Horizon Services (MD), LLC

heating & cooling contractor

About us

Horizon Services (MD), LLC, is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey and Northeastern Maryland. After a quarter of a century in business, Horizon Services (MD), LLC, remains fully committed to setting the industry standard for customer service, installation and focusing on things that are important to busy homeowners.

Business highlights

36 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.51,170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
19%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.1
responsiveness
4.6
Showing 326-350 of 1170 reviews

Jesse W.
07/2017
5.0
Excellent work. Knowledgeable and professional. Got it done quick.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro
$12,000

Art J.
07/2017
5.0
They did an excellent job, from salesman to installers. Everyone knew their job and did it professionally, without delay or drama. I would definitely hire them again (but hopefully now will not have to!).

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$28,965

Robert S.
07/2017
5.0
A very professional company with expert technicians who were efficient, hard working, and polite. The equipment Horizon provides its highly qualified teams is impressive and reflects the high standards the company maintains: There are no corners cut. Mike Kelley's knowledge of the field is expert. He instilled confidence and trust which proved to be absolutely fulfilled by the fine performance and product Horizon delivered. Every step was satisfied beyond my expectations. First class in every regard!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$15,000

Meriam N.
07/2017
5.0
They are very professional and timely. I would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,000

Willie D.
06/2017
5.0
great and on time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna G.
06/2017
5.0
The job to install separate heating and air conditioning was completed in a timely manner. Our old hybrid dual heat pump/gas furnace had developed problems. The crew was knowledgeable, efficient, and easy to work with. I'm thankful to have found them through Home Advisor. Certainly would hire them again. Although we haven't put the furnace through any paces yet, we are confident it will serve us well. The A/C cooled the house extremely fast. Uoon completion, the crew chief explained the system and ensured I understood the operation, answering all my questions. I was extremely pleased with their work. Thanks Horizon, five stars!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna G.
06/2017
5.0
We would definitely hire Horizon again. The crew was efficient, professional, and easy to work with. The heating and air conditioning units seem to be top notch. It was amazing how quickly the house cooled on a 80 degree spring day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Frank F.
06/2017
5.0
Service tech was friendly and very professional. Would recommend him to friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeffrey B.
06/2017
5.0
Techs were very knowledgeable and friendly. Carry most parts with them so you don't have to wait on parts for the repair after finding out what is wrong

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

David T.
06/2017
4.0
He was prompt & professional. Resolved HVAC issue quickly. He took the time to explain issues and what it would cost to resolve them. Highly recommend Horizons.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Carol Y.
06/2017
5.0
We discovered that we needed an emergency repair on a Saturday afternoon. Horizon's technician arrived within 30 minutes and had the A/C unit working in no time at all. Kudos to their techician, Giovanni!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chen S.
05/2017
2.0
Not worth the money

Rating CategoryRating out of 5
quality
3.5
value
2.0
responsiveness
4.0


Michael D.
05/2017
5.0
The install team was very professional, on time, and very skilled. The installation went without a hitch. The team did everything they could to make sure we were satisfied. This includes the selected Lennox equipment

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg Y.
05/2017
3.5
Thr cost to have things such as a dishwasher or dryer installed are 3-5 times the amount that other companies charge. Also, this company charges just to come out to your home, where others so not. I suspect they do this because most people do not end up hiring them due to what they charge for their services.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
5.0


David B.
04/2017
2.5
Paid them a contract fee to be able to get them to come very quickly when needed. When called, they put me on a 2 week waiting list. They did not charge once when they were late. They are very overpriced.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
2.0


Barry B.
04/2017
4.5
Very fast and efficient. Everything looks good at this point.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Blake H.
04/2017
5.0
Very Helpful , super quick response

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
63739
Trade License Locale
DE
Trade License Expiration
11/06/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Horizon Services (MD), LLC accepts the following forms of payment: CreditCard
Yes, Horizon Services (MD), LLC offers free project estimates.
No, Horizon Services (MD), LLC does not offer eco-friendly accreditations.
No, Horizon Services (MD), LLC does not offer a senior discount.
Yes, Horizon Services (MD), LLC offers emergency services.
Yes, Horizon Services (MD), LLC offers warranties.

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day