Horizon Services (MD), LLC

heating & cooling contractor

About us

Horizon Services (MD), LLC, is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey and Northeastern Maryland. After a quarter of a century in business, Horizon Services (MD), LLC, remains fully committed to setting the industry standard for customer service, installation and focusing on things that are important to busy homeowners.

Business highlights

36 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.51,170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
19%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.1
responsiveness
4.6
Showing 151-175 of 1170 reviews

William M.
09/2020
5.0
Im a long time customer of BGE.... but have just changed contractors for ever !!! Better service and faster friendlier company and recommend this company to everyone who wants the jobs offered by this company Thanks a lot Horizon!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

PHUONG C.
09/2020
4.0
Nice group of technicians, very professional, they explain everything I asked

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Rajan N.
08/2020
4.0
Tech had the knowledge and know how.

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Shirley A.
08/2020
5.0
The plumber that came was very knowledgeable and very friendly, lots of experience, work was done very professionally the problem was fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$61,200

T Boy E.
08/2020
5.0
Nice guy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ryan J.
08/2020
5.0
Excellent service. Very personal character. Very professional and knows what he was doing he even had the parts in his truck that we needed to get this project done. Will be using his services for now on. Ryan J

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Stephine B.
08/2020
5.0
very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine D.
08/2020
5.0
Fast and convenient!!

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$30

William B.
08/2020
5.0
They do good work and they clean up when there done there job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ashok G.
08/2020
4.0
In time service. Little costly

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Key M.
07/2020
5.0
Very helpful and professional. The repairman I worked with was very thorough in explaining the issue and going over the options. Also prompt with timing and willing to work with you on pricing and financing. Would work with this company again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason M.
07/2020
5.0
Overall Great Experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine S.
07/2020
4.5
Very customer orientated. Felt everyone we dealt with from the original repairman to the salesman to the team that replaced our HVAC system were honest and above board. Their pricing was fair and they offer rebates to help with the cost. In addition, they will do whatever it takes to ensure the customer is satisfied!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$13,000

Robert F.
07/2020
5.0
They were absolutely amazing in every respect. Got the job done in one day, right after the consultation the day before. AC works perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Beverly H.
07/2020
3.0
NA.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.5

Yes, I recommend this pro

Gina B.
06/2020
4.5
They did a nice job however, the tech got wax on my wood flooring in 2 spots and didn't clean it up.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Ridge P.
06/2020
0.5
I paid for service that has not been done and their customer service had me on hold for over 10 minutes each time I called.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

Yes, I recommend this pro

David B.
06/2020
5.0
Shawn was our tec and I've got to say he was the best he knew what he was doing and was very courteous.Thank you Shawn and Horizon

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric B.
06/2020
0.5
I told the plumber upfront that I was a disabled veteran on a fixed income and he stuck it to me anyway. I had light steam of water continuously flowing from my shower faucet when the knobs were turned off. He did not even have the parts to fix it in his truck. He had to leave and go to Home Depot. Total cost for this minor repair $409

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
0.5


Kerry M.
06/2020
5.0
I was very happy with the way the company performed the work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer L.
06/2020
4.0
Satisfied.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Anthony T.
05/2020
5.0
My Tech Carl made my first experience with Horizon services a great one and i will continue to use them in the future..Carl was very knowledgeable and explained step by step what he was doing and I pretty much learned everything that you could want to know about HVAC systems and when he figured out my issue he took care of it quickly and was very professional I'll definitely recommend Horizon Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

frank t.
05/2020
5.0
Fast response, quality diagnosis and repair and reasonable rates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deepak M.
05/2020
5.0
good

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$257

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
63739
Trade License Locale
DE
Trade License Expiration
11/06/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Horizon Services (MD), LLC accepts the following forms of payment: CreditCard
Yes, Horizon Services (MD), LLC offers free project estimates.
No, Horizon Services (MD), LLC does not offer eco-friendly accreditations.
No, Horizon Services (MD), LLC does not offer a senior discount.
Yes, Horizon Services (MD), LLC offers emergency services.
Yes, Horizon Services (MD), LLC offers warranties.

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day