Horizon Services (MD), LLC

heating & cooling contractor

About us

Horizon Services (MD), LLC, is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey and Northeastern Maryland. After a quarter of a century in business, Horizon Services (MD), LLC, remains fully committed to setting the industry standard for customer service, installation and focusing on things that are important to busy homeowners.

Business highlights

36 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.51,170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
19%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.1
responsiveness
4.6
Showing 601-625 of 1170 reviews

Ray L.
12/2014
5.0
Replaced an old leaking faucet with a new one that I provided. Connected the modern flexible-piping to the existing pluming hardware. In and out in less than 2 hours. Great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael S.
12/2014
4.5
The young man that serviced the problem was very courteous professional and made sure he had is space booties on every time he entered the house. On time.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Paul M.
12/2014
5.0
Serviceman was punctual, professional, courteous. He had the complete package.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Russ A.
11/2014
5.0
First rate outfit

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jim V.
11/2014
1.5
they come ready to do the job, but they have a wide range of prices. If you accept the first price you will be way overcharged, so when you tell them the price is too high, they offer a second estimate, then if that is too high they will drop the price a third time, but really even that is too expensive. We hired them anyway at the third price...even though it was still too high it sounded ok after the initial quote, and because we thought the quality of their work was worth it. However, that was not the case as the quality of their work was mediocre at best and we had to insist that they make it right. Not worth it. In the future we will hire a local plumber.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
1.0


David L.
11/2014
5.0
The technician did an excellent job. He quickly identified the problem and cleared the clog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Donna C.
11/2014
5.0
The technician who came was wonderful. He did a great job and explained everything in full. He was prompt and courteous as well. I have had only good experiences with Horizon.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Gretchen F.
11/2014
5.0
Excellent job all around, converted oil to gas, arrived on time worked until the job was complete even in snow. Very personable crew and explained details about my new system. Left my house spotless. Highly recommend Horizon!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maha M.
11/2014
5.0
They stand by their word, they told me what they would do and did it. They got the work done in 1 day when others said it would take at least 2 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol S.
11/2014
5.0
Prompt and courteous

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Hugh W.
11/2014
5.0
Pat, the gentleman who did my furnace inspection and cleaning, did a truly outstanding job. He also confirmed the information that I had received earlier that my twenty year-old oil furnace, while not on its death-bed, was seriously in need of replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Francina N.
11/2014
4.5
On time very informative and very polite. Explained the services well.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

John Y.
11/2014
5.0
Clean, on time , pleasant workman who did a fine job in a timely fashion!

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Eric B.
11/2014
5.0
Horizon's plumbing technician was excellent. He was prompt, clean, courteous and personable. He did a great job. I would definitely recommend Horizon to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ROBERT K.
10/2014
4.0
good clean workers

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Shari G.
10/2014
2.0
To the technician's credit, the work was done quickly, but Horizon is ridiculously expensive and the technician ALWAYS tries to up-sell something while he is there. You DON'T get the time you request --- they come out when they have someone in the area. The ads make them sound so flexible, but that has never been my experience. (And I gave them several chances.) I am very disappointed in this company.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
1.5


Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
63739
Trade License Locale
DE
Trade License Expiration
11/06/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Horizon Services (MD), LLC accepts the following forms of payment: CreditCard
Yes, Horizon Services (MD), LLC offers free project estimates.
No, Horizon Services (MD), LLC does not offer eco-friendly accreditations.
No, Horizon Services (MD), LLC does not offer a senior discount.
Yes, Horizon Services (MD), LLC offers emergency services.
Yes, Horizon Services (MD), LLC offers warranties.

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day