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I was quite satisfied with them.  I felt they did a good job.  The manager came out.  He spent some time with me to make sure he understood what I was looking for and that they could give me what I was looking for.  There was a question about painting some of the wood in particular.  At first he said that would be beyond what they could do, but later on he found a way to work that in.  He was very good about working with me to make sure that we were going to be happy with the final product.  I don't think they had to pour any concrete in the backyard.  They may have required that for the foundation of the fences, but I am not really sure.  I wasn't there when they were doing that.  It's hard for me to compare the price because I only had one other person look at it and give me a price and they were in the same ballpark.  They did a very good job on the quality.  There were some delays getting started but nothing that he didn't warn me about.

Fantastic work by Sean's team. He didn't hesitate to tackle my odd design request. Sean worked to get the permits and helped improve my design ideas. The work was completed on time and with a great attention to detail despite the snow storms!

I only found 2 contractors that do this work to get bids from.  The other had a similar price but was more difficult to communicate with and did not understand the special drainage issue I mentioned above or appreciate that we needed a different solution.  Sean Conway came out to give us the estimate.  He saw and understood the drainage issue without me having to explain it and we brainstormed together.  He put the estimate in writing a few days later and was incredibly responsive throughout.  He even offered to start earlier than the scheduled time because he had an unexpected opening.  We could not take advantage of it, so his crew started as scheduled.  We were not home during the work and returned from the weekend to find it all done.  Sean called to see how we liked it and said he would come by to see it himself.  When he did I pointed out a few odds and ends that needed to be addressed including smoothing out some landscaping dug up by a drain pipe, a gate door for the storage area and some other very minor things I noticed.  He agreed and had no argument with me and those left over items were addressed in the next 2 days.

The only minor constructive feedback is that the crew had to move some things around in the course of the work and broke a hurricane candle holder and a thermometer and did not put the furniture back when they were finished.  I am sure if I had told Sean about it he would have addressed it, but it was a petty concern and perhaps my fault for leaving glass outside during construction.  Thermometer was a cheapie that fell off the post, so no big deal.

Sean was just a pleasure to deal with at every phase and I would highly recommend this company.  Our patio under our deck is now like another room in our house and another place to entertain rain or shine. And we have a nice little waterproof storage area for firewood and tools.

They were prompt and they gave me a reasonable estimate. They were punctual and very polite. They explained the process. They were just fine. Most of their business is in the suburbs. I would absolutely use their services again in the future.

We received an excellent photo presentation of past work.  The contractor listened carefully to what we wanted, but also provided some valuable suggestions.  The entire process was professional and hassle-free.  We got exactly what was promised and the service and workmanship was truly above par.

They were good. Their quote was about the same as another company that came out. They had a lot of experience and we looked at them very carefully. They appeared to be a very good company.

Excellent.

PHENOMENAL. I cannot say enough about this company. The estimator/salesperson, Mr. Poole, came to our home in Rockville from PENNSYLVANIA numerous times, took the time to plan out the new deck, and was extremely responsive to our questions. The company owner/project manager, Sean Conway, was very helpful and respectful. The foreman of our project, Gill, was very friendly, very polite, very responsive, and incredibly professional. Even on the day they could not work on the deck because of the snow storm the night before, they came to the house JUST TO SHOVEL off the snow from the deck! They were here every weekday promptly at 7:30, and completed the entire project in about two-and-a-half weeks. I would highly recommend this company to anyone looking to build a deck. We are so happy with their performance, we are now negotiating to have them build our patio as well.

Ours was a weird project.  At first, after the initial estimate and some small glitches with scheduling with Sean, we had scratched American Deck and Patio off of our list.  However, after going back and reading all of their reviews again and reviewing all the material that Sean C. left with us, we contacted Sean to see about rescheduling another project review and estimate. 

Sean was very professional about the abrupt stop and then the re-start and showed up at his next availability and walked through every step of the project, the materials and the time table.

Sean did a good job of keeping us updated on the special order items and always responded to my emails about the project start time.  As there was a small delay in getting our support columns (which Sean kept us aware of), Sean was able to meet our needs of pushing the project back a week so as not to interfere with a social event at our home.

Project kicked off and went very quickly with Javier and Jose getting the work done fast, efficiently and safely.  They took the care to mount our mailbox for us and save all the items that were connected to the porch (flag, flagpole, holder, address numbering).

The job went very well and Sean and his crew made all the small cosmetic detail changes we asked for in the final couple of days of the project so that the final project looked just as we wanted.

In full disclosure, I initially gave Sean and American Deck a poor review on Angie's List due to the initial quote we received and the glitches that were mentioned earlier.  However, after contracting with them, I assured Sean, at his request, that I would give my full assessment of their performance and work and resubmit my review to AL.  The only place that I did not give American Deck and Patio an 'A' was on Price.  Although I do believe that their price was fair and Sean went through exactly what those costs were for each part of the project, I felt an 'A' meant that I was totally comfortable with the price...and I still wish/thought/hoped it could have been lower.

BUT -- the work was efficient and professional and the look is exactly as was sketched/diagrammed out and to our specifications.  The timetable was met.  And the crew was polite, mindful, professional, and kept the area very clean and clear of hazards.

In the end, the best endorsement I can give Sean/American Deck and Patio is that after having our porch done, I would recommend them to others without hesitation.

The job went through without a hitch. John answered every call and e-mail I sent him promptly.

The demolition of the existing deck was done efficiently and carefully, without any damage to the adjacent expensive garden. The construction of the sunroom is solid and perfect in all details. We were amazed at the perfect fitting of the two portions of the walls when they were joined together at one corner. The siding of the sunroom was seamlessly adapted to that of the rest of the house; so was the roof of the sunroom to the side of the house. Best of all was the interior details which included the framing of the chimney box and finished with an elegant stone veneer. The flooring of the sunroom merged seamlessly with that of the adjacent living room. The down spout drainage of the sunroom was redirected away from the main structure towards the woods. The work on the patio, done in a week and a half, included a decorative lattice around the HVAC unit; it is beautifully joined to the garden and has provided another elegant space for us and our guests. This was long and hard work, but the team was always professional, competent and friendly. Our primary contact, Mr. Sean Conway did his utmost to respond to all details and concerns for the entire project, from project design to securing all necessary permits, selection of the best materials and equipment available in the market, and providing the best construction crew. Some delays in the work were due to unforeseeable circumstances and, a warning to all, what we thought were unexpected and unreasonable requests from the County inspectors. This sunroom, which is my "office' and reading room, from where I am writing these comments, looking out on the garden and the woods, is simply beautiful!!!