Horizon Services (MD), LLC

heating & cooling contractor

About us

Horizon Services (MD), LLC, is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey and Northeastern Maryland. After a quarter of a century in business, Horizon Services (MD), LLC, remains fully committed to setting the industry standard for customer service, installation and focusing on things that are important to busy homeowners.

Business highlights

36 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.51,170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
19%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.1
responsiveness
4.6
Showing 501-525 of 1170 reviews

Jeffrey M.
11/2015
5.0
I know people may say Horizon is expensive, but in my opinion the company is the best. Great product, first rate workers, and exemplary customer service. I am totally satisfied with everything they have done for me--two furnaces, a hot water heater, and outside drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gail D.
10/2015
5.0
Billy from Horizon did a great job! He was thorough looking for a leak and found the problem. We'll ask for him next time we need a plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kenneth K.
10/2015
4.5
Both technicians were very professional and friendly. Their work area was cleaned up after they were done. Horizon did a a great job. My only negative was the cost. But I guess that's the cost of plumbers today.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

carl s.
10/2015
4.0
I HAVETHIS COMPONY DO WORK BY FOR AND LIKE TIME

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan Y.
10/2015
4.5
Very professional technician. My only negative comment is that the company pricing model is a little like buying a used car... they start high, but have ways to reduce the total cost. The work done was high quality.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Philip S.
10/2015
5.0
The tech was great, and the company prides themselves on being on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

J D.
10/2015
4.5
Service was great. Prompt. Would recommed company.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carole P.
10/2015
5.0
Very professional and friendly. Will use them every year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph s.
10/2015
5.0
They where fast and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Justin M.
10/2015
5.0
Very speedy. Very good and free follow up. Delivered as promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

mike h.
10/2015
4.5
I never give a perfect mark for anything but this company excelled in response, communication and follow up. Work was performed by 2 obviously skilled technicians and both the wife and I found them to be friendly and informative.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Carol C.
10/2015
5.0
Had icemaker hooked up. As I was looking for a preventative maintenance contract for our HVAC, we signed up for a great price. Technician Kevin was helpful, personable, courteous, and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Josephine C.
09/2015
5.0
I HAVE NOT SEEN SERVICE LIKE THIS IN A VERY LONG TIME

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alan H.
09/2015
5.0
Great customer service from the first call through the final followup. Very professional and was to do business with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Robert S.
09/2015
5.0
Excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Colin O.
09/2015
5.0
I had a clogged sewer drain on the Saturday of Labor Day. Other places were going to charge approximately $500. Horizon said its $99 deal still applied on a holiday weekend. The plumber who came was personable, professional and - most importantly - effective. He explained the issue and promptly fixed it. Very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Connie E.
09/2015
4.5
The plumber, Michael Ferber, was very personable, polite, and efficient. He replaced a leaky pipe in the basement quickly, and making no mess. It was a little costly, but a fine job.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

David D.
09/2015
5.0
They advertise professional, on time service and that is exactly what they provided.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

zachary m.
09/2015
4.0
fast and friendly service be sure and use advertised discounts

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
63739
Trade License Locale
DE
Trade License Expiration
11/06/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Horizon Services (MD), LLC accepts the following forms of payment: CreditCard
Yes, Horizon Services (MD), LLC offers free project estimates.
No, Horizon Services (MD), LLC does not offer eco-friendly accreditations.
No, Horizon Services (MD), LLC does not offer a senior discount.
Yes, Horizon Services (MD), LLC offers emergency services.
Yes, Horizon Services (MD), LLC offers warranties.

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day