Horizon Services (MD), LLC

heating & cooling contractor

About us

Horizon Services (MD), LLC, is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey and Northeastern Maryland. After a quarter of a century in business, Horizon Services (MD), LLC, remains fully committed to setting the industry standard for customer service, installation and focusing on things that are important to busy homeowners.

Business highlights

36 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.51,170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
19%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.1
responsiveness
4.6
Showing 451-475 of 1170 reviews

Barbara W.
05/2016
5.0
The service technician was on time and completed job. It was just like the commercial on TV, he wore orange cover ups to protect dirt from coming into my house!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Steve M.
05/2016
4.0
Nice work, cleaned up when finished, friendly. I thought the work was pricy for what was done.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro

Rudolph C.
05/2016
5.0
I think they were priced a little higher than some of the other contractors, but they did the job in one day and I am very satisfied with the Gas Furnace and Air Conditioner instatlation

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas E.
04/2016
5.0
Horizon was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ann B.
04/2016
0.5
Very high rates and unprofessional marketing strategy. Plumber brought our his book and showed me that the cost for installing a faucet was $398, which would give me 2 free check-ups for my heating system. I objected to the price and said I would not pay that. I asked him how long the work would take and his answer was about 1 1/2 hours. He then dropped his price down to $198, still giving me the 2 free heating system checkups. I agreed, but still thought this was high. The faucet installation took 40 minutes and he left some sticky residue on the floor that I needed a razor blade to get off.

Rating CategoryRating out of 5
quality
4.5
value
0.5
responsiveness
2.5


Anne V.
04/2016
1.5
Gentleman was very pleasant and professional BUT overall the job was much too expensive for the services performed. Even with a senior discount

Rating CategoryRating out of 5
quality
2.5
value
1.0
responsiveness
3.0


Mary T.
03/2016
3.5
The technician was pleasant and professional. He arrived on time and completed the job quickly. He cleaned up afterward. I would recommend this company highly.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

john g.
03/2016
4.5
Excellent all round. On time, fixed clog quickly, gave good info and advice and it was inexpensive. As good as their tv ads say they are. Recommended.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

John M.
03/2016
5.0
perfect job, fast and clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darlene M.
03/2016
5.0
Professional and courteous all the way!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris N.
03/2016
4.5
Very courteous. The technician was on-time and respectful of our home. Expertly found the location of our piping in the ceiling without having to cut multiple or large holes all over. Expensive- but all repairs and work were expertly done. Large section of clogged piping was replaced and new copper piping was put in. Would recommend and use in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

tim c.
03/2016
5.0
they were timely and did a good job replacing our water holding tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tracy J.
02/2016
3.0
Mon before Thxgiving, new 1st time homeowner. wanted to ensure properly prepared outdoor tap for winter. after looking on Home Advisor, Horizon CALLED ME. tried smaller local plumbers but no call backs. so went with Horizon. spoke with "scheduling dept" told them EXACTLY what i needed. plumbers come out Wed, prepped outdoor fixture & took quick look at kitchen faucet to answer a question. i said "ok thanks!" Guy says "Thats it? You had us drive ALL the way out here for that??!" LIKE I KNEW WHERE THEY DROVE FROM! shocked by the attitude. absolutely RUDE!! i said "i'm paying you!!" never again!!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
2.5


Karen A.
02/2016
5.0
They cleaned out my main sewer line. And replaced a 5 foot piece of pipe .They did A FANTASTIC JOB RIGHT DOWN TO THE CLEAN UP WOULD HAVE THEM DO MORE WORK IF NEEDED!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine T.
02/2016
5.0
Horizon is a bit pricier than the others I got estimates from but my grand daughter felt safe & comfortable with them in the house. The work was done quickly & they worked clean. Every thing was as promised. I would use them again & recommend to friends & family.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Mike A.
02/2016
4.0
They did a fantastic job. They were here within an hour after the initial contact. The pricing was high but service excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Marty Y.
02/2016
3.0
Good service. They push new equipment too much but that's the business

Rating CategoryRating out of 5
quality
3.5
value
2.0
responsiveness
4.0

Yes, I recommend this pro

Mike O.
01/2016
0.5
It's sad when a licensed plumber can't do his own job.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
1.5


Glenn M.
01/2016
4.0
Technician was professional and pleasant. good overall experience

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
63739
Trade License Locale
DE
Trade License Expiration
11/06/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Horizon Services (MD), LLC accepts the following forms of payment: CreditCard
Yes, Horizon Services (MD), LLC offers free project estimates.
No, Horizon Services (MD), LLC does not offer eco-friendly accreditations.
No, Horizon Services (MD), LLC does not offer a senior discount.
Yes, Horizon Services (MD), LLC offers emergency services.
Yes, Horizon Services (MD), LLC offers warranties.

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day