Horizon Services (MD), LLC

heating & cooling contractor

About us

Horizon Services (MD), LLC, is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey and Northeastern Maryland. After a quarter of a century in business, Horizon Services (MD), LLC, remains fully committed to setting the industry standard for customer service, installation and focusing on things that are important to busy homeowners.

Business highlights

36 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.51,170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
19%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.1
responsiveness
4.6
Showing 376-400 of 1170 reviews

Aaron G.
02/2017
3.5
Not bad, but a little pricey!

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Theresa S.
02/2017
5.0
They were efficient and friendly. They came on a Sunday no extra charge.will definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elizabeth D.
02/2017
5.0
I was planning to install a new thermostat, however the gentleman explained to me what was wrong and how to fix it. I will definitely use them again!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ryan H.
02/2017
5.0
When you consider their price, factor in the labor and parts warranty. This is included in the price! My elite boiler came with a 12 year parts and labor warranty. All I could get anywhere else was a 5 year parts warranty from manufacturer. When I compared them to my normal HVAC, horizon was a better value. Top notch company. Additionally, any add-ons were already added. (Chimney liner, old boiler removal, etc.) Very pleased and will use them again. Oh and did I mention they worked from 7:30am till 10:15pm to get the job done? I was told it would take a week to install by others!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donald S.
02/2017
5.0
No one like to have a large expenditure of monies at one time. But if your hot water tank is leaking and you need to have replaced on a Saturday evening. You can only call Horizon. This is the second time we have dealt with them and they are awesome. Polite, efficient and get's the job done. Would recommend to use them. There are a lot of business out there who do the same thing, I felt that we got the best service and price for what our job entailed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carlos F.
01/2017
4.5
They responded to a late night call. The tech arrived assessed the situation and determined that the clog was inside within minutes it was repaired. The tech cleaned everything even what wasn't his doing. I appreciate the service provided.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jessica I.
12/2016
1.0
This company has come to my home on two or three ocassions. the problem has not been fixed.

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
3.0


Peter T.
12/2016
5.0
From first call to set up the appointment, the call to inform us the service man was on the way, to the completion of the job, so impressed. The young man that performed our repairs was so very nice, skilled, efficient and accommodating to our needs. The company saved the day. We really needed a repair before the holiday. The young man's work quality was outstanding. I was very pleased and have been telling others about the service I received.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

steephen w.
12/2016
4.5
The technician was very professional. He knew what he was doing and completed the work to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Forrest B.
12/2016
5.0
Shawn Sunders did a fantastic job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara W.
12/2016
5.0
Had 2 leaks,bathroom sink and toilet. Both were fixed,told me what he was going to do before he started project. Little on the high end of price but got quality work. Now have a service contract with them.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Margaret F.
12/2016
4.5
We were pleased that this service could respond to our problem on a weekend.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

William L.
12/2016
4.5
On time,knowledgeable, professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John H.
12/2016
5.0
Timely, very courteous. He took the time to go over the different services and the cost as well as the option in our plumbing issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marge H.
11/2016
4.5
They were very prompt, completed the project early, very pleasant and professional. They were very careful to prtotect my brand new kitchen while completing the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dennis O.
11/2016
5.0
right on time and done quickly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
63739
Trade License Locale
DE
Trade License Expiration
11/06/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Horizon Services (MD), LLC accepts the following forms of payment: CreditCard
Yes, Horizon Services (MD), LLC offers free project estimates.
No, Horizon Services (MD), LLC does not offer eco-friendly accreditations.
No, Horizon Services (MD), LLC does not offer a senior discount.
Yes, Horizon Services (MD), LLC offers emergency services.
Yes, Horizon Services (MD), LLC offers warranties.

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day