Horizon Services (MD), LLC

heating & cooling contractor

About us

Horizon Services (MD), LLC, is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey and Northeastern Maryland. After a quarter of a century in business, Horizon Services (MD), LLC, remains fully committed to setting the industry standard for customer service, installation and focusing on things that are important to busy homeowners.

Business highlights

36 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.51,170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
19%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.1
responsiveness
4.6
Showing 251-275 of 1170 reviews

Douglas P.
11/2018
2.5
The cost of replacing the water heater was high, although they completed the work well and quickly.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
5.0

$2,020

Pamela D.
11/2018
5.0
Very prompt, professional and completed the work in less than the time he quoted. I am very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David B.
11/2018
5.0
Fantastic company from start to finish! The gentleman who sold us the furnace, their salesman, Alex, was upfront in getting us the best price, along with a 10 yr parts and labor warranty included! The price for the furnace and installation was great, and they guaranteed apples to apples to meet any other companies cost. They offer a $100. fee if we found anyone to do it cheaper, with the same offer. They were able to schedule the intallation quickly, and did a great job intalling it. I would highly recommend using this company for your heating and air conditioning needs. Great company! Great prices! Great work! You won't be disappointed using Horizon Services! Take care.....

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy Y.
11/2018
4.5
The job has not done yet

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

daniel m.
11/2018
5.0
Carl showed up on time knew what he was doing and did a nice job, I would hire him again,

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$59

Emil X.
11/2018
5.0
The guy was very friendly! Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan S.
10/2018
5.0
Professional, polite & efficient. The repairman came out the same day that I called. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$289

Roxane H.
10/2018
5.0
Fantastic experience. They did the maintenance for my AC and furnace and it was extremely well priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$78

Lindy G.
09/2018
5.0
Very prompt appointment for a maintenance call out - the morning after I called to make an appointment. Typically maintenance calls are scheduled at least a week out, usually more. This was for and older Trane furnace in the condo I just purchased. Technician was on time, informative, helpful and knowledgeable. Explained that the furnace had been well looked after and should be good for some time. He did a thorough maintenance service. He also checked to see if my smoke alarm had a carbon monoxide sensor - it did not. Since I signed up for their maintenance plan (half the price of former HVAC company, although admittedly they did a good job) he threw in a CO detector. Pricing was clearly explained up front and transparent, without upsell or pressure. Based on my research, pricing was right. I would recommend Horizon, based on this experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Heather L.
09/2018
5.0
they were great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alexander B.
08/2018
5.0
Horizon came during scheduled time. Bacary came and quickly diagnosed the issue and repaired. Best experience and highly recommend thier services

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$266

Dave B.
08/2018
5.0
prompt, courteous, competent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$250

Debbie H.
08/2018
5.0
Great service. On time and good work

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$200

EVA G.
08/2018
5.0
came on time and did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judith C.
07/2018
5.0
My technician was very knowledgeable and corrected some issues that had caused my system to work less efficiently than it should. I would recommend Horizon Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

THOMAS B.
07/2018
5.0
Fast Service, completely satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$49

DENISE. H.
07/2018
5.0
Technician was knowledgeable and came equipped with his booties before stepping in my home and was prompt.He took time to explain what he was doing. Kudos to the technician and Horizon Services for their professional customer service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Katherine U.
07/2018
4.5
The Service man Rudolf explained all the repairs needed and we talked what was and wasn’t a priority. Never passed any agenda on me or any hard sale. He is now my A/C man and would recommend Horizon to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Angela S.
07/2018
5.0
So happy I chose this Home Advisor-recommended company. Came on time, fixed my A/C after another company didn’t, spent 2-1/2 hours thoroughly cleaning my outside unit and pumping water out of tray beneath air handler in my attic, then let me use a $49 coupon for A/C tuneup for all that! Will definitely use as my regular HVAC company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dana R.
07/2018
3.0
Horizon immediately responds to your request. This company has hours that can fit into your schedule. The technician that they sent to service my air-conditioning unit was very knowledgeable, to a point. He replaced my power box which was clearly not up to code and highlighted that it was dysfunctional. Upon assessment of the remainder of the repair, the technician found my wiring harness burnt out and recommended replacing my condenser. Follow up phone call revealed that this company does not replace condensers because they have had too many customers complain about the function afterwards. The company recommended that I contact the better business bureau to find someone who could do the repair, or install a new ac unit. I found Alisea HVAC and he came next day to give me an estimate on compressor replacement. Turns out that the wiring harness is all that needs replaced. Difference in cost... $3,000.00 Difference in time, 2 weeks. I?ll be back up and running in 2 days. Alisea HVAC. Consider the options.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
5.0


Jerry T.
06/2018
4.5
They were early, fast and accurate. They explained the problem and corrected t he issue speedily.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$266

Benish N.
06/2018
5.0
very quick at responding and completed job in time.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Eric D.
06/2018
5.0
Very professional customer service and technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
63739
Trade License Locale
DE
Trade License Expiration
11/06/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Horizon Services (MD), LLC accepts the following forms of payment: CreditCard
Yes, Horizon Services (MD), LLC offers free project estimates.
No, Horizon Services (MD), LLC does not offer eco-friendly accreditations.
No, Horizon Services (MD), LLC does not offer a senior discount.
Yes, Horizon Services (MD), LLC offers emergency services.
Yes, Horizon Services (MD), LLC offers warranties.

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day