Atlantic Plumbing Specialists Inc

2 plumbers Arrived approximately 9:10am then finished approximately 3:15 pm . moved Dryer to get to access panel. Had to cut wall more to gain access. New vanity and shower and tub fixtures We're replaced. Had to call company back the next day due to leak under the new vanity in which they did respond same day. Questioned why cut Wall that was cut was placed on the floor and was told they don't fix walls. Plumber did offer to tape the Wall. valve was replaced as solution to Low water pressure in kitchen which had dropped significantly after repairs werer completed on 9-2 ..Reported to company as well as the leak. Was told replacing valve was a Courtesy. Bill was $980.00 in which $880.00 was Labor. Per plumber to replace pipes to sink in kitcchen would be same amount if not more..SMH

John was communicative, honest and thorough. We had a time frame of 11-1 and I received a call at 10:40 that he would arrive in 30 minutes. The price included labor (he was at the house for almost 4 hours) and the toilet.

I contacted Atlantic Plumbing for an estimate for plumbing work in my kitchen and installation of a gas line to my stove for an upcoming kitchen remodel. I called on Thursday and an appointment was set up for the following Tuesday. I was told I would receive a call when he was on his way. No one showed and no one called on Tuesday. Late in the day I contacted Atlantic Plumbing again. I was greeted by a very stressed individual who told me they were dealing with burst pipes at another location and that is why he did not show up for the estimate or call to cancel. Based on the reviews on Angie's List I thought give them a second chance. I was told I would receive a call back to let me know when they would come to the house for an estimate. To date I have received no phone call. While others have received excellent service I cannot say that. I would suggest if the company is unable to provide the service due to workload they should just say so. If this had been the case I would have thought "hmm they must be good because they are in high demand." When I needed a plumber again Atlantic Plumbing would have been on the list.

We've used them for quite awhile now - installed A/C units, and appliance repair on other units we own. We've very pleased with them.

Exceeded our expectations. Brought the hot water heater up to code with a new overflow pan and drain--much needed because the water heater is hidden under a peninsula in the kitchen. Previously the only way we knew of a leak was when water puddled on the floor--with much ensuing damage. Ron Fink, the owner, is knowledgeable and informative. He helped us throughout the permit process and renovation. I recommend him and his company wholeheartedly.

I'm very happy with them so far, and it's a fair price.

I was very happy with what they did. They were prompt and reasonably priced. I have been always happy with them. They were fine. They came in immediately, detected what the problem was and fixed it. So I was happy. I would definitely use them again in the future if I needed to.

Found the leak, turned the water off at the street. Call Atlantic. Came within 1 1/2 hours. Went into crawl space found problem and made repairs within 45 minutes. Excellent response time and reasonable price. Service man excellent as well.

It went overall very very well. This plumbing company knows its job. The plumber, was able to save me money and explained everything to me, and installed a nice fixture in the bathroom when I had purchased the wrong one. He was a master plumber, I am sure as my father was one, and I knew all the important questions to ask this plumber. They were professional, and timely. am a very busy person and they were efficient, with my time and pocket book,,,, and very clean. And with all of the quality I would expect from a Master Plumber.

Tis company needs some help with customer service! I sent an email last week to schedule an appointment (it was late at night) and asking for someone to call. I waited 11 days and had no response. I called this morning and the person that finally answered the phone did not answer professionally - no company name and acted like it was a hassle. When I asked about getting an appointment to get some work done, she asked and quot;when do you want?and quot; I then asked when do you have available, she finally asked what do you need done. At that point I said I would go somewhere else with better customer service.

It didn't go at all. The first time he canceled our repair was because he had an emergency job. I only found out about the cancelation because I called the office to see what time he was coming. Giving his ratings on Angie's List, I gave he the benefit of doubt and rescheduled. Today, 2 weeks after our last cancelled appointment, I was to be his first customer of the day, so when 9:00am rolled around and I hadn't heard from the office, I called. First I was told I wasn't on the schedule, which was disconcerting, however she then found my appointment and promptly told me his truck was broken down and they would let me know if and when he would be coming. Around 11:00 they called to say he was still waiting for the tow truck. It is now 2:46 and I have not heard another word, not a call to cancel or try to reschedule. My guess is that someone either didn't record the appointment, or something better came along so they moved me. Either way, it's very bad customer service. Since the work is being done at our beach house and not our primary home, I have to travel 3 1/2 hours, miss work and juggle other things on my schedule to be here for the appointments you would think they would be more conscience in their planning and customer service. I have already contacted another company to do the work and would not recommend this company to others.

