Go Contractors, LLC

Fine and timely

All went well.

I needed a shed

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All OK

This was a very negative experience. Nestor seemed like such a nice guy, and claimed to have something like 20 years of experience. But he ruined my back patio with a rookie-level mistake. I wasn't even planning to have my patio regrouted, but he suggested it, pointing out places where cracks were forming and water could get in. So I agreed. Only half of the patio had cracks, so he only regrouted half of it. His workman who put the grout in was not very neat, and grout was all over the stones on either side of each crack. It was the end of the day, and I pointed out to Nestor that there was grout all over half the patio and it needed to be washed off before it hardened. But he assured me no, that they would just "take it off with acid" the next day. That seemed strange to me, but I figured, hey, he's the professional. Apparently not. The next day the grout had hardened completely. The acid did not take off any of the grout, nor did power washing. The acid also turned the new grout a white, ashy color, while the grout on the untouched half of the patio is standard brown concrete. I spent several months chasing after Nestor to try to get him to fix his mistake, but he just blew me off, over and over (he later tried blaming the workman who actually did the grouting work for the mistake, but Nestor was standing there, supervising the work the entire time). I finally got some estimates from other stonemasons to fix the damage, and all came in at above $4,000 - apparently, the only way to fix the mess is to redo that half of the patio entirely. According to these other professionals, acid is only capable of taking off a very thin "haze", not huge chunks of concrete. Also, if Nestor had used regular Portland cement, the grout would have been easy enough to chip off with a chisel, but he must have used this cheap grout sold by Home Depot that contains synthetic polymers, which is not only impossible to remove but also turns ashy white when acid is applied. So now my beautiful patio looks like crap, with messy chunks and streaks of ashy white grout all over half of it, and it will cost more than $4,000 to fix it. Nestor is nowhere to be found. All because of a "repair" I wasn't looking to make in the first place. Nestor was trying to do his first Big Deal for Angie's List at the time the work was being done. I didn't want to give a review until the work was all done, but someone from Angie's List actually called me and asked me to do an early review, so Nestor would have enough reviews to do the Big Deal. So I gave a positive review, saying his work wasn't of the highest quality, but he was nice and very cheap. Now that he's "done" with the work, I have to say that, cheap as he was, he was no bargain. I kick myself every time I look out in my backyard.

Nestor, the owner/supervisor was very accomodating. He was willing to review and try to follow specs provided by a structural engineer (which some other contractors were not) even though it was probably more trouble. He was also responsive to most requests or suggestions as the job went along. He and his workers did their best to contain the huge amount of dust created by grinding out old mortar and they were mostly successful, despite some windy days.

They arrived on time and completed the job timely as well. They provided a good servcie and maintained a clean area during the project. I'm pleased with them and the end result.