary contact throughout the job. We chose American Deck b/c their plan for the build seemed much simpler and more logical than two other contract groups that we talked with (we received a bid from one). Basically there are other options for building a screen porch at ground level (in terms of the base/foundation), and the other contractors seemed to take overly complex approaches. Andy was very easy to work with from the beginning. He drew up a draft contract, which he revised after I consulted with him, and laid out the plans clearly. He and I talked regularly right before the project start, since we had ordered the door separately (and Andy was good about providing advice when we were trying to determine the specs for the door), and the work started basically right on time. Progress was good, although there were a few slowdowns for inspections, the screens to come in, etc. Nothing out of the ordinary. One thing I especially appreciated is right after I first talked with Andy, he checked on the necessary space needed between the wall of our house and the planned porch - since our electric meter is located there - and found out that a minimum clearance of 3 feet was needed. The other contractors didn't even consider this. The team finished the porch just a couple of days ago and Andy came almost immediately to inspect the team's work a final time before collecting payment. One other note I would like to include - this porch was something I was more interested in having than my husband - thus I handled about 99% of the management of this job on our end. I have dealt with many professionals who have "talked down" to me as a female, and I really applaud Andy, and his team, for interacting with me professionally and in the same manner that I would expect that they would have treated my husband. All in all, a very easy contract experience, and we love the porch!

Andy from American Deck and Patio was a relief to work with after the first two quotes I received from other local contractors for our deck project, both of which were more expensive than American Deck and less transparent about what they were charging for. Andy was very professional from the start, took time to understand what I was looking for, and laid out the range of build options with a clear quote on the incremental cost of various options (e.g., type of decking, rails, add-ons). When I first contacted American Deck, they warned me that they had a substantial backlog of projects and wouldn't be able to get to our project as soon as I had hoped. However, after talking to Andy, I decided it was worth the wait to get someone that I felt would do the job right and at at a fair price. Ultimately, they started work roughly around when they initially estimated they would, and they completed our deck in a little over a week. We now have a beautiful new deck that I'm confident we will be able to enjoy for a very long time.

It went really well. The patio crew, in particular, worked very hard. The work came out beautifully and they made it all very easy. We made an adjustment on the size of the patio at the last minute and they were able to accomodate us. It was not the least expensive bid we received for the work but it was a fair price and the work came out really well. Overall professional job. They came when they said they would for estimates and follow-up and work was done on-time.

Outstanding. Andy L did a great job helping me in the design phase delivered on all his promises in a timely manner. I was also especially pleased with the lead carpenter (Joe McDonald). Joe was professional at all times and is an excellent carpenter. Joe was always punctual and made sure his team cleaned up after each days work. I would highly recommend this company. The price as very good and I couldn't be more pleased with the porch. we use it everyday.

Prior to doing this project we did extensive research in order to get a basic idea of what we wanted to do. We had 3 contractors give us their ideas and what it will cost. We did a lot of listening, but we also wanted to be heard. American Deck and Patio, specifically Andy Lombardo, was the first contractor we met. He was wonderful. He knew how to listen and give advice. Before he even left, he drew up a design plan incorporating our ideas. Here was a person that we could work with, and me having an engineering background, I could be very anal about details. In writing up the proposal Andy gave us options on how we could save money, or how we could add wow factor. We always felt comfortable with him, and we never felt pressured. So now everything looks good on paper. So how was the execution? I couldn't be happier with the work they did. With the paver patio I worked with Lenny, and the screened-in porch I worked with Joe McDonald. Both men were very dedicated and took pride in their work. As in any construction project, there will always be minor issues that arise. How these issues are handled is what separates a good company that does mediocre work to one that does exceptional work. American Deck and Patio, does exceptional work. Not that there was many issues, but when there was, I was brought into loop to make sure I was satisfied. I highly recommend them.

Sean and his team did a wonderful job on building our deck and patio project. Sean also worked with me to design the areas so that they met with our HOA rules and regulations which added a lot to his work load. He stayed true to his cost estimates and was very reasonably priced so there were no surprises when it came time to pay for the work. Even with issues with rain and drainage they got the job done on time and did a beautiful job. In addition to the deck and patio he addressed future issues with drainage by running our drain lines out to the edge of our property so that we would have proper drainage going forward and used a much deeper than normal gravel bed for the patio to allow for drainage and stability during the rainy season. The end product is safe, sturdy, attractive and exactly what we wanted. We definitely recommend American Deck and Patio to anyone wanting to build a deck or patio at a reasonable price.

They did great work and the price was very competitive. I was satisfied with the craftsmanship. Otherwise, they were professional and they've been in business for long time. They did the job by the book and didn't try to pull a trick on me. However, they didn't run the design by me. It was a basic deck, but they put the stairs not where I wanted them.

there were a few hiccups with the under parts of the porch and they took them in stride and got the job done

From start to finish, the performance of American Deck & Patio exceeded our expectations. Andy Lombardo was professional, pleasant, and most helpful in the selection process of the various options for our design plan. The services were performed on schedule and with several important and beneficial changes made along the way. Andy answered all of our questions, and worked to achieve the goal of our being satisfied with the end result. We very much appreciate Andy's team of men who were professional, careful, courteous, prompt and, judging from the results, very competent. We can only hope that our future experience with other providers approaches our experience in this case. Therefore, we feel confident in recommending American Deck & Patio to friends and neighbors. One of our neighbors who observed the work being done on our property, is now also having work done by American Deck & Patio.

American Deck & Patio responded to our request for an estimate to replace our deck. In fact, their bid was the lowest we got. However, after speaking with Kirk, it turned out that the estimate they gave us did not include "removal of the old deck". Also did not include obtaining the plat information which was another $300. Although Kirk was professional and polite I found it a tiny bit deceitful to give an estimate not including removal of the old decking material? Anyway, I'm sure they're a good company, but we decided to select someone else to do the work even though the price was a bit higher.

I loved working with this company! The person I worked with most directly was Kirk- who was so professional and likable. He really listened to the ideas we had about how to design our patio and worked with us on multiple drafts before we finalized the design. He delivered what he promised and rally stands behind the work. The project was completed on time and in the price that was quoted. I was very pleased. We will be building a fence soon and will use this company again!

Andy and his team did excellent job, good quality work and responsive communication; I am looking forward having them engage another project at our back yard; Both me and my wife are very busy with work, communicate with Andy via email is one of the best experience I had comparing with the other home improvement projects I had in the past. The work team was very polite and hard working, they explained to me their plan and work progress daily which help us plan events correspondingly. Another thing I think was very helpful was that Andy gave us estimate on his first visit, which helps us make decision quickly; many other companies drag for long time before gave us an estimate, this is one of the reason American Deck &Patio was chosen in the first place , plus their good review on angieslist