We have used this company at least 7-8 times over a period of 7 years. Never once had a problem. Call Iris and service is on the way. Ron the owner has personally worked here 2-3 times. Their other techs have worked here and were also knowledgeable and professional. They originally installed hot/cold water piping and water heater in our barn. Installed a water pump there also 3 years later. Water pump problem at house was fixed promptly and cost effectively around Christmas one year. Replaced and fixed water heater last year in house. Really did a great job. We would not use anyone else...period!

Unfortunately, once repaired other leaks appeared. I determined that I need to replace water filter rather than put any more money into old one.

Rob was very efficient with a great personality.

He was very courteous and knowledgeable.

Called Atlantic they said they would call me back but never did.

Went very well, timely service, professional. Used them 4 times in 2012 for various issues after purchase of house. Couldn't be more satisfied.

He was very pleasant and knowledgeable. I told him I couldn't afford anything fancy before he examined the pipes. After he looked everything over he told me what he could and quoted me a price that was well within my means.. I was very pleased to get same day service. He made sure that he cleaned up his mess and even took the bucket I had under the sink to catch any water outside and emptied the debris. I will recommend this company to anyone who needs any plumbing work done and will continue to use this company if I need any work done is the future.

Called on 7/15/2013 and was given an appt. for the very next day. Plumber arrived on time; was professional and pleasant. i would recommend this company and plan on getting a water heater replaced in the near future by this company.

I woke up one morning with no hot water and expecting company for the weekend. My water heater was replaced the same day. Excellent service! Would definitely use again.

Beautiful job. They did exactly what they told me and the price was better than average. They responded quickly and although it took a while to order the new tub when all was done it was lovely. Prompt friendly service and always available for phone calls, etc.

Rob and a coworker (sorry, forgot his name) showed up on time and worked diligently on a hot day to locate and repair the leak.

They were prompt and did a good job.

Scheduled service a few days in advance. Technician (Rob) showed up right on time. He introduced himself and was very friendly. Immediately got to work and replaced faucet. had to run to store to get part (trap) to replace existing.Completed job quickly and cleaned up. Would definitely use this company again, especially Rob.

Atlantic was the 2nd plumber i called to get an estimate. The first plumber came, looked at the job, indicated that it would be a lot of work and then never got back to me with an estimate. Atlantic responded to my initial phone call immediately. A plumber was sent to look at the job within an hour. I met the plumber and we surveyed the work at both locations. As we talked the plumber was making a list of the supplies he would need and time that would be needed. The repair to the shower diverter was of particular interest to me. The first plumber had told me that it could not be repaired and that it had to be totally replaced at significant cost. Atlantic looked at it and said they were fairly sure it would be a simple repair. At the end of the meeting the plumber was ready to give me an estimate. He said that because there were over a dozen things that needed to be done he would prefer to work on a 'time and material' basis. He quoted me a very reasonable hourly rate and said that the materials needed would not amount to more than $150. I was impressed with both his knowledge and estimate and I hired the company immediately. The work was scheduled before the plumber left. The following Monday a plumber showed up at the agreed time to do the work. It was a different plumber than the one who gave me the estimate but there had obviously been good communication between the two plumbers. He had all the materials he needed and knew what needed to be done. The plumber worked quickly and efficiently. He completed all the repairs expertly and in a very reasonable time frame. It turned out that the shower diverter could be easily unscrewed and replaced. The diverter repair took about 5 minutes and the new part cost only $15. The job was completed by the end of the day and the total bill came in below the estimate for both time and materials. In general, I was very pleased. I have only 2 minor complaints. First, the plumber did not bring in all the required tools when he started the work. As a result, he needed to leave and go out to his truck about every half hour. He was only gone for about 5 minutes each time and smelled like cigarettes each time he returned. If this was simply a quick cigarette break I would have preferred him to be more honest and direct about it. Second, at the end of the day he recommended replacing a faucet. The piece was fastened by a single nut. He took the faucet with him and promised to return the following day with the new one. I explicitly asked if there would be an additional charge for him to return. He laughed and said there would be no additional charge to screw the new one back on. He returned a day later and replaced the faucet in about 2 minutes. He then added a 30 minute charge to the bill for the return visit. I questioned it and he explained that he needed to account for his time and the travel time was significant. I reminded him that he said there would be no additional charge and, to his credit, he offered to remove the charge. I decided that his work had been excellent and that his hourly rate reasonable so I allowed the extra charge to remain. Even with this additional charge he was still under the initial estimate. All in all I was pleased with the work and the service. I recommend using Atlantic Plumbing Specialists